Manager

• Serve as the primary operational leader for one or more major clients across multiple regions, managing up to $5M+ in revenue and/or multiple service lines
• Own day-to-day client relationships and ensure service level agreements, quality standards, and performance expectations are met
• Lead client meetings and prepare, review, and present weekly and monthly operational reports
• Identify service risks, performance gaps, and potential contractual concerns and escalate appropriately
• Partner in new client implementations, including operational planning, staffing models, training coordination, and go-live support
• Drive continuous improvement initiatives to enhance client satisfaction and operational outcomes
• Act as an escalation point for complex cases and resolve issues with internal and external stakeholders
• Oversee workflow management, productivity, and quality assurance processes for eligibility accounts
• Review audit results, implement remedial training or corrective actions, and monitor sustained improvement
• Develop, refine, and enforce policies and procedures aligned with regulatory, compliance, and client requirements
• Improve processes, leverage technology, and enhance eligibility workflows
• Monitor compliance with HIPAA, Medicaid, Charity Care, Disability, and other regulatory guidelines
• Manage operational financial performance, including revenue, expenses, and margin optimization
• Review monthly P&L statements and address variances with the General Manager or Vice President
• Support annual budgeting and forecasting processes
• Lead, mentor, and develop a multi-layered eligibility team of supervisors, managers, and direct reports
• Establish team performance expectations aligned with organizational and client goals
• Monitor team and individual performance and quality metrics; provide feedback and implement corrective action and performance improvement plans
• Oversee hiring, onboarding, performance management, coaching, corrective actions, and terminations in partnership with HR
• Manage workforce planning, scheduling, overtime, travel expenditures, and resource allocation
• Ensure colleagues receive appropriate training, tools, and development opportunities

Senior Manager, Patient Eligibility

• Establish and maintain a safety-first culture across the portfolio
• Drive safe work practices, timely training, best practices, rewards, and recognition
• Promote safety culture among subcontractors, suppliers, and visitors
• Manage the performance of technicians, vendors, and suppliers across multiple locations
• Maintain and repair equipment and facility systems
• Build relationships with site leads, regional leadership, and business partners
• Uphold contract terms and conditions with subcontractors and suppliers
• Ensure customer satisfaction in Facility Management service delivery
• Ensure completion of planned and scheduled preventive maintenance on critical and non-critical equipment
• Coordinate Facility Management activities with site occupants and property management/landlords
• Develop and implement SOPs and preventive maintenance schedules
• Respond to emergency calls as necessary
• Apply technical knowledge of HVAC, vertical transportation, restaurants, entry/signs, security, fire alarm, MEP, and other building elements
• Help leadership drive volume and achieve operational goals, including store sales volume and fulfillment delivery timeliness and accuracy

Area Manager – Facilities

• Oversee all aspects of the daily operation of a retail store
• Manage and develop a team
• Oversee merchandising and product launches
• Meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform additional outreach and promotional activities, including off-site events as needed
• Coach retail sales consultants to meet sales and service goals
• Collaborate with key stakeholders on initiatives beyond store walls

Retail Store Manager

• Relay timely and accurate credentialing reports and compliance status updates to management
• Develop credentialing strategies based on data analysis, regulatory requirements, and operational observations
• Oversee and manage credentialing quality and compliance standards
• Guarantee provider satisfaction and regulatory adherence
• Provide coaching and feedback to credentialing staff
• Establish and maintain communication with providers, payers, and internal stakeholders
• Understand credentialing needs and resolve verification issues
• Monitor credentialing workflows and application queues against defined timelines and targets
• Report delays or compliance gaps and take necessary action
• Perform root cause analysis on credentialing defects and implement corrective actions
• Drive credentialing turnaround-time improvement initiatives
• Meet regulatory and payer requirements
• Meet credential maintenance and renewal goals
• Participate in staff development and continuous process improvement

Credentialing Team Manager

• Conduct comprehensive, face-to-face assessments for members enrolled in MLTSS and D-SNP programs
• Develop and implement personalized care plans addressing physical, behavioral, and psychosocial needs
• Collaborate with members, families, providers, and interdisciplinary teams to coordinate care
• Evaluate and facilitate adult and pediatric medical daycare, personal care assistance, nursing facility support, and community-based and long-term services
• Advocate for members’ access to appropriate, high-quality care
• Authorize services and ensure efficient, cost-effective resource utilization
• Document care activities accurately in the electronic health record
• Participate in interdisciplinary meetings and drive positive outcomes
• Support and mentor new team members
• Conduct meaningful in-person community engagement across Bergen and surrounding counties

Clinical Case Manager, Behavioral Health

• Manage and complete all parts ordering based on initial estimates and supplements
• Communicate with parts vendors and partner with Repair Planners to ensure parts accuracy
• Track parts deliveries and update Repair Planners on parts status
• Receive, mirror match, check in, and account for delivered parts
• Inspect delivered parts for damage within two hours of expected drop-off
• Return incorrect parts immediately to vendors
• Monitor parts margin, pending credits, shop consumables inventory, and material spend
• Communicate optimization needs to the General Manager
• Ensure parts invoices are posted daily in CCC One and make corrections as necessary
• Support Body Technicians with parts knowledge and reference materials
• Keep current with laws and regulations regarding parts installation
• Mentor and direct the Parts Assistant when applicable

Parts Manager

• Lead end-to-end execution of strategic initiatives, product launches, and business priorities from planning through implementation
• Own project outcomes, establish clear plans, manage risks, and ensure successful delivery against business objectives
• Lead cross-functional teams, driving alignment, decision-making, and accountability across stakeholders
• Build trusted relationships with leaders and partners to influence outcomes and achieve results without direct authority
• Anticipate challenges, remove obstacles, and independently resolve issues to maintain momentum on critical initiatives
• Drive customer engagement programs, advisory councils, and strategic partnership initiatives
• Develop executive-ready communications, progress updates, and recommendations for leadership
• Identify and implement process improvements that enhance execution, operational effectiveness, and customer experience
• Serve as a trusted leader across Dealer Solutions and PTA stakeholders, influencing priorities and driving accountability for execution

Senior Manager, Dealer Solutions Execution – Programs

• Manage packaging lab operations and daily testing workflows
• Oversee maintenance, calibration, commissioning, and decommissioning of lab and manufacturing equipment
• Partner with Packaging Engineers to support testing and project execution
• Develop and maintain packaging component and finished-good testing protocols
• Manage outsourced testing and coordinate with external vendors
• Oversee lab safety, compliance, and continuous improvement efforts
• Manage relationships with facilities teams and equipment vendors
• Support CapEx expenditures, tracking, audits, and related accounting needs
• Stay current on new and emerging trends within the packaging discipline
• Manage daily lab activities, testing schedules, and equipment needs
• Collaborate with Packaging Engineers and a broader 50+ person team
• Coordinate equipment maintenance and calibration
• Support performance and safety evaluations
• Monitor safety, compliance, and continuous improvement activities
• Track CapEx spending and equipment-related documentation

Lab Manager

• Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability, confidence, and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers about digital banking options
• Analyze reporting and employee observations to improve team performance and expand primary bank relationships and wallet share
• Balance growth, operational soundness, and talent decisions while managing risk and resolving issues
• Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless already serving as a Wells Fargo Branch Manager
• Branch assignment based on business need and branch availability

Branch Manager

• Build, maintain, and own strategic vendor relationships
• Serve as subject matter expert on vendor products, services, and processes through training and certifications
• Achieve KPIs supporting vendor sales growth and reseller recruitment
• Develop reseller enablement training programs to increase product knowledge and expand solution mix
• Maintain knowledge of partner pricing, deal registrations, upsell/cross-sell positioning, and quote-to-order processes
• Align business development activities with vendor field sales teams and Climb's field sales team
• Educate and promote vendor programs, provide sales support, assist in closing opportunities, and liaise with vendor departments for resellers
• Ensure renewal opportunities are quoted 90 days in advance and maintain renewal rates and reseller retention
• Complete pipeline reports, prepare management forecasts, and manage the end-of-month opportunity watchlist
• Develop and execute marketing campaigns and lead follow-ups with Vendor Partner Managers and Marketing
• Drive ease-of-doing-business initiatives and process improvements
• Participate in or present at vendor, reseller, and industry events, seminars, and workshops
• Act as central point of contact for escalations and implement corrective measures
• Monitor technology market trends and identify emerging opportunities and high-growth segments

Manager jobs in New Jersey