AbbVie

Representative

• Execute AbbVie brand strategy and tactics in the field
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives
• Manage the assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs to maximize sales performance
• Create pre-call plans using SMART objectives and conduct post-call evaluations
• Handle objections, misunderstandings, and concerns and gain calls to action to close sales calls
• Serve customer needs and expectations and build trusted customer relationships
• Develop and execute call plans to achieve call metrics and optimize customer coverage and frequency
• Build knowledge of customer needs, territory market landscape, competitors, market segments, accounts, disease, products, clinical information, and sales practices
• Share market intelligence with in-field, brand, and sales management teams
• Differentiate AbbVie’s value proposition with healthcare providers
• Identify, develop, and maintain disease-state experts and speakers/advocates
• Collaborate with specialty physicians, pharmacists, nurses, in-field team members, sales management, marketing, training, customer excellence, and brand-plan stakeholders
• Operate within AbbVie’s business code of conduct, policies, and applicable laws and regulations

Specialty Representative, Dermatology

Engineer

• Design and implement federation identity and access management solutions aligned with business requirements
• Integrate federation technologies with enterprise and cloud systems, including Active Directory, HR systems, and cloud applications, using SAML 2.0, OIDC, and OAuth 2.0
• Develop and maintain custom authentication experiences using Okta APIs, SDKs, and widget-based login flows
• Configure and support MFA technologies including PingID, Okta Verify, Microsoft Authenticator, FIDO2, biometric, and OTP/push authentication
• Troubleshoot and resolve federation authentication and authorization issues
• Analyze logs and diagnose user provisioning challenges
• Monitor, optimize, and ensure the scalability and performance of federation infrastructure
• Provide technical guidance and support to administrators and end users
• Collaborate with cross-functional teams, vendors, and external partners
• Document federation configurations, processes, and procedures
• Stay current on industry trends and recommend improvements
• Support secure identity and authentication services for AbbVie’s global workforce of 80,000 users and customer identities

IAM Federation Services – Okta Engineer

Manager

• Educate healthcare professionals on patient support programs, access and reimbursement support tools, and services
• Educate on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with multiple Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities

Field Reimbursement Manager, Oncology

• Educate healthcare providers on patient support programs, access and reimbursement support tools and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate providers on resources addressing access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work as a field-based representative within a reasonable distance of the primary city

• Educate healthcare professionals on patient support programs, access and reimbursement support tools and services
• Educate on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based role within a reasonable distance from the primary city
• Travel approximately 75% of the time

Account Specialist

• Promote AbbVie products to meet or exceed sales goals in community/private practices, hospitals, and health systems
• Develop and maintain relationships with neurology, pain medicine, physical medicine and rehabilitation, primary care, pharmacy, urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery accounts
• Identify customer needs, including training, clinical, operational, and reimbursement needs, and address them using appropriate AbbVie resources
• Provide education and clinical/injection training for residents, fellows, and key hospital personnel
• Deliver anatomical and procedural information and training, including anatomical terminology, injection paradigms/postures, and anatomical and injection considerations
• Use AbbVie sales and data resources to improve productivity and product growth while implementing the U.S. Marketing Plan
• Collaborate with other Account Specialists to promote products for approved indications
• Execute individual, department, and group resident/fellow trainings within hospital and health-system accounts

Account Specialist, BT

Learning and Development

• Design, develop, and deliver compliant learning solutions for a field sales organization
• Represent Training & Development and Brand Strategy in training programs and solutions
• Build relationships and credibility with key stakeholders at various levels
• Apply performance coaching, strategy alignment, and training fundamentals to enhance participant learning
• Leverage existing Learning & Development platforms and content within Franchise/Brand training products
• Provide candid verbal and written feedback to training participants, including performance improvement plans
• Coach National Field Trainers across the organization
• Adapt coaching and training techniques to individual skill levels
• Develop Guest Trainers and Rotational Trainers through meaningful class roles and one-to-one coaching
• Integrate training activities into brand team business plans
• Lead cross-functional initiatives and special projects
• Serve as a product and disease-state expert and expert in customer and business skills
• Assist with onboarding, development, and mentorship of other National Field Trainers
• Execute with little guidance from senior leadership

Training Manager, Spasticity & Movement Disorders

• Educate healthcare professionals on patient support programs, access and reimbursement support tools and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Operate as a field-based representative within the assigned territory

• Educate healthcare providers on patient support programs, access and reimbursement support tools, and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate providers on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Travel approximately 50% of the time within the assigned territory

• Educate healthcare providers on patient support programs, access and reimbursement support tools and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based role within a reasonable distance from the primary city
• Travel 50% of the time

• Educate healthcare professionals on patient support programs, access and reimbursement support tools, and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based role with approximately 50% travel

• Educate healthcare providers on patient support programs, access and reimbursement support tools and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate providers on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders for key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based role within a reasonable distance from the primary city

• Educate healthcare professionals on patient support programs, access and reimbursement support tools, and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate on resources available to address access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Work in a field-based role within a reasonable distance of the primary city

• Educate healthcare professionals on patient support programs, access and reimbursement support tools, and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate providers on resources addressing access issues
• Provide local expertise on national and regional payer policies, payer issues, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Travel approximately 50% of the time
• Work in a field-based role while living within a reasonable distance of the primary city

• Educate healthcare providers on patient support programs, access and reimbursement support tools and services
• Educate providers on product-specific acquisition and access options, including specialty pharmacy networks, specialty distribution, and white-bagging support
• Educate providers on resources addressing access issues
• Provide local expertise on national and regional payer policies, coding changes, and appropriate claims submission processes
• Collaborate with Oncology internal stakeholders on key account management
• Report payer trends for approved products to Patient Services and MHC account management teams
• Establish and maintain relationships with appropriate providers within the territory
• Remain current on managed care, reimbursement, and policy activities
• Perform field-based work within a reasonable distance from the primary city