Solutions Engineer

• Provide day-to-day support for all Health Information Exchange (HIE) activities at Nemours
• Advance interoperability with external healthcare organizations, referring physician practices, regional and state Health Information Exchanges, government agencies, and other entities
• Roll out enhancements and implement new functionality supporting providers, care coordinators, the care team, patient care, and population health initiatives
• Establish new connections and maintain existing integrations with other health systems, the Social Security Administration, DHIN, HSX, and the Florida HIE
• Improve the content of external clinical documentation brought into local charts
• Analyze, test, deploy, monitor, and provide ongoing support for HIE activities using Epic's Care Everywhere platform
• Support query-based records exchange and Direct messaging
• Collaborate with Privacy and Health Information Management teams on appropriate functionality use
• Assist with patient questions and opt-out requests
• Serve as primary engineer for designated projects, assisting with project plans, team communication, go-live documents, and sign-off processes
• Modify, test, validate, and document system changes while following change-control processes
• Administer integration tools, including performance tuning, system monitoring, problem investigation, and application upgrades
• Identify process and procedural issues, suggest solutions, and engage teammates or other teams as needed

Integration Solutions Engineer – Clinical Data Exchange

• Serve as a technical owner of the Salesforce platform, including configuration, integrations, and data management
• Design, develop, and maintain integrations between Salesforce and internal or third-party systems using APIs, web services, webhooks, and ETL processes
• Monitor integration performance, troubleshoot issues, and ensure data accuracy and reliability
• Establish and maintain Salesforce governance, security standards, data quality processes, and role-based access controls
• Evaluate, implement, and support Salesforce managed packages and AppExchange solutions
• Help lead system implementations, enhancements, and release activities from planning through deployment
• Partner with business and technology stakeholders to gather requirements and translate business needs into technical solutions
• Manage project timelines, risks, dependencies, and deliverables while providing regular project updates
• Identify opportunities for automation, process improvement, and technology optimization
• Develop and maintain Salesforce reports, dashboards, and analytics to support decision-making
• Create and maintain process, configuration, and integration documentation
• Support user adoption through documentation, training materials, and release communications

Integration Engineer

• Build long-term business relationships with clients and drive adoption of Claro's services
• Close enterprise opportunities by building consultative technical relationships with customers
• Present Claro's value proposition, technologies, strategy, and product roadmaps to executives, technical managers, and engineers
• Design and implement solutions for digital transformation services, managed IT services, software factory, application modernization, AI and automation, and cloud solutions
• Serve as senior technical advisor for strategic opportunities
• Provide technical support in sales presentations, product demonstrations, and installation and maintenance of company products and services
• Lead technical discussions to identify business and technical needs, issues, and priorities
• Design technical solutions involving new and emerging technologies
• Mentor junior team members
• Partner with Sales, Product, Marketing, Engineering, delivery teams, and external technology providers
• Facilitate technology strategy, requirements gathering, architecture discussions, and digital transformation planning
• Develop strategic account plans and identify growth opportunities
• Design scalable, secure solutions across application modernization, custom software development, cloud migration, DevOps, AI, automation, and managed IT services
• Define modern software engineering practices including Agile delivery, quality engineering, CI/CD, DevSecOps, platform engineering, and observability
• Guide customers on API-first design, microservices, event-driven architectures, cloud-native development, and application refactoring
• Translate business and technical requirements into solution architectures, technical specifications, and implementation approaches
• Develop current-state and future-state technology transformation roadmaps
• Provide technical recommendations influencing strategic decisions
• Support customer meetings, presentations, demonstrations, workshops, and executive briefings
• Create proposals, bids, solution presentations, proof-of-concepts, and demonstration environments
• Lead POCs and communicate recommendations
• Participate in RFP responses, contract renewals, pricing strategies, commercial proposals, contract terms, sales forecasting, and revenue planning
• Meet or exceed revenue and business development objectives
• Ensure proposed solutions are translated into executable plans and successfully deployed
• Participate in customer reviews and solution assessments
• Develop and maintain solution architectures, implementation plans, technical documentation, standards, and best practices
• Stay current on emerging technologies, industry trends, certifications, and competitive offerings

Solution Architect

• Assess facility and partner systems, interfaces, dependencies, and integration requirements to identify onboarding needs, risks, and readiness gaps
• Execute onboarding activities, including credentialing, mTLS enrollment, secure connectivity, and interface configuration
• Coordinate with facility teams, EHR vendors, engineers, testers, and integration partners to resolve connectivity, configuration, data-exchange, and deployment issues
• Support synthetic rehearsals, integration validation, parallel runs, cutover preparation, and production transition
• Develop repeatable onboarding procedures, technical runbooks, checklists, and implementation documentation for the Onboarding Toolkit and Implementation Guide
• Troubleshoot onboarding issues, document resolutions, and transfer knowledge to support secure and repeatable production onboarding
• Take on additional tasks and responsibilities as needed to support team objectives and ensure project success
• Work autonomously on complex onboarding efforts and potentially provide technical leadership to the work group

Senior Healthcare Interoperability Onboarding Engineer

• Deliver product demonstrations and technical deep-dives to prospects, customers, and partners
• Showcase how Iru addresses complex device management challenges
• Partner with Sales and Success teams during sales cycles and customer onboarding
• Develop and refine scripts, API examples, documentation, and training materials
• Serve as a second- and third-level escalation point for technical issues
• Work with Support to identify, investigate, and resolve complex technical cases
• Relay customer feedback, feature requests, and improvement ideas to Product and Engineering
• Help shape the product roadmap using customer trends and insights
• Refine internal processes and onboarding experiences
• Provide guidance on best practices and enhance technical resources
• Stay current on platform developments, MDM standards, and ecosystem integrations
• Handle inquiries involving networking, directory services, security, and SSO integrations

• Lead architecture strategy and technical governance for enterprise cloud modernization initiatives
• Define target-state architectures, migration roadmaps, and transition strategies for AWS-to-GCP transformation programs
• Establish enterprise cloud architecture standards, design principles, reference architectures, and reusable patterns
• Drive technology rationalization, platform modernization, and technical-debt reduction across data and analytics ecosystems
• Lead migration of data platforms, data products, analytics workloads, and AI solutions to GCP
• Define migration approaches, landing zones, modernization patterns, and workload transition frameworks
• Guide engineering teams on migration best practices, risk mitigation, and operational readiness
• Ensure migration of applications, data pipelines, warehouses, lakehouse platforms, and AI services while minimizing disruption
• Establish migration governance, review processes, and architecture quality gates
• Architect scalable and secure GCP data lake, lakehouse, analytics, and AI platforms
• Define standards for data integration, batch and streaming pipelines, API enablement, metadata, governance, and data quality
• Guide architecture decisions involving BigQuery, Vertex AI, Dataproc, Dataflow, Pub/Sub, and broader GCP services
• Support AI, machine learning, generative AI, and advanced analytics initiatives through platform design and governance
• Enable reusable AI-ready data products and shared platform capabilities
• Lead architecture reviews and design governance processes
• Validate solution designs for scalability, security, reliability, availability, performance, and maintainability
• Establish cloud security, compliance, privacy, and operational standards with cybersecurity teams
• Drive FinOps and cloud cost optimization strategies
• Partner with business, product, engineering, cloud platform, security, and operations teams
• Advise cloud transformation programs and executive stakeholders
• Mentor architects and engineering teams on GCP architecture, cloud-native design, and modernization
• Build organizational capability and long-term GCP architecture expertise

Senior Solution Architect, Data & AI

• Define, design, and oversee systems and applications architecture for current and future business applications
• Evaluate new and emerging technologies and development methodologies for faster, cost-effective, and reliable solutions
• Partner with infrastructure, application, and quality teams to ensure applications meet business requirements, are documented, and have ongoing support and maintenance processes
• Drive efficient applications and infrastructure design by aligning infrastructure roadmaps with application technology strategy, hardware vendor roadmaps, and service capabilities
• Identify and evaluate emerging technologies for strategic organizational fit
• Contribute to technology strategy through requirements gathering, collecting deployment plans, synthesizing business goals, and defining operating strategies
• Design, prototype, and validate AI and automation solutions
• Establish reusable architecture patterns, technical standards, and engineering practices for enterprise-scale adoption
• Build proof-of-concepts, prototypes, accelerators, and reference implementations
• Mentor development teams and provide technical leadership from concept through production deployment
• Manage a group or team of professional individual contributors and/or indirectly supervise support staff

Senior Solutions Architect – AI & Automation

• Own and drive the Microsoft 365 integration lifecycle for assigned acquisitions from assessment and planning through migration, cutover, validation, and post-implementation support
• Lead Microsoft 365 and Azure tenant assessments covering Exchange Online, OneDrive, SharePoint, Teams, identity, domains, licensing, applications, and technical dependencies
• Develop and manage integration plans, migration strategies, schedules, dependencies, risks, remediation activities, cutover plans, and success criteria
• Plan and execute Exchange Online tenant-to-tenant migrations using BitTitan MigrationWiz or similar tools
• Plan and execute OneDrive, SharePoint Online, Microsoft Teams, and applicable file-share migrations using ShareGate or similar tools
• Support Microsoft Entra ID and Azure tenant integration and develop PowerShell automation for assessments, data collection, migration preparation, validation, and reporting
• Lead migration testing, production cutovers, issue resolution, validation, and post-migration hypercare while minimizing business disruption
• Serve as the primary technical point of contact, coordinating stakeholders, managing risks and dependencies, communicating status and issues, and maintaining integration documentation
• Travel to domestic and international acquisition sites approximately 80% of the time, including overnight, weekend, and on-call coverage during go-live and hyper care periods
• Perform other duties as assigned

Senior Integration Engineer, Microsoft 365

• Own and drive the Microsoft 365 integration lifecycle for assigned acquisitions from assessment and planning through migration, cutover, validation, and post-implementation support
• Lead Microsoft 365 and Azure tenant assessments covering Exchange Online, OneDrive, SharePoint, Teams, identity, domains, licensing, applications, and technical dependencies
• Develop and manage integration plans, migration strategies, schedules, dependencies, risks, remediation activities, cutover plans, and success criteria
• Plan and execute Exchange Online tenant-to-tenant migrations using BitTitan MigrationWiz or similar tools, including mailbox migration, domain transition, mail flow, and post-migration validation
• Plan and execute OneDrive, SharePoint Online, Microsoft Teams, and applicable file-share migrations using ShareGate or similar tools
• Support Microsoft Entra ID and Azure tenant integration and develop PowerShell automation for assessments, data collection, migration preparation, validation, and reporting
• Lead migration testing, production cutovers, issue resolution, validation, and post-migration hypercare while minimizing business disruption
• Serve as the primary technical point of contact for assigned integrations, coordinating stakeholders, managing risks and dependencies, communicating status and issues, and maintaining required integration documentation
• Perform other duties as assigned

• Assist in implementation and delivery of assigned projects
• Design third-party risk management systems for enterprise clients
• Work with clients to discern detailed actionable requirements
• Assist with effort estimates and oversee project teams
• Administer client design workshops
• Translate client requirements into detailed Aravo configuration requirements
• Perform advanced Aravo solution configuration
• Answer project team design and configuration questions
• Perform advanced problem solving and troubleshooting
• Document design and configuration best practices
• Advise client configuration teams, provide best practices, educate, and troubleshoot issues
• Provide feedback on internal processes and future services configuration builds
• Update project leads on deliverable status versus schedule
• Identify out-of-scope functionality and raise scope-creep concerns
• Work independently and autonomously with limited oversight
• Develop effort estimates for future client work
• Use project templates and tools effectively

Solutions Engineer jobs in Florida

Integration Solutions Engineer – Clinical Data Exchange

Integration Engineer

Solution Architect

Senior Healthcare Interoperability Onboarding Engineer