Abby Care

Analyst

• Build patient stratification and risk models for utilization risk, hospitalization/adverse event risk, and acuity tiers
• Own risk adjustment methodology and align it with payor and regulatory expectations
• Analyze medical and pharmacy claims data to identify utilization patterns, cost drivers, and gaps in care
• Lead cost-of-care and ROI analyses quantifying the value of family-led care
• Structure and analyze value-based care and risk-sharing arrangements
• Model shared savings, care management fees, and other VBC contract structures
• Develop and validate methodologies, assumptions, and results for Finance, payors, actuaries, and audits
• Design clinical studies with the Clinical team and research health outcomes
• Own clinical quality and outcomes measurement aligned with HEDIS, Stars, and state Medicaid quality measures
• Build evidence through case studies, white papers, peer-reviewed publications, and conference presentations
• Partner with Finance on payor contract negotiations
• Collaborate with Clinical, Health Plan, Engineering, and Product teams on shared metrics, data models, and dashboards
• Establish measurement frameworks for clinical interventions, care protocols, and product/operational experiments
• Set strategy and standards for measuring risk, cost, and outcomes
• Serve as the subject matter expert for clinical and health economics analytics

Staff Healthcare Analyst

Technical Recruiter

• Scale Abby Care’s technical teams across Engineering, Product, and Data
• Deliver an expedient, elevated, and transparent candidate experience
• Build and execute a multi-channel sourcing engine for top-tier technical candidates
• Design rigorous technical assessments and evaluation frameworks
• Advise leadership on headcount prioritization, equity dynamics, and closing tactics
• Champion Abby Care’s story through outbound campaigns, technical content, and community engagement
• Lead end-to-end offer strategies with Talent Acquisition and executive leadership
• Secure priority technical hires and cultivate a pipeline of highly vetted passive talent
• Establish interview-loop calibration with EPD leadership
• Optimize evaluation frameworks, pass-through rates, and interview throughput
• Advise on market equity and compensation
• Articulate the engineering roadmap through outbound storytelling

Associate

• Serve as the primary point of contact for caregivers via phone, text, and email
• Provide timely, empathetic, and professional responses to parent inquiries and concerns
• Handle inbound calls and follow-ups
• Coordinate and communicate parent requests, feedback, and updates with the internal care team
• Maintain accurate documentation of interactions and updates in internal systems
• Ensure caregivers receive clear information and support throughout their experience
• Manage multiple conversations and tasks simultaneously while maintaining a high level of service
• Guide and advocate for families navigating complex healthcare and training processes
• Uplift and empower caregivers with motivation, support, and reassurance

Family Care Associate

Product Manager

• Lead strategic design, iteration, and execution of AI-powered clinical products
• Build products for care plan personalization, clinical assessment automation, and proactive clinical interventions
• Own complex clinical product areas end-to-end, from problem discovery and PRDs through delivery, launch, and iteration
• Be accountable for clinical outcomes and care delivery quality
• Partner with clinicians, caregivers, and compliance teams to translate clinical workflows into scalable product experiences
• Collaborate with providers, payors, regulators, and internal clinical leaders to develop new care delivery models
• Develop systems where AI models evaluate care delivery against established clinical protocols
• Set a high standard for product clarity, judgment, and craft
• Mentor peers and drive cross-functional collaboration across engineering, clinical, operations, and EPD teams

Senior Product Manager, AI Clinical Care

Full-stack Engineer

• Drive product and platform development from concept to delivery
• Define project scope based on requirements
• Perform full-stack development
• Conduct user testing
• Manage launch cycles
• Partner with operations, clinical, compliance, product, and other cross-functional teams
• Articulate technical initiatives supporting Abby Care’s mission
• Develop technical expertise in product development, cloud infrastructure, machine learning, or data security
• Build greenfield systems using AI advancements
• Uphold healthcare industry standards
• Help shape product direction and roadmap
• Report to the VP, Head of Engineering

Senior Full-Stack Engineer

Security Analyst

• Lead end-to-end incident response, threat hunting, and root cause analysis across SIEM, EDR (SentinelOne), and cloud security tooling
• Develop and maintain incident response playbooks, runbooks, and tabletop exercises
• Own the vulnerability management lifecycle and partner with IT and Engineering to remediate scan, penetration test, and audit findings
• Maintain the risk register and conduct third-party/vendor risk assessments
• Communicate technical risks to business stakeholders
• Audit and enforce security controls across Okta, Google Workspace, JAMF, and SentinelOne
• Drive evidence collection and remediation for SOC 2, ISO 27001, HIPAA, and PCI DSS compliance audits
• Align policies with NIST CSF and CIS frameworks
• Automate detection, response, and reporting workflows via SOAR, scripting, and APIs
• Mentor team members and contribute to cross-functional security knowledge sharing
• Establish guardrails and acceptable-use policies for enterprise AI tools
• Mitigate shadow AI, data leakage, and third-party vendor risks with IT, Legal, and Compliance
• Assess and remediate AI/LLM-specific vulnerabilities, including prompt injection, model abuse, and data exposure
• Pilot and evaluate AI-powered security capabilities such as AI-assisted SIEM/EDR triage and anomaly detection

Senior Security Analyst

System Administrator

• Administer Okta lifecycle management, including SSO, SAML/OIDC/SCIM, MFA, and conditional access
• Enforce least-privilege access
• Manage RBAC policies and identity resources as code using Terraform and CI/CD pipelines
• Lead access certifications and remediation with Security for SOC 2 and ISO 27001 compliance
• Manage the macOS fleet via JAMF Pro, including zero-touch deployment, patch management, and security compliance
• Deploy and maintain SentinelOne agents
• Triage alerts, enforce ransomware protection, and handle threat remediation
• Administer Google Workspace, including user lifecycle, DLP, Vault, and security policies
• Integrate Google Workspace with core identity and endpoint tools
• Provide Tier 2/3 escalation support
• Drive IT automation through scripting and APIs
• Manage hardware and SaaS inventories
• Support Abby Care operations across multiple states and offshore teams
• Report directly to the Director of IT, Information & Security
• Shape the compliance foundation and tooling stack as the company scales