Infrastructure Engineer

• Architect and develop software solutions to increase the speed or reliability of laboratory operations
• Maintain advanced laboratory support systems, including inventory management and asset tracking
• Update SLL, Emerald’s software library, to improve the development experience for internal and external users
• Work at the intersection of experimental detail, industrial laboratory logistics, instrumentation integration, and software systems
• Direct, track, and support laboratory experiments through scientific infrastructure systems

Scientific Infrastructure Engineer III

• Design, implement, and manage database assets in cloud environments
• Leverage enterprise automations and monitoring tools
• Customize cloud systems to meet performance, maintenance, and security requirements
• Set up automation for infrastructure-as-code provisioning of Cosmos DB, Azure SQL Database, Azure SQL Managed Instance, Azure Database for PostgreSQL, and related PaaS databases
• Set up standards for automation
• Establish best practices for PaaS database automation
• Work with database Subject Matter Experts to establish database automation standards and provision environments

PaaS Infrastructure Engineering Consultant – Cloud Automation, Tools

• Design scalable IT system infrastructure and implement system changes with some independence
• Automate service delivery and maintenance tasks and build solution ecosystems comprising infrastructure components
• Provide Tier 2 support for infrastructure incidents, service requests, and operational issues
• Troubleshoot and resolve production issues affecting servers, databases, cloud platforms, storage, networking, and core infrastructure services
• Participate in incident response, service restoration, and Major Incident recovery activities
• Monitor infrastructure health, performance, availability, and capacity
• Troubleshoot simple technology production issues, identify issues for escalation, and analyze outages for solution opportunities
• Participate in product selection and testing
• Intake customer requirements and align them with standardized product offerings
• Provide analytical and technical assistance to management and staff for continuous IT solution improvement
• Develop software-defined infrastructure as code in CI/CD pipelines
• Identify, measure, monitor, and control risks in accordance with risk and compliance policies and procedures
• Collaborate with the Availability Command Center, Tier 1 Operations, engineering teams, and external vendors

Infrastructure Engineer – Intermediate Level

• Provide technical leadership for Microsoft Exchange and Productivity Services platforms
• Architect, engineer, and provide operational support for Exchange Online, Outlook, Office applications, Microsoft 365 productivity services, and related collaboration technologies
• Design, implement, support, and provide end-user support for Microsoft Exchange and Productivity Services platforms
• Establish engineering standards and lead complex technical initiatives
• Develop and maintain architectural documentation and operational runbooks
• Partner with Infrastructure, Security, Networking, Identity, Compliance, Risk, and End User Computing teams
• Assist with compliance, governance, audit, regulatory, and data protection activities related to Microsoft 365 services
• Ensure platform configurations align with enterprise security and compliance requirements
• Develop engineering talent and mentor engineers
• Participate in on-call rotations and major incident response
• Shape the future strategy and architecture of Microsoft 365 productivity capabilities
• Guide design of highly complex, scalable IT infrastructure systems
• Create and enforce standards for system changes
• Manage complex implementations and automate service delivery and maintenance tasks
• Influence monitoring, observability, and tooling activities
• Lead resolution of complex production issues and troubleshoot end-to-end solutions
• Provide real-time troubleshooting support for major incidents
• Establish technical requirements and perform lab testing and data gathering for technology decisions
• Identify and implement process improvements
• Collaborate with stakeholders to evaluate customer issues and identify solutions
• Prioritize, assign, and monitor work assignments under management direction
• Participate in industry, COE, and discipline-relevant groups and panels
• Identify, measure, monitor, and control risks in accordance with risk and compliance policies

Infrastructure Engineer Lead – Exchange & Productivity Services

• Administer and support Microsoft Teams Phone and Teams Voice environments
• Manage Operator Connect providers, PSTN connectivity, phone number assignments, and carrier relationships
• Configure and maintain auto attendants, call queues, call routing, voice policies, resource accounts, and Teams Voice settings
• Administer RingCentral Fax services, user access, routing, and integrations
• Troubleshoot voice quality, call routing, dial plans, number assignment, fax delivery, and telephony issues
• Coordinate telephone number provisioning, porting, and lifecycle management
• Support and optimize communication workflows for clinical, operational, and corporate teams
• Design and implement call-flow changes and workflow improvements based on business requirements
• Administer conference room and meeting-space technologies
• Support audio/visual systems, including displays, cameras, microphones, speaker systems, wireless presentation solutions, and digital collaboration devices
• Partner with office operations and vendors on new office builds, relocations, and conference-room deployments
• Participate in site planning and technology design for corporate offices and clinical locations
• Develop standards for conference rooms, collaboration spaces, and communication technologies
• Provide Tier 2/3 escalation support for voice, conferencing, and collaboration platforms

• Administer and support Microsoft Teams Phone and Teams Voice environments
• Manage Operator Connect providers, PSTN connectivity, phone number assignments, and carrier relationships
• Configure and maintain auto attendants, call queues, call routing, voice policies, resource accounts, and Teams Voice settings
• Administer RingCentral Fax services, user access, routing, and integrations
• Troubleshoot voice quality, call routing, dial plans, number assignment, fax delivery, and telephony issues
• Coordinate telephone number provisioning, porting, and lifecycle management
• Support and optimize communication workflows for clinical, operational, and corporate teams
• Design and implement call-flow changes and workflow improvements based on business requirements
• Administer conference room and meeting-space technologies
• Support audio/visual systems, including displays, cameras, microphones, speaker systems, wireless presentation solutions, and digital collaboration devices
• Partner with office operations and vendors on office builds, relocations, and conference-room deployments
• Participate in site planning and technology design for corporate offices and clinical locations
• Develop standards for conference rooms, collaboration spaces, and communication technologies
• Provide tier 2/3 escalation support for voice, conferencing, and collaboration platforms

• Build, optimize, and manage cloud-native systems such as Kubernetes clusters and cloud resources
• Document, maintain, improve, and validate work products
• Participate in Agile development as part of a Scrum team, including planning, retrospectives, and continuous improvement
• Coordinate and participate in cybersecurity reviews
• Coordinate and participate in architecture reviews
• Work with the global team to execute project initiatives
• Design, build, and optimize infrastructure enabling Emerson’s digital transformation

Cloud Platform Infrastructure Engineer

• Explore how large-scale technology environments are monitored, maintained, secured, and optimized
• Support infrastructure operations under direct supervision and guidance from senior engineers and a mentor
• Attend team meetings
• Assist in analyzing potential threats or vulnerabilities across systems
• Learn to design scalable infrastructure and implement system changes
• Assist in automating service delivery and maintenance tasks
• Help build monitoring and tooling activities for infrastructure systems
• Help troubleshoot and resolve production issues or system problems
• Analyze outages to identify opportunities for improvement
• Experiment with new infrastructure patterns and technologies
• Contribute to projects aligned with USAA's Technology Strategy
• Assist in developing and implementing innovative IT solutions, potentially using AI tools
• Create and maintain documentation related to technical solutions
• Gain exposure to risk and compliance procedures within IT operations

Infrastructure Engineer Intern

• Create, modify, maintain, and support infrastructure and integrated system components and solutions enabling IT Services
• Administer and maintain IBM z/OS and supporting software across development, test, disaster recovery, and production environments
• Plan, install, configure, and support z/OS upgrades, RSU maintenance, SMP/E maintenance, and product deployments
• Ensure mainframe availability, resilience, performance, and capacity
• Perform scheduling, monitoring, and operational tooling to improve efficiency and reduce manual effort
• Support JES2, USS, TSO/E, RACF, HCD/HCM, SMP/E, SDSF, and system utilities
• Implement security controls, vulnerability remediation, audit findings, and compliance requirements
• Troubleshoot incidents, perform root cause analysis, and manage infrastructure problems
• Maintain disaster recovery readiness and support recovery testing and business continuity initiatives
• Develop and maintain automation using Assembler, REXX, Python, JCL, Ansible, and other platform tooling
• Partner with application, database, storage, network, security, and vendor teams
• Create technical documentation, standards, procedures, and engineering runbooks
• Evaluate emerging technologies and modernization opportunities
• Design scalable IT infrastructure and oversee system changes, monitoring, tooling, and automated service delivery
• Resolve complex production issues and lead end-to-end troubleshooting across multiple systems
• Analyze system failures and recommend solutions to business leaders
• Establish engineering best practices and experiment with new technologies
• Mentor and coach engineers on system design, development, and maintenance
• Develop software-defined infrastructure in code within CI/CD pipelines
• Identify, measure, monitor, and control risks in accordance with risk and compliance policies

Infrastructure Engineer jobs in Texas

Scientific Infrastructure Engineer III

PaaS Infrastructure Engineering Consultant – Cloud Automation, Tools

Infrastructure Engineer – Intermediate Level

Infrastructure Engineer Lead – Exchange & Productivity Services