Manager

• Build meaningful relationships with philanthropists who want to create lasting change for Canadians affected by multiple sclerosis
• Inspire and steward leadership donors through personalized and meaningful engagement
• Build and manage a portfolio of donors and prospects with the potential to make transformational gifts
• Develop creative strategies connecting donors with MS Canada's mission, research, and impact
• Partner with volunteers, executives, and colleagues across the organization to cultivate philanthropic relationships
• Help shape a culture of philanthropy while contributing to ambitious fundraising goals
• Represent MS Canada and its world-leading MS research and innovation
• Report to the Director, Leadership Giving

Manager, Leadership Giving

• Drive revenue growth in the assigned territory
• Ensure compliance with all program requirements
• Recruit and retain qualified Providers
• Develop and maintain strong Provider relationships
• Partner with Senior Management, including the CEO and CFO
• Collaborate with Compliance, Licensing, Central Processing, Call Center, and Customer Solutions departments
• Monitor Provider coverage and capacity and identify coverage needs
• Source and recruit Providers with expertise in various home improvement areas
• Manage recruiting needs and transition approved Providers to Compliance for onboarding and activation
• Support Compliance Specialists in vetting Providers through application and activation
• Train, coach, influence, and hold Contractors accountable to company processes and standards
• Review business metrics and reports, develop action plans, and implement them
• Conduct Monthly Business Reviews with Providers
• Coordinate store visits with lead generators and store management
• Identify, document, and share best practices in lead generation, sales, installation, and service
• Refine processes to automate or improve efficiency
• Communicate and execute new initiatives, programs, and policies in the field
• Assist in resolving service issues
• Perform other duties as required

Regional Manager – Confident Remodels

• Own the end-to-end lifecycle of contract vehicles, including onboarding, pricing schedules, modifications, options, renewals, and close-out.
• Act as the subject-matter expert and primary point of contact for contract vehicles.
• Ensure compliance with contract terms, eligibility rules, and reporting obligations.
• Maintain accurate, audit-ready contract documentation, pricing schedules, and records.
• Assess how contracts are sold, tracked, and recorded; document gaps, risks, and challenges.
• Recommend and drive a scalable target operating model.
• Define standards, playbooks, controls, and SOPs.
• Pursue opportunities to grow revenue and transaction volume and evaluate new contract vehicles.
• Partner with technical business system owners to structure and record contracts, pricing, and obligations in CRM and related systems.
• Establish data standards, naming conventions, and workflows.
• Guide system enhancements, configuration, and automation.
• Ensure records remain audit-ready and aligned with governance and compliance requirements.
• Collaborate with Legal, Finance, Sales, Pricing, Product, and Operations.
• Advise leadership on contract strategy, risk exposure, and expansion opportunities.
• Coordinate stakeholder reviews and approvals.
• Produce reports and dashboards on contract performance, obligations, renewals, and compliance status.
• Monitor key metrics, service levels, and deadlines; escalate risks proactively.
• Maintain documentation, templates, and job aids.

Contract Manager

• Manage the daily operations and profitability of the retail cannabis establishment
• Greet and assist customers while modeling exemplary conduct
• Address and resolve customer complaints professionally
• Ensure compliance with health, safety, and security regulations
• Manage inventory, conduct scheduled inventory counts, and provide inventory reports
• Increase sales, expand markets, and promote the business to meet goals
• Verify invoices, packaging slips, and expenditures
• Maintain neat merchandise presentation and accurate pricing
• Make purchasing decisions involving large quantities and volume discounts
• Provide sales, staff, and productivity reports to management
• Hold staff accountable for cash box deficits
• Balance sales, print and record receipts, and track daily revenue
• Make daily bank deposits and reconcile bank statements
• Coordinate and execute ordering and receiving of cannabis and accessories
• Supervise all staff and coordinate work to ensure productive operations
• Perform other duties as assigned

Retail Store Manager

• Assist store management in supervising and facilitating daily store operations
• Oversee the Store Manager’s responsibilities during their absence
• Assist with interviews, promotions, performance reviews and disciplinary actions when requested
• Provide direction, guidance and instruction to store associates
• Ensure store conditions meet established standards
• Assist in creating weekly staffing schedules when requested
• Liaise with store departments to convey information and communicate expectations
• Greet and assist customers while modeling exemplary conduct
• Ensure company policies and relevant legislation are upheld by all staff
• Handle customer complaints and escalate when necessary
• Ensure health, safety and security regulations and standards are met
• Oversee and assist in inventory management
• Perform other duties as required

Assistant Store Manager

• Own a portfolio of Workday Extend clients, ensuring strategic oversight and consistent delivery excellence
• Develop, mentor, and empower a distributed team of Consultants and Architects
• Partner with Integrations and Product leadership to shape and mature the Extend offering
• Oversee project budgets, timelines, risks, and client communication
• Lead escalation management and strengthen long-term client relationships
• Guide pre-sales strategy and proposal development
• Drive improvements in methodology, tools, processes, and delivery standards
• Represent the Extend team in leadership forums and contribute to strategic planning and decision-making
• Demonstrate ownership by connecting day-to-day work to broader business, practice, and ecosystem goals

Workday Extend Consulting Manager

• Manage intake, review, and adjudication of Prior Authorization drug requests against clinical guidelines, plan provisions, and documented approval criteria
• Own cases from intake through resolution, prioritizing work based on urgency and complexity
• Communicate claim outcomes to members, providers, pharmacies, and internal stakeholders
• Research and analyze complex, escalated, or non-standard claim and authorization scenarios
• Serve as a subject matter expert for Prior Authorization and claims adjudication
• Provide guidance and support to internal teams and outsource partners
• Apply risk management principles and sound judgment when assessing claim requests
• Participate in projects and initiatives improving operational effectiveness, quality, and customer experience
• Manage escalated claims issues for timely and effective resolution
• Support quality assurance, knowledge sharing, training, and continuous improvement initiatives
• Provide direct support to organizational stakeholders and peer training
• Align work coverage with the Customer Contact Centre as needed

Drug Prior Authorization Case Manager

• Support the immediate supervisor by helping with work organization, operational planning and special initiatives
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
• Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through to maximize targeted business results and member and client satisfaction
• Support the administrative unit’s action plan by successfully managing individual and team performance
• Continuously improve the management of processes under your responsibility
• Promote Desjardins Group’s cooperative values
• Represent the organization and conduct business intelligence
• Manage a large subset of sales or operations activities or a support sub-function offering specialized services to the sector
• Administer the group’s service offer, develop and implement its business plan, and oversee activities supporting the administrative department’s strategic orientations
• Manage people and performance, produce reports, and ensure member/client satisfaction

• Support the immediate supervisor by helping with work organization, operational planning and special initiatives
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
• Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through to maximize targeted business results and member and client satisfaction
• Support the administrative unit’s action plan by successfully managing individual and team performance
• Continuously improve the management of processes under your responsibility
• Promote Desjardins Group’s cooperative values
• Represent the organization and conduct business intelligence

• Report to the VP, Internal Audit
• Contribute to risk-based audit plans
• Independently lead complex assurance and advisory engagements from planning through reporting
• Assess risk, evaluate evidence and internal controls, and develop practical, risk-focused recommendations
• Prepare clear and concise reports and communicate results and recommendations to management and senior leadership
• Lead and coordinate work involving internal resources, co-source providers and subject matter experts
• Provide objective advice on governance, risk, controls and significant change initiatives
• Contribute to audit methodology and continuous improvement
• Coach and provide feedback to team members
• Contribute to a trusted, collaborative and productive work environment

Manager jobs in Canada

Manager, Leadership Giving

Regional Manager – Confident Remodels

Contract Manager

Retail Store Manager

Assistant Store Manager

Workday Extend Consulting Manager

Drug Prior Authorization Case Manager

Manager

Manager

Senior Manager, Internal Audit