Operations

• Contribute to the proposal development process from receipt through client decision
• Recommend and implement operational strategy for proposals
• Manage proposal-related deliverables and the overall proposal process
• Support RFPs, supplemental documents, and simple to moderate RFIs for clinical development protocols or programs
• Identify operational proposal strategic plans aligned with commercial win strategy
• Determine proposal deliverables and key operations messages
• Manage clinical operations triage to meet proposal deliverables
• Ensure budgets reflect operational strategy and oversee profitability targets
• Partner with Clinical Operations, Commercial, and GPD to improve proposal efficiency and decrease COS
• Drive development of the operations segment of proposal deliverables within timelines
• Communicate operational strategy to proposal teams and develop KPIs
• Collaborate with cross-functional teams in a matrix environment
• Manage operations escalations and advise the commercial strategy team
• Assess cross-functional satisfaction and recommend future strategy and actions
• Recommend and implement post-award Clinical Operations revisions for successful proposal execution

Operations Strategy Consultant – FSP Team

• Support client assignments, transfers, referrals, and other clinic-related administrative processes
• Maintain accurate client, staff, and operational information across internal systems and tracking tools
• Follow up on pending requests and coordinate information between clinical, administrative, and leadership teams
• Support referral and client follow-up activities, including communication and documentation
• Assist with caseload transitions, staff changes, and other operational updates
• Support attendance-related and discharge administrative workflows
• Identify discrepancies or missing information and follow up with the appropriate teams
• Maintain organized documentation and ensure information is updated in a timely manner
• Provide administrative support for operational reports, audits, and process improvement activities
• Participate in team meetings and support the implementation of operational processes and updates

Clinic Ops Associate

• Design and implement patient intake processes covering documentation, insurance verification, and financial obligation determination
• Build systems and metrics to track care quality in virtual environments and identify discrepancies between patient self-reporting and clinician assessments
• Create processes that flag potential care issues and trigger coaching or accountability measures
• Leverage AI and telehealth technology to maintain quality standards as patient volume increases
• Lead clinician credentialing workflows, including state registration verification and insurance provider enrollment across multiple payers
• Collect and organize payer-specific information required by major insurers for payment processing
• Design onboarding systems ensuring compliance and administrative requirements are completed before clinicians see patients
• Build real-time dashboards tracking licensing, credentials, and payer enrollment across multiple states
• Implement managed-based care frameworks to track patient progress and care effectiveness
• Design telehealth audit processes to identify misalignments between patient outcomes and clinician notes
• Create objective-metric accountability systems for appropriate care delivery
• Develop KPI dashboards for leadership oversight of quality and compliance
• Identify automation opportunities across operational workflows to reduce manual work
• Streamline client scheduling, communication, and service retention using existing tools
• Implement technology solutions that increase efficiency without requiring new platform purchases
• Optimize backend systems to support multi-state growth without proportional increases in operational overhead
• Work autonomously on internal operations projects without day-to-day clinician or patient management

Operations Project Associate

• Support prospective and active families throughout their experience with the company
• Guide families from initial inquiry through onboarding
• Coordinate student placements with Executive Function coaches and literacy specialists
• Coordinate placements, schedules, cancellations, coverage, coach availability, and system updates
• Follow up on outstanding issues, inactive clients, pending commitments, and unresolved matters
• Respond to client inquiries and escalate concerns when needed
• Create and maintain accurate client profiles and potential-client records
• Coordinate meetings, schedules, events, trainings, and day-to-day operations
• Monitor communication channels, calendars, deadlines, records, and administrative tasks
• Serve as an administrative point of contact for active families
• Ensure forms and agreements are completed
• Communicate scheduling procedures, policies, and next steps during onboarding
• Track referral sources and maintain accurate lead information
• Call prospective clients to discuss services and answer basic questions
• Monitor incoming calls, emails, text messages, website inquiries, and referrals
• Follow up on intake forms, agreements, payment information, and onboarding requirements
• Move qualified leads from initial inquiry to active client
• Gather student, family, service, availability, and location information
• Match students with appropriate coaches based on needs, qualifications, location, personality, and availability

Intake Specialist – Client Intake and Operations Coordinator

• Atender los ingresos de nuevas empresas y la asignación de suministros en la plataforma
• Registrar oportunamente empresas y pedidos de la campaña navideña
• Gestionar suministros personalizados para habilitar el proceso productivo
• Gestionar la asignación de suministros personalizados a la embozadora
• Garantizar el envío oportuno de información

Auxiliar de Operaciones – Temporal

• Coordinate workflows and initiatives across different areas of the business
• Support customer-related operations, including onboarding, ongoing customer needs, and retention initiatives
• Work across Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward
• Track priorities, blockers, follow-ups, and next steps
• Identify operational gaps and help determine the right people or resources needed
• Build and improve processes as business needs evolve
• Follow issues and commitments through to completion
• Provide clear, concise updates on progress and outstanding items

Operations Coordinator – LATAM, EU

• Actualizar y dar seguimiento a indicadores de gestión de taller, mantenimiento y seguridad mediante Power BI y Power Query
• Dar soporte en la gestión de garantías, incluyendo recopilación de sustentos, revisión de indicadores y seguimiento
• Realizar seguimiento estadístico de solicitudes de compra de los CWS
• Apoyar la elaboración de presentaciones mensuales para clientes de minería
• Brindar soporte administrativo según sea necesario
• Identificar desviaciones y proponer mejoras en procesos actuales mediante SRS-A3
• Participar en proyectos de mejora y brindar soporte a la dirección de Minería

Practicante de Operaciones de Minería

• Liderar la operación del país, asegurando continuidad, calidad y eficiencia en soporte, implementaciones y capacitación
• Garantizar una ejecución operativa que habilite el crecimiento comercial, facilitando cierres, puestas en marcha y expansiones de clientes
• Supervisar proyectos de implementación, asegurando el cumplimiento de plazos, alcance y calidad del servicio entregado
• Gestionar y desarrollar a los equipos operativos, promoviendo el cumplimiento de objetivos, procesos y buenas prácticas
• Asegurar una experiencia de cliente de alto nivel durante todo el ciclo de implementación, soporte y capacitación
• Coordinar con equipos globales y reportar resultados, riesgos y necesidades operativas para garantizar la alineación con la estrategia de GeoVictoria

Operations jobs in Peru