Program Manager

• Lead, operate, and continuously improve a training and readiness programme supporting over 1,000 resources globally for a technology client
• Own end-to-end operational delivery across multiple interdependent workstreams
• Lead onboarding and readiness experiences for programme participants
• Lead and facilitate cross-functional meetings, global forums, and steering-style discussions
• Present programme updates, insights, and risks to senior stakeholders and the Learning Director
• Run training refresh cycles and manage impacts of process, tool, or requirement changes
• Own quarterly content governance cycles and maintain accurate, compliant materials
• Manage intake, prioritisation, tracking, and delivery of training and readiness requests
• Maintain and improve operational trackers, governance logs, and programme documentation
• Monitor programme health metrics and turn them into insights
• Identify, assess, and escalate programme risks with context and recommendations
• Act as point of escalation for operational issues and drive resolution across teams and vendors
• Manage day-to-day vendor partner relationships and quality and delivery standards
• Partner with the Learning Director on continuous improvement, including AI, automation, and process optimisation pilots

Senior Learning Programme Manager

• Oversee and orchestrate successful implementation and execution of the Growth Habits Advocate initiative
• Coordinate across functions and manage program milestones as part of an enterprise-wide culture transformation effort
• Support initiatives that build belief and mindsets receptive to culture change, enable behaviors, and sustain culture change across Kyndryl
• Support leaders, managers, and individual contributors in embedding The Kyndryl Way
• Develop and support integrated strategies and coordinated operational plans across sales, business, operations, communications, marketing, engagement, experience, recognition, talent acquisition, learning, and wellbeing
• Identify key culture stakeholders and cultivate relationships with stakeholder groups
• Plan and execute change actions and readiness interventions
• Communicate project progress, align resources, and address blockers
• Support Communications and Marketing teams in sharing enterprise culture efforts
• Tailor written and verbal messages for varied audiences
• Identify success stories and drive creative engagement approaches
• Work with leaders and Growth Habits Advocates across countries and functions
• Support thought leadership for organizational culture change enablement strategy, design, and programming
• Build stakeholder capability in human-centered change management
• Enable best-practice sharing among culture influencers and stakeholders
• Understand business issues, articulate opportunities, define success metrics, develop interventions, and implement solutions for complex enterprise-wide projects
• Raise risks, develop mitigation plans, and communicate them to Kyndryl leadership
• Support or lead ad hoc project teams
• Build organizational commitment needed to enable The Kyndryl Way

Program Management Lead – Culture Transformation

• Own the NPS program end to end, including strategy, operating approach, and governance across CX, Trust & Safety, and AI accounts, from design and launch through recurring quarterly cycles.
• Define and continuously evolve the program's methodology, survey approach, and roadmap.
• Lead and influence operations, commercial, AI, data, and survey platform teams, driving alignment and decision-making across senior stakeholders.
• Own executive engagement and reporting, including launch-window updates and recurring performance reporting.
• Direct survey-results analysis, identify important themes, interpret trends, and translate insights into global action plans.
• Hold teams accountable for detractor response, response-rate performance, follow-through, measurable outcomes, and client escalation handling.
• Establish and govern the program's operating model, data integrity standards, and documentation.
• Champion automation and AI-enabled workflows to scale the program and accelerate insight generation.
• Anticipate risks, remove blockers proactively, and make independent decisions to keep the program on track.

Senior Program Manager, NPS

• Collaborate with business lines, functions, SMEs, and senior leadership across Electrification to define objectives and strategic priorities for AI initiatives
• Lead discovery and qualification of AI use-case ideas according to AI strategic portfolio management standards
• Develop multi-generational roadmaps for AI initiatives with stakeholders, SMEs, and business-line AI leaders
• Align technical and business roadmaps to prioritize initiatives and maximize ROI
• Drive objective and consistent prioritization of AI initiatives with business-line AI leaders and steering committees
• Drive cross-business-line synergies and prioritization analysis
• Lead program planning, iteration planning, and project execution with key stakeholders
• Manage vendor relationships with AI service partners to optimize resource planning, utilization, delivery timelines, budgets, and spend
• Establish, execute, measure, govern, and report customer-success metrics
• Apply LEAN principles across program and portfolio management to eliminate waste and increase efficiency
• Identify and manage risks and plan effective mitigation with AI business-line leaders and the AI program leader
• Partner with senior leadership, steering committees, business leaders, SMEs, GE Vernova’s HQ AI Foundry, delivery teams, and platform organizations to establish governance and enable enterprise-scale AI adoption

AI Program Manager

• Manage projects by defining scope, budget, timelines, and quality, with responsibility and authority for project completion
• Lead cross-functional, global, and virtual project teams and directly supervise staff
• Serve as project driver and executor for initiatives with program leadership, technology, support, and platform customers
• Help ensure the Automation CoE team meets deliverables and makes timely decisions
• Build and maintain feature-level product roadmaps and pipelines with Program Management teams
• Mitigate impediments affecting release and sprint goals
• Communicate with internal stakeholders regarding tactical and strategic solutions and project status
• Represent Automation CoE interests in cross-company project teams
• Build relationships with business partners and advocate for the Automation CoE
• Review billing requirements, financials, and reports for subcontractors and partners
• Recommend cash management, revenue enhancement, and cost recovery improvements
• Draft epics and user stories to seed the product backlog
• Participate in RFP/RFI processes

Program Manager – UiPath

• Drive talent development initiatives through high-impact training programs
• Design and deliver training programs, presentations, and interactive learning materials
• Onboard new hires and upskill existing employees
• Partner with subject matter experts to identify skill gaps and set learning priorities
• Provide targeted coaching
• Evaluate program effectiveness through assessments, surveys, and post-training performance tracking
• Foster an inclusive, continuous learning environment
• Serve as a feedback bridge between frontline teams and management
• Build, update, and manage training content aligned with organizational policies, industry regulations, and operational processes
• Conduct regular audits to evaluate employee process adherence and address compliance risks
• Create data reports on internal and external training needs to inform talent strategy

Specialist, Project and Program Management

• Lead, design or govern the Amrize AI and automation roadmap using Birlasoft Sigma GenEx as the primary AI orchestration framework, supplemented by AWS and Google AI services
• Define and govern AI/automation use cases across Service Desk, desktop support, Infrastructure, Cybersecurity, Collaboration and SAP
• Integrate Sigma GenEx with approved Amrize systems including ServiceNow, Dynatrace, PagerDuty, Nexthink, Saviynt, CyberArk, BeyondTrust, Patronum, Google Workspace and SAP GRC
• Use Amazon Bedrock/Amazon Q and Google Vertex AI/Gemini capabilities to deliver grounded AI, agents, knowledge augmentation and workflow automation
• Ensure security, responsible-AI, access, architecture, UAT, CAB and production-readiness controls
• Track ticket automation, deflection, FCR, MTTR, DEX and benefit realization
• Participate in due diligence, KT, shadow and reverse-shadow activities
• Validate inventories, access, SOPs, runbooks, escalation paths and open risks
• Demonstrate operational readiness and support transition/hypercare closure
• Deliver approved KT and operational-readiness evidence, accurate service delivery, complete documentation, proactive escalation and measurable service improvement

Associate Program Director

• Support planning, directing, and coordinating day-to-day activities of programs or portfolios
• Assess creation and signoff of program plans, charters, benefits management plans, stakeholder management plans, acceptance plans, and central program issue logs
• Oversee program plans to ensure they meet business needs
• Identify stakeholders and ensure their understanding of schedules and key milestones
• Work with the Program Sponsor on business case cost-benefit analysis
• Ensure appropriate staffing and monitor resource commitments
• Escalate program risks to the Program Director or Program Sponsor
• Create program risk management plans
• Work with procurement to create, administer, track, and close program contracts
• Recommend training and development needs for assigned personnel
• Evaluate subordinate performance and recommend pay increases, promotions, terminations, and other personnel actions
• Direct the supported area, including delivery of end results, budget management, and resource planning
• Ensure essential procedures are followed and contribute to defining standards
• Assess risk in business decisions and drive compliance with applicable laws, rules, regulations, and policies
• Manage and report control issues transparently

Program Management Lead – VP

• Develop a working technical understanding of PxD's forecasting partners' methods, capabilities, and limitations
• Explain in plain language why a forecasting capability can or cannot currently be delivered
• Synthesize and translate complex scientific findings, including forecast models, agronomic research, and MEL data
• Prepare reports, presentations, and policy briefs for internal stakeholders, policymakers, practitioners, and general audiences
• Support ongoing communication between technical/scientific partners, internal teams, and government stakeholders
• Ensure technical constraints and possibilities are accurately reflected in program and policy conversations
• Translate technical realities of forecasting work into actionable understanding across the initiative

Program Manager – Forecast Science, Policy

• Serve as the primary product and technology liaison between Walmart Enterprise and the India Subsidiary organization
• Build relationships with product, technology, and business leaders across organizations
• Establish an operating model for cross-market collaboration, knowledge sharing, and strategic engagement
• Identify and facilitate transfer of best practices across supply chain, merchandising, fulfillment, data, AI, marketplace, advertising, and customer experience
• Coordinate subject matter experts and product leaders across organizations
• Identify duplication, reuse, collaboration, and capability adoption opportunities
• Own high-impact cross-market initiatives from discovery through recommendation, alignment, and handoff
• Establish program governance, success measures, stakeholder alignment, and executive communication plans
• Coordinate strategic initiatives sponsored by Walmart International leadership
• Produce executive-ready narratives and recurring monthly International CEO reporting
• Serve as central intake and coordination point for two-way product and technology requests
• Maintain executive reporting, market and strategy artifacts, collaboration logs, program status reports, request and decision logs, and capability briefs

Program Manager jobs in India