Scrum Master

• Execute the agile transformation strategy and implementation roadmap
• Ensure timely and appropriate training and guidance for teams, fostering an agile culture
• Act as an advisor to executives and leaders, supporting changes in mindset and behavior
• Monitor transformation progress, gathering evidence of impact and proposing continuous adjustments
• Remove organizational impediments, including cultural barriers and structural and logistical challenges
• Lead the development of internal capabilities, promoting autonomy and continuous learning
• Support team members in planning, implementing, and continuously improving at the squad level
• Take a strategic approach to the critical analysis of operational metrics, promoting data-driven decision-making and continuous improvement
• Serve as a reference in coaching and mentoring, using co-coaching, powerful questions, and dialogic learning

Agile Coach

• Facilitate agile ceremonies and Scrum events
• Support the Product Owner in managing and prioritizing the Product Backlog
• Guide the team in removing impediments and fostering self-organization
• Map and propose improvements to agile processes
• Analyze business needs to support the Product Owner
• Create clear and concise backlog items
• Manage impediments
• Provide technical support in transition environments where Scrum has not yet been fully adopted
• Guide, mentor, and train teams to increase productivity
• Promote agile practices and advance team maturity
• Work with technology teams in critical environments of high business importance

• Support the planning, monitoring, and governance of projects and strategic initiatives
• Facilitate Agile ceremonies and help remove impediments
• Track team performance and maturity indicators
• Promote the continuous improvement of Agile processes and practices
• Manage risks, dependencies, and delivery roadmaps
• Lead workshops, alignment sessions, and executive meetings with diverse stakeholders
• Support multiple teams simultaneously, ensuring alignment and visibility into deliverables
• Contribute to Agile transformation and digital transformation initiatives
• Produce executive reports and monitor execution and efficiency metrics

PMO – Agile Coach

• Support development squads in implementing the SAFe framework for a sensor technology firm optimizing retail and supply chain operations
• Facilitate agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospective
• Remove team impediments and assist in identifying and implementing solutions
• Collaborate with client Product Owners to define and prioritize the product backlog
• Foster continuous improvement within the team
• Monitor team progress and performance using agile metrics and reporting
• Train and mentor teams in agile practices and Scrum methodologies
• Act as liaison between the team and client stakeholders
• Contribute to a healthy and productive work environment

Senior Scrum Master

• Act as a servant leader for a single team and stakeholders.
• Aid the team and Product Owner in managing and sequencing the backlog.
• Lead less complex teams with limited external team impact or dependencies.
• Eliminate impediments and resolve issues with support from the Release Train Engineer or other resources.
• Resolve and manage dependencies to support team improvement and promote high performance.
• Manage team performance in quality, predictability, flow and velocity; identify and resolve SAFe anti-patterns.
• Coach the team on Agile practices, decision-making, problem-solving, communication, self-management and self-organization.
• Build a trusting and safe environment where problems can be raised.
• Help manage interpersonal conflicts, challenges and opportunities for growth.
• Facilitate Agile ceremonies including daily stand-ups, sprint reviews, sprint retrospectives, sprint planning, backlog refinement and Program Increment Planning preparation.
• Participate in Scrum Mastery Sync and Agile Release Train Sync sessions.
• Pursue continuous education in Agile practices.
• Collaborate with the Scrum Master Community of Practice to improve product delivery capability.
• Work with Scrum Masters and Release Train Engineers to establish best practices and resolve issues, risks, conflicts and impediments.
• Perform other duties as assigned.

• Facilitate teams’ Agile ceremonies, ensuring alignment, focus on sprint objectives, and continuous value delivery
• Support the writing of user stories and acceptance criteria, as well as effective backlog prioritization
• Collaborate with Product Owners, Tech Leads, and teams on demand refinement and planning
• Continuously map, analyze, and optimize workflows, identifying bottlenecks and improvement opportunities
• Monitor Agile metrics and indicators to increase predictability and support data-driven decision-making
• Remove impediments and blockers affecting team productivity and efficiency
• Promote a culture of self-organization, collaboration, continuous improvement, and psychological safety
• Foster integration between business and technology functions, strengthening team communication and alignment
• Share best practices in agility and process improvement
• Lead workshops, training sessions, and enablement initiatives to advance the organization’s Agile maturity
• Support the evolution of working methods by encouraging experimentation, learning, and continuous adaptation
• Contribute to the development of high-performing, results-oriented teams

• Define and communicate the vision for data products, ensuring alignment with the business’s strategic objectives
• Structure, prioritize, and manage the Product Backlog based on value, impact, and business needs
• Serve as a bridge between business areas and technical teams, including Data Engineering, Analytics, BI, and Data Science
• Translate customer and business needs into requirements, User Stories, and acceptance criteria
• Lead Discovery, refinement sessions, ceremonies, and alignment meetings with different stakeholders
• Facilitate communication across teams and support the management of dependencies and impediments
• Track success metrics and KPIs, ensuring incremental, results-oriented deliveries
• Support the evolution of data product roadmaps and strategies
• Contribute to initiatives related to the adoption, governance, quality, and scalability of data solutions
• Foster a collaborative approach focused on delivering value to the customer

Scrum Master / Product Owner – Data

• Build and support agile teams, ensuring they maintain and increase delivery velocity
• Closely monitor throughput and productivity metrics, identifying and addressing dysfunctions
• Understand and refine requirements with support from architects
• Plan deliverables and track the team’s progress
• Remove impediments and communicate activity status
• Support discussions on solutions, internal conflicts, product-related matters, and communication with the team

Scrum Master / Squad Lead

• Facilitate Agile ceremonies (Planning, Daily Stand-ups, Reviews, and Retrospectives)
• Monitor metrics and drive continuous team improvement
• Serve as a mentor, encouraging autonomy and self-organization
• Support the Product Owner with backlog management and prioritization
• Remove impediments and manage risks
• Communicate status and progress to stakeholders

Scrum Master – Senior

• Facilitate team-level Agile ceremonies (Retrospective, Daily Scrum, Sprint Review, Sprint Planning, and Backlog Refinement).
• Integrate Agile best practices and standards.
• Participate in working meetings, including occasional meetings with business areas, to gain immersion in and progressively develop knowledge of the business segment.
• Foster a sense of shared accountability among teams and stakeholders.
• Identify and address department- and team-level impediments, engaging with the relevant processes and people from the beginning through to the completion of the solution.
• Promote a continuous improvement mindset and practices within Agile teams.
• Coach the team on Lean-Agile values and principles.
• Collaborate with the Product Owner on short-term planning and on evolving the product backlog definition and prioritization.