Manager

• Implement the quality assurance program
• Manage and perform consult/support visits at investigative sites
• Assist with onsite external audits and inspections
• Provide routine quality support for assigned investigative sites
• Develop and maintain relationships with investigative sites and SCRI departments and colleagues
• Monitor and modify policies and procedures
• Utilize quality tools to assess study-operation quality indicators
• Monitor and prioritize quality indicators for all sites using a risk-based approach and Quality by Design framework
• Identify and report quality deficiencies to directors and appropriate colleagues
• Assist in developing and modifying process documents
• Assist with preparing and hosting external audits
• Assist research staff in maintaining regulatory compliance
• Perform process/focused audits of research sites and report findings to leadership
• Ensure timely and appropriate follow-up on deficiencies
• Communicate observations and deficiencies to Site Directors/Managers and study PIs
• Assist sites with root-cause analysis and responses to external audits and CAPAs
• Maintain audit records and reports
• Communicate with clinical-trial monitors and auditors as needed
• Educate staff on quality-improvement methods and industry trends
• Perform other duties as assigned

Research Quality Manager

• Develop, teach, and lead implementation of asset protection, shortage control, and safety programs across all district stores
• Train, mentor, and collaborate with store management and shortage control associates
• Drive improvements in inventory management and loss prevention
• Ensure the safety and security of customers, associates, merchandise, and physical structures
• Manage asset protection incident investigations through successful conclusion
• Foster cross-functional partnerships with district, regional, and store management, human resources, legal, operations, and inventory control teams
• Audit financial, merchandising, and operations divisions and provide actionable analysis and follow-up recommendations
• Provide strategic direction and leadership for asset protection programs
• Oversee shortage control staffing, payroll, and expenses across district stores
• Conduct and manage internal and external investigations, interviews, apprehension programs, audits, shortage reduction programs, and system controls
• Monitor and maintain physical security systems including CCTV, burglar and fire alarms, electronic article surveillance, and emergency systems
• Build relationships with law enforcement and legal professionals on criminal and civil matters

District Asset Protection Manager

• Provide comprehensive, member-centered care for individuals with complex and chronic conditions, including high-risk diagnoses
• Use a proactive, advocacy-driven approach to support members
• Collaborate across multidisciplinary teams to coordinate care, reduce barriers, and improve health outcomes
• Support cost-effective utilization of services and reduce unnecessary ED and inpatient utilization
• Manage a dynamic caseload
• Support utilization management functions for more complex and non-routine cases as needed
• Serve as a liaison between members, providers, and internal/external customers in coordinating healthcare delivery and benefits programs
• Oversee highly complex cases to ensure effective implementation of interventions and efficient utilization of benefits
• Perform case management activities including assessment, planning, implementation, coordinating, monitoring, outcomes, and evaluation
• Communicate via digital channels and offer technical support

RN Medical Case Manager

• Create and monitor class schedules, ensuring adequate coverage and optimizing schedules
• Own operational and financial responsibility for multiple studios across a defined territory
• Deliver revenue and sales targets, profitability, and attract, retain, and develop top talent
• Work with the Director of Studios to manage day-to-day studio operations and implement company-wide strategies, policies, and procedures
• Complete daily, weekly, and monthly reporting on sales, utilization, retention, expenses, and payroll KPIs
• Develop local initiatives and marketing strategies to drive traffic and exceed studio-specific goals
• Foster relationships with local health, fitness, and wellness communities, influencers, and potential corporate partners
• Serve as a [solidcore] studio coach, maintaining a schedule of at least 4 classes per month
• Ensure positive and prompt client communications
• Lead and develop a team of Head Coach-Community Managers

Area Manager

• Learn to manage a small driver count and/or non-traditional shifts, including nights and weekends
• Ensure safe and timely movement of freight, load assignment, and best-in-class customer service
• Ensure compliance with DOT regulations and company regulations
• Build and maintain relationships with drivers and outside carriers
• Fill in for absent personnel and support fleet-optimization and profitability projects
• Learn personnel management, including driver and employee training and orientation
• Improve fleet efficiency and profitability; measure KPIs and prepare customer reporting and financial analysis
• Manage inventory, assets, customer pools, and driver assignments to balance equipment
• Perform payroll, budget management, driver counseling, accident reviews, filing, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting
• Manage the yard, inspect equipment, replace parts, complete repairs, and coordinate preventative maintenance and safety repairs
• Resolve service, routing, planning, mechanical, and accessorial-pay issues with drivers, customers, and company personnel
• Maintain the company's safety culture through safety messages, briefings, training, reviews, and policy enforcement
• Assign, plan, route, and monitor freight, manage exceptions, and adjust driver ETAs to meet customer requirements

Night Manager Trainee

• Manage and complete all parts ordering based on initial estimates and supplements
• Communicate with parts vendors and partner with Repair Planners to ensure parts accuracy
• Track parts deliveries and update the Repair Planner
• Receive, check in, and mirror match delivered parts to repair orders
• Inspect delivered parts for damage within two hours of expected drop-off
• Return incorrect parts immediately to the vendor
• Monitor parts margin, pending credits, shop consumables inventory, and material spend
• Communicate with the General Manager regarding optimization
• Ensure parts invoices are posted daily in CCC One and make corrections as necessary
• Supply parts reference materials to Body Technicians
• Keep current on laws and regulations regarding parts installation
• Mentor and direct the Parts Assistant, if applicable

Parts Manager

• Manage customer service staff handling customer inquiries, requests, questions, and problems
• Maintain a high level of quality customer service
• Maintain current knowledge of products and services
• Develop processes and tools to improve service levels
• Ensure efficient and professional customer service operations across telephone and written communications
• Coach contact center personnel within the site location
• Work with leadership and managers to communicate and carry out departmental goals and vision
• Ensure compliance with internal policies and procedures
• Respond to internal audits and certifications
• Participate in developing and enhancing equipment and training procedures and programs
• Develop, implement, and maintain department operating policies and procedures
• Implement and monitor tracking and performance monitoring mechanisms
• Manage operations for assigned functional areas or regions
• Plan and schedule departmental activities
• Ensure adequate staffing and that work volume meets product/service standards and exceeds quality standards

CSR Manager

• Facilitate and drive a company culture that integrates safety and industrial health programs and practices into daily activities and initiatives
• Provide strategic planning and comprehensive safety and industrial health expertise to Lee Company business teams
• Provide oversight and direction to multiple construction, manufacturing, and service locations
• Lead safety and industrial health programs, training, metrics, and related initiatives
• Support program and project objectives across multiple locations and teams

Safety and Health Manager – Facility Service & Maintenance

• Lead the team performing OASIS assessment review and ICD-10 coding review for home health clients
• Provide direct people leadership to employed OASIS Reviewers and ICD-10 Coders
• Own the quality standard for employee and contracted review work
• Serve as escalation point for disputed findings and represent review methodology to client leadership
• Define and audit the human-in-the-loop standard for AI-assisted review
• Recruit, interview, hire, onboard, and supervise OASIS Reviewers and ICD-10 Coders
• Conduct one-on-ones, performance reviews, improvement plans, and coaching
• Define and maintain review accuracy standards, audit methodology, sampling, findings, trending, and corrective actions
• Facilitate calibration and inter-reviewer reliability exercises and maintain review playbooks and client-specific documentation
• Monitor platform override rates and provide clinical feedback and sign-off to product and engineering
• Forecast review volume, allocate work, meet turnaround commitments, match assignments to credentials, and escalate capacity shortfalls
• Maintain the credentialed consultant pool and coordinate contractor agreements with legal, compliance, and finance
• Oversee client EMR access, audit access and activity logs, ensure security/HIPAA/compliance training, and escalate privacy incidents
• Maintain expertise in OASIS guidance, PDGM, CMS Conditions of Participation, HH QRP, HHVBP, and ICD-10-CM coding
• Incorporate guidance and code-set changes into team standards, training, and platform logic

Manager, Clinical Review Services

• Provide dependency case management services to families with verified abuse history and an open dependency case
• Provide services, linkage, and care coordination for high-need youth in out-of-home care
• Engage kin and fictive kin adults to increase protective capacities and establish a stable, safe home for youth
• Manage crises
• Link youth and caregivers to service providers
• Write court reports
• Testify in court
• Complete face-to-face engagement with youth and families in the community
• Provide after-hours coverage through an on-call schedule, including nights and weekends

Manager jobs in Tennessee