Manager

• Lead implementation and periodic review of ACF's South Africa Strategy
• Translate strategy into actionable, budgeted implementation plans with measurable outcomes
• Coordinate with thematic leads to ensure coherence, integration, and cross-programme learning
• Ensure effective use of Monitoring, Evaluation, and Learning frameworks across the country programme, grants, and projects
• Build and manage strategic relationships with government institutions, civil society, community organisations, research institutions, labour unions, and the private sector
• Represent ACF on high-level platforms, policy forums, and multi-stakeholder dialogues in South Africa and globally
• Support South Africa's engagement in international climate diplomacy, multilateral forums, and bilateral partnerships
• Foster knowledge-sharing, South-South partnerships, and exchanges with Global South counterparts
• Set grant-making priorities and guide grant design, review, and implementation
• Work with the Grants team on quality control and compliance across the grant portfolio
• Support fiscally hosted entities and incubated initiatives in South Africa
• Support fundraising, identify funding opportunities, contribute to donor proposals, and engage donors
• Ensure timely, high-quality reporting to donors and internal governance bodies
• Supervise and provide strategic guidance to the South Africa Programme team
• Mentor team members and contribute to professional development
• Coordinate across Programme, MEL, Grants, Finance, and Communications teams
• Foster a high-performance, collaborative, inclusive, and equitable team culture
• Oversee research and analysis on climate and development in South Africa
• Position ACF as a trusted thought leader through advocacy and communications
• Advise the Senior Management Team on in-country developments, risks, and opportunities
• Undertake other relevant responsibilities as required by the Head of Programmes or Senior Management Team

Country Manager

• Manage the overall performance of the Tier 1 client account under Contract Logistics in South Africa, including inbound airfreight
• Align DSV strategy across all operations and cascade Contract Logistics goals, initiatives, standards, policies and procedures
• Develop services and solutions for the Automotive industry
• Develop strategic operating plans aligned with client and DSV objectives
• Manage service-related risks and ensure operational planning and financial control systems
• Lead and oversee all Client Site operations in Gauteng
• Manage initiatives and potential new scope across operations
• Retain and grow business with Client Motor Company South Africa
• Represent DSV in client interactions and issue resolution
• Ensure client needs, expectations and service level agreements are met
• Conduct structured strategic and operational management reviews
• Own Contract Logistics P&L and profitability targets
• Apply contracts and service level agreements to achieve account stability and profitability
• Ensure accurate billing and debt collection
• Manage commercial risk, claims resolution and negotiations
• Identify initiatives to improve account profitability
• Lead operations teams to achieve performance metrics
• Drive continuous improvement and lean culture
• Manage internal and external stakeholders
• Proactively manage client satisfaction, complaints, damages, root causes and corrective actions
• Build and maintain an effective management team
• Ensure departmental resourcing and ongoing performance management
• Coach and mentor teams; maintain individual development and succession plans
• Drive training interventions to close operational skills gaps
• Maintain constructive client communication and deliver against service level agreements
• Participate in major tender responses and submissions
• Provide leadership, delegate authority, train and develop employees, motivate the workforce and conduct performance evaluations

Business Area Manager – Contract Logistics

• Oversee a portfolio of Project Managers across multiple concurrent projects
• Govern and drive portfolio-level delivery outcomes, ensuring consistency in standards and processes
• Act as escalation point for complex client or project challenges
• Lead portfolio-level reporting on delivery health, risk, and outcomes for senior leadership
• Drive strategic alignment between delivery, client expectations, and business objectives
• Monitor utilisation trends, resource forecasting, and financial performance across the delivery portfolio
• Ensure portfolio delivery supports organisational strategy and growth objectives
• Provide coaching and mentorship to Project Managers
• Support professional growth, performance development, and delivery excellence
• Foster accountability, collaboration, continuous improvement, retention, and engagement
• Collaborate with Sales, Learning, Production, and other cross-functional leaders
• Support client relationship-building and expectation management
• Champion improvements in delivery practices, tools, and systems
• Advocate for innovation in delivery models, processes, and methodologies
• Lead initiatives enhancing efficiency, scalability, and delivery quality
• Identify and mitigate systemic delivery risks and implement best practices

PMO Manager

• Manage Home Loans collections risk strategies within South Africa
• Develop, implement and monitor payments, collections and recoveries strategies to achieve impairment rates within risk appetite
• Manage leading-edge payment and collection strategies in Home Loans
• Develop and manage collections and high-risk account management strategies using scoring techniques, including implementation ownership for TRIAD and collections scorecards
• Review and optimize Home Loans forbearance strategies to maximize recoveries while rehabilitating customers
• Participate in setting and designing incentive programmes for Collections Operations and External Debt Collectors
• Set and design payment solutions across DebiCheck, RMS and other payment types
• Maintain end-to-end credit collections strategy documentation
• Develop strategy and policy tests to challenge and enhance current strategies
• Adjust credit collections strategies based on macroeconomic expectations and stressed events
• Ensure management information monitors strategy performance and implementation adherence
• Complete portfolio reviews and recommend actions to improve portfolio performance
• Ensure collections strategy systems are fit for purpose and specify enhancements
• Coordinate collections activities with Business Units, Risk, Technology and Operations teams
• Support impairment targets and Loan Loss Rates through proactive credit-risk analysis and guidance
• Report strategy performance and trends to the Head: Home Loans Collections and Recoveries Strategy, Operations Manco, Home Loan Exco and relevant committees
• Build a performance and customer-focused culture aligned with RBB objectives
• Manage performance development plans, develop colleagues, support recruitment, succession planning and employee relations
• Ensure an optimal control environment balancing collections activity, customer experience and financial performance

Senior Manager – Credit Risk Strategy, Home Loans

• Assist Sales Teams to drive the global wholesale business and capture incremental revenue from OpCos, Fibrecos and third-party customers
• Ensure fulfilment of orders by bridging the gap between pre-sales and post-sales teams
• Manage customer relationships throughout the sales lifecycle while adhering to wholesale strategic guidelines
• Develop the strategy for optimizing and managing the costing framework for Bayobab capacity across Fibrecos
• Develop and implement costing principles for product prices, charges, price caps, guidelines and controls
• Conduct studies, analyses and cost calculations to minimize international service costs
• Develop relationships with third-party suppliers and partners in Fibreco markets
• Derive pricing principles from market trends and analysis for benchmarking and maintaining relevant price books
• Align with tax and compliance teams on withholding taxes, transfer pricing and group policy
• Analyze global competitive environments to identify submarine connectivity costs and pricing
• Gather OpCo terrestrial connectivity costing inputs for wholesale backhaul and last-mile components
• Support sourcing of third-party connectivity while meeting target price and quality requirements
• Support product management teams on product development and pricing for multi-OpCo and Fibreco infrastructure
• Ensure connectivity sourcing deals optimize price, quality, SLAs and delivery speed
• Develop Bayobab capacity and services operating model frameworks
• Support costing and pricing strategies for wholesale fixed connectivity solutions
• Initiate and support initiatives to improve margins on new and existing services
• Conduct regular market analysis and price benchmarking
• Engage with Tax and Finance to ensure compliance with group policies
• Collaborate with Wholesale Sales, Fibreco, Presales, Product, Planning, Technical, Finance, OpCo and Group Enterprise demand management teams

Manager – Fixed Wholesale Commercial

• Lead implementation and sustained compliance of Demand & Supply Planning solutions, processes, and best practices across all ESAR Business Units
• Achieve high Customer Order Fulfillment at optimal cost
• Establish training and development frameworks for high-performing DSP resources in head office and factories
• Communicate how planning solutions and processes drive DPA/Bias, COF, Freshness on Shipment, and Stock Cover results
• Lead Demand Planning, Supply Planning, and Inter-Market Supply Planning solution implementations
• Foster continuous improvement and enhance the Simplified Monthly Business Planning Process
• Benchmark ESAR against other markets on Connected Planning
• Establish competency matrices covering technical and leadership skills for planning positions
• Identify and drive improvement projects aligned with goal-setting processes
• Establish standard routines for key processes and support user troubleshooting
• Drive suitable system deployment across planning functions in head office and factories
• Manage change and implement key processes across stakeholders
• Contribute to and influence business initiatives
• Develop and coach team members for personal and professional growth

Demand & Supply Planning Manager

• Analyse sales data and market trends to support purchasing decisions
• Plan and place supplier orders in line with business requirements
• Manage ongoing communication with approximately 10–20 vendors each month
• Track order progress, supplier commitments, and delivery deadlines
• Coordinate warehouse preparation and readiness for onward fulfilment
• Liaise with Amazon on relevant order and fulfilment matters
• Identify delays or discrepancies early and coordinate their resolution
• Maintain accurate records and keep colleagues informed of progress, risks, and next steps

Orders and Fulfillment Manager

• Manage active tenancies end to end, including enquiries, notices, terminations, check-outs, and deposit returns and disputes
• Monitor rent accounts, chase arrears, update landlords, and handle Universal Credit paperwork
• Triage maintenance by urgency, appoint contractors, obtain landlord approval, and follow every job to completion
• Run weekly compliance reports and chase gas, electrical, EPC, fire safety, and licensing certificates
• Clear daily diary actions and maintain complete, accurate notes in the property management system
• Respond promptly on Teams and email, and flag risks early
• Serve as the main contact for landlords, tenants, and contractors across a portfolio of 180 to 200 properties
• Work 09:00 to 17:30 UK time, Monday to Friday, with a 30-minute unpaid lunch

Tenancy Manager – Residential Lettings

• Take full ownership of the IT function
• Audit existing tools, accounts, licenses, and configurations; document gaps
• Build an IT roadmap and 90-day priority plan
• Create and maintain IT policies, acceptable-use guidelines, and a self-service knowledge base
• Fully own and secure the Google Workspace environment
• Enforce MFA, security defaults, password management, and data-sharing controls
• Manage user accounts, licenses, access provisioning, and deprovisioning across platforms
• Maintain an inventory of users, roles, access levels, and licenses
• Audit SaaS subscriptions and eliminate unnecessary or duplicate tools
• Manage vendor relationships, renewals, and negotiations
• Track license utilization
• Select, implement, and manage an IT ticketing/service desk platform
• Build self-service resources to reduce repetitive support requests
• Conduct periodic access reviews and identify security gaps
• Recruit, onboard, and manage IT Support Specialists as the organization grows
• Build a scalable IT support function for a growing global team
• Support marketing with domain, subdomain, and web development needs
• Diagnose the digital ecosystem and propose immediate and mid-term solutions within the first 90 days

Tech Support Manager

• Manage Space for Giants UK's full portfolio of government, bilateral, multilateral and institutional grant funding
• Support conservation, human-wildlife coexistence, wildlife crime and green economy programmes across Africa
• Lead donor prospecting, proposal development, grant negotiation, award management, compliance and reporting
• Identify and research new grant opportunities aligned with organizational strategic priorities
• Lead development, drafting, costing and submission of grant proposals, concept notes and budgets
• Negotiate grant agreements, memoranda of understanding and sub-award terms
• Manage the full grants lifecycle, including award set-up, compliance monitoring, financial and narrative reporting, amendments and close-out
• Maintain the grants pipeline, tracker and income forecast for institutional funding
• Ensure compliance with donor-specific rules, regulations and reporting formats
• Coordinate with Finance on grant budgeting, expenditure tracking and donor financial reporting
• Support donor due diligence exercises, audits and assessments
• Build and maintain relationships with institutional donor programme officers and representatives
• Brief the Director of Fundraising & Partnerships and CEO on pipeline status, risks and deadlines
• Collaborate with the Director of Conservation, fundraising leadership, Country Directors, programme teams and Finance
• Serve as primary relationship holder for institutional donors and manage routine donor engagement
• Escalate material compliance breaches, significant risks and audit findings to the CFO and Company Secretary
• Provide recommendations on grant agreements and sub-grant or partner agreements without signing authority
• Submit Bamboo timesheets and monthly workplan documentation

Manager jobs in South Africa