Manager

• Research destinations, experiences and adventure concepts and turn them into bookable trips for solo travellers
• Design end-to-end itineraries with standout moments, connection opportunities and innovative experiences
• Work with partners and local suppliers to build unique, well-paced and operationally sound trips
• Use insights, guest feedback and competitor research to shape products
• Set launch budgets with the Pricing team and make financially sound decisions
• Monitor early-stage trip performance, including occupancy, margin, quality scores and stability
• Ensure new trips meet quality benchmarks before handover to Product Operations
• Track global travel trends, emerging destinations and experience ideas for the product roadmap
• Build cross-functional relationships to support successful launches and long-term product growth
• Participate in screening, hiring-manager, case-study and founder interviews as a candidate

Adventure Product Innovation Manager

• Participate in strategic planning for the Airlines, Travel & Hospitality sector
• Work with global and regional Business Development, Relationship Management, Marketing, Partnerships, Product, Legal, Risk and Compliance teams
• Support the vertical lead in day-to-day activities
• Support development and maintenance of a Plan to Win across priority markets in NORAM, EMEA, APAC and LATAM
• Develop the Vertical Messaging Brief aligned to the Vertical Plan to Win
• Research Travel & Hospitality topics and trends and create thought leadership materials
• Support thought leadership for trade publications, speaking submissions, sales discussions and other vertical activities
• Help develop Worldpay’s value proposition for each target sub-vertical
• Deliver initiatives within the vertical go-to-market plan
• Research and maintain lists of tradeshows, publications and industry associations
• Support planning and execution of vertical-specific events
• Support regional Business Development and Relationship Management teams with customer meetings, RFPs, target lists and industry insights
• Maintain materials for Sales Development prospect outreach
• Provide input into the product roadmap as the voice of the customer
• Identify and drive objectives of the Travel & Hospitality Plan to Win
• Develop an internal network among key stakeholders

Senior Activation Manager

• Support the growth and ongoing management of Geely Auto UK’s developing dealer and service network
• Prospect and evaluate new or existing dealer partners in line with the ideal network plan, growth strategy, partner requirements, and brand standards
• Coordinate franchise application documentation and submit applications for committee approval
• Lead cross-functional onboarding of new dealers from franchise approval through site launch
• Ensure dealer compliance with brand standards and support implementation of the new Corporate Identity
• Manage franchising activities, including appointments, ownership changes, relocations, and terminations
• Collaborate with Regional Dealer Development Managers and the central Network Development team across the UK
• Maintain reporting on network status, dealer performance, onboarding progress, and site development pipeline
• Conduct regular dealer meetings and report performance against scorecard KPIs
• Set improvement objectives and support dealers in achieving them with other Geely Auto UK functional teams
• Monitor and maintain dealer P&L performance
• Support sales targeting with the Regional Sales Manager

Regional Dealer Development Manager – Scotland, Northern Ireland

• Lead and deliver the regional transport strategy, aligning with customer objectives and wider business goals
• Oversee transport performance across multiple sites, monitoring service, compliance, productivity, KPIs and operational risk
• Act as the senior escalation point for significant transport, safety, customer, people and operational issues
• Manage regional budgets, forecasts and commercial performance, identifying opportunities for growth and efficiency
• Provide leadership, coaching and development to Transport Managers, building capability and succession across the region
• Drive fleet governance, ensuring vehicles and transport assets are legally compliant, operationally available and fit for purpose
• Champion continuous improvement, innovation and best practice by implementing scalable solutions across the transport network

Regional General Manager

• Set the strategic direction for the region, aligning site performance with customer and GXO business objectives
• Build and maintain senior customer relationships
• Lead strategic reviews and manage high-level escalations
• Own regional commercial performance, including P&L oversight, budgets, forecasts, risks and opportunities
• Lead, coach and develop site General Managers
• Drive accountability, succession planning and leadership capability
• Act as senior escalation point for operational, customer, people, safety and commercial challenges
• Champion continuous improvement, innovation and technology adoption
• Identify growth opportunities, improve resilience and deliver sustainable contract success

• Lead and continuously develop the health and safety function across ESR Europe
• Act as the organisation’s principal health and safety advisor
• Set strategic objectives and ensure compliance with legislative requirements
• Provide assurance that effective health and safety management systems are in place across corporate operations and the commercial property portfolio
• Work with Asset Managers, Property Managers and Facilities Managers to manage risk and drive continuous improvement
• Oversee audits and incident management
• Foster a positive safety culture throughout the organisation
• Maintain health and safety policies, procedures and documentation
• Audit health and safety policies and working procedures and report performance to Directors
• Administer accident investigations and statutory reporting, including UK RIDDOR reports
• Track incident and near-miss trends and drive corrective and preventive actions
• Advise Directors and Senior Management on legislative and policy changes
• Liaise with local health and safety organisations, insurers and external bodies
• Identify training needs and upskill staff
• Oversee compliance and risk management by third-party managing agents
• Support ESR’s European offices and coordinate competent local specialists where jurisdiction-specific expertise is required

Health and Safety Manager

• Lead the overall operation of the 1st and 2nd Line Service Desk
• Own performance against customer contracts, internal KPIs and operational targets
• Act as the senior operational escalation point for incidents, service concerns and priority issues
• Manage ticket flow, backlog, workload balancing, prioritisation and resource allocation
• Ensure Major Incident and priority incident processes are followed with timely stakeholder communications
• Chair operational reviews and maintain accountability for actions and outcomes
• Work with resolver groups and technical teams on escalation and end-to-end ownership
• Directly lead the 1st Line Team Lead and 2nd Line Engineers
• Set objectives and conduct one-to-ones, performance reviews and development planning
• Coach the 1st Line Team Lead and build front-line leadership capability
• Manage recruitment, onboarding, attendance, performance, retention, succession and workforce planning
• Identify training requirements and develop team capability
• Manage shifts, rotas, leave and capacity to maintain service coverage
• Drive improvements in customer satisfaction, customer effort and Net Promoter Score
• Communicate professionally and timely with customers and internal stakeholders
• Support customer service reviews, operational governance meetings and escalations
• Identify, escalate and manage customer-impacting risks
• Embed a customer-first culture and high standards of ticket and call handling

Service Desk Manager – Internal Applications

• Lead all technical activities ensuring food safety, quality, legality and authenticity across the UK business
• Own and maintain BRCGS Agents & Brokers certification, ensuring ongoing compliance across all departments
• Act as HACCP team leader, ensuring all food safety processes are robust and adhered to
• Develop and drive the UK technical and quality strategy, delivering continuous improvement
• Oversee compliance management including labelling, legal requirements and audit readiness
• Manage supplier performance, working closely with partner wineries and third-party suppliers
• Lead internal and external audit programmes, including non-conformance reviews and quality panels
• Oversee product specifications, bulk wine processes and packaging compliance
• Support NPD projects, ensuring all technical requirements are met for new product launches
• Lead incident management processes, including mock recalls and issue resolution
• Drive sustainability initiatives and manage customer technical requests
• Manage technical data systems including SAP and product data platforms
• Manage and lead a team of 5

Technical Manager

• Lead the ongoing management and development of the firm's SMCR framework
• Maintain Senior Managers' Statements of Responsibilities and the Responsibilities Map
• Manage annual Fitness & Propriety assessments and attestations for Senior Managers
• Support Senior Managers in evidencing accountability and reasonable steps under SMCR and Consumer Duty
• Coordinate FCA applications, approvals and permissions relating to Senior Managers, Certified Individuals and Non-Executive Directors
• Deliver SMCR and Conduct Rules training across the business
• Manage the Conduct Rules breach framework, including investigations, escalation and regulatory reporting
• Conduct reviews of Training & Competency activity to ensure compliance and accuracy
• Produce SMCR management information, committee reports and thematic analysis
• Support governance, regulatory change and wider risk management initiatives
• Build effective relationships with stakeholders across the Group to promote a culture of accountability and good conduct
• Undertake ad-hoc project work in line with business requirements and management direction

SMCR Manager

• Establish and lead management of system integrations between company platforms and external suppliers
• Oversee connections with hotels, airlines, excursion providers, DMCs, and other travel suppliers
• Manage end-to-end integration projects, including planning, testing, go-live, and ongoing maintenance
• Ensure consistent synchronization of rates, availability, content, and bookings across systems
• Troubleshoot connection issues with internal IT and external supplier technology teams
• Serve as the main technical contact for connectivity-related supplier relationships
• Collaborate with suppliers and third-party technology providers to set up and maintain direct connections
• Ensure compliance with data exchange standards, SLAs, and performance expectations
• Support supplier onboarding and system configuration for live operation
• Work with product, IT, and distribution teams to implement and enhance connectivity solutions
• Maintain technical documentation, mapping guides, and API specifications
• Coordinate with developers to prioritize integration enhancements and bug fixes
• Monitor system performance, uptime, and data-flow accuracy across integrations
• Analyse connection logs and booking data to identify and resolve inefficiencies
• Provide regular performance reports to management and recommend improvements
• Identify and evaluate new connectivity opportunities to expand the product portfolio
• Stay informed on emerging travel technology trends
• Support automation and digital transformation initiatives with the Digital Transformation Lead

Manager jobs in United Kingdom

Adventure Product Innovation Manager

Senior Activation Manager

Regional Dealer Development Manager – Scotland, Northern Ireland

Regional General Manager

Regional General Manager

Health and Safety Manager

Service Desk Manager – Internal Applications

Technical Manager

SMCR Manager

Travel Connectivity and Integrations Manager