Manager

• Develop and implement comprehensive commercialization plans for new life science products
• Lead and manage multiple launch projects simultaneously and ensure timely execution
• Lead the commercialization process and governance across the ACG organization
• Plan and execute commercialization milestone meetings to gain commitment on pricing and forecast
• Hold multifunctional teams accountable to the commercialization planning process and launch objectives
• Train Product Managers on the go-to-market process and provide consultation
• Align Product Management, Commercial Marketing, Field Sales, Training & Enablement for successful NPI launches and ramp to volume
• Partner with Solution Unit teams to develop content and insight messaging for new product introductions
• Establish KPIs and metrics, analyze performance data, and make data-driven recommendations
• Partner with the Channel Development Manager to ensure Sales Channel readiness
• Conduct periodic post-launch audits
• Lead commercialization process improvement opportunities and participate in the Launch Excellence Center of Excellence

Global Commercialization Manager

• Assess incidents from a business and client impact perspective, complementing technical handling by control center teams
• Ensure clear and timely communication by preparing incident updates and reports for clients and internal stakeholders
• Coordinate follow-up actions and support transition to problem management, ensuring proper documentation and closure
• Act as interface between operations, IT teams, and external providers during incidents to align priorities and actions
• Support business-critical incidents outside standard working hours through 7×24 on-call duty

Incident & Problem Manager

• Manage collaboration with external IT service providers in the areas of IT sourcing and provider management
• Oversee strategic and operational provider management as the central point of contact
• Further develop the provider strategy, and select and evaluate service providers
• Support negotiations concerning contracts and service agreements
• Monitor SLAs and KPIs and ensure compliance with agreed targets
• Manage quality and performance, coordinate escalations, and conduct reviews, benchmarking, and audits
• Plan budgets while taking costs, risks, and compliance into account
• Optimize spending and comply with legal and regulatory requirements
• Act as an intermediary between internal stakeholders and external providers
• Enable the integration of new providers and technologies

IT Provider Manager

• Gather and structure sustainability expectations, requirements, and emerging priorities from customers and key stakeholders
• Monitor market developments, regulatory evolution, competitive trends, and recurring sustainability themes
• Identify early signals, opportunities, and risks affecting competitiveness, market access, and customer needs
• Translate complex inputs into actionable insights for strategic and commercial decision-making
• Develop and continuously improve a structured process for sustainability-related customer and stakeholder requests
• Define intake, prioritisation, coordination, escalation, and response pathways
• Enable collaboration across Sustainability, Marketing & Sales, Portfolio, Product Management, Supply Chain, Communications, Legal, and other functions
• Translate sustainability capabilities, initiatives, and performance into customer-relevant business value
• Support sustainability value propositions and fact-based messages for customers and market stakeholders
• Contribute to assessment of sustainability-related value drivers, business benefits, and competitive differentiators
• Help commercial and business teams communicate sustainability topics clearly and in a business-oriented way
• Translate customer and market insights into sustainability strategy, materiality assessments, portfolio development, and innovation
• Provide fact-based perspectives on stakeholder expectations and business implications
• Support identification of opportunities where sustainability can create customer value and contribute to long-term growth
• Act as a bridge between Sustainability and customer-facing business functions
• Facilitate collaboration across functions and regions in a complex global organisation
• Provide practical guidance, tools, and frameworks for sustainability discussions with customers and stakeholders
• Foster alignment while respecting governance and decision-making responsibilities

Global Sustainability Market Engagement Manager

• Take full accountability for overall division performance
• Drive revenue expansion through new business acquisition and strategic client relationships
• Define, execute, and evolve the GTM strategy for target tier-1 Wealth Management and Private Banking client segments
• Direct pricing strategies, enterprise deal structures, complex commercial negotiations, and high-level revenue forecasting
• Lead end-to-end sales cycles from prospecting through RfI/RfP processes to closing
• Act as primary executive contact and trusted advisor for C-level stakeholders, board members, and decision-makers
• Develop and deliver client pitches and product demos in German and English
• Coach and develop the Sales & Relationship Manager
• Grow a scalable, high-performing commercial organization
• Partner with Executive Leadership, Engineering, and Quantitative Product teams on business goals, resource allocation, and delivery
• Develop understanding of investment advisory and portfolio management solutions, including risk models, optimization capabilities, APIs, data, and integrations
• Translate client and market requirements into product and solution development priorities
• Monitor wealth management, capital markets, fintech, AI, and digital investment solution developments and apply insights to client conversations and product direction

Business Area Manager – Wealth Management Solutions

• Ensure the stable operation and monitoring of applications
• Coordinate and monitor activities to ensure availability, recoverability, performance, and resource utilization
• Analyze and resolve application incidents and develop workarounds
• Support and advise users on application usage and process execution
• Inform application users about incidents, application notifications, and planned outages
• Coordinate between business departments, application owners, support teams, and developers
• Support the specification, testing, and rollout of application releases
• Plan and coordinate releases, including the preparation of installation plans
• Capture technical requirements and develop solution concepts for the further development of applications
• Coordinate release agreements and oversee implementation with relevant stakeholders
• Maintain and further develop interfaces between applications
• Create and support change requests for application developers
• Create, update, and maintain operating procedures, user manuals, and technical documentation
• Prepare customer-specific reports and statistics
• Perform data cleansing and data maintenance

Applications Manager, Service Manager

• Own and develop a portfolio of strategic partners in Switzerland, including ISVs, SaaS platforms, marketplaces, resellers, commerce, and technology partners
• Act as the primary commercial contact and trusted day-to-day relationship manager
• Build long-term partner relationships
• Drive partner activation from signed agreement to sustainable commercial performance
• Ensure partners are onboarded, trained, sales-ready, and actively bringing myPOS to market
• Identify and unlock growth opportunities across merchant segments, verticals, regions, sales channels, product adoption, and cross-sell opportunities
• Help partners define and execute go-to-market motions, including reseller models, referral programmes, bundled offerings, merchant migration campaigns, vertical propositions, and joint customer-acquisition activities
• Coordinate with Marketing on co-marketing campaigns, partner communications, case studies, events, webinars, lead-generation initiatives, and sales collateral
• Monitor local market trends, partner performance, and the competitive landscape
• Link local stakeholders with central teams
• Support merchant acquisition, transaction volume, and revenue growth for myPOS

Partner Relationships Manager

• Lead and develop employees
• Support customers and business partners in achieving their personal goals
• Share financial knowledge with customers
• Provide impartial and transparent advice
• Opportunity to manage your own branch