Addus HomeCare

Authorization & Eligibility Clerk – Hospice

Addus HomeCare
Posted 10/21/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing authorizations for private insurance patients in hospice care, with a strong focus on improving workflows and maintaining compliance with insurance guidelines. Proficient in utilizing advanced computer skills and software tools to enhance operational efficiency and customer service.

Highest-signal resume keywords
Hospice Commercial Authorization ExperienceHome Health & Hospice ExperienceHCHB ExperienceInsurance ExperienceAdvanced Computer Skills

About the role

Key responsibilities & impact
  • Track and request all authorizations for private insurance patients in Hospice
  • Communicate authorization dates and accurate authorization information to staff
  • Follow appropriate insurance guidelines for submittals
  • Follow up on authorizations not yet received
  • Modify processes to improve authorization workflows and provider relationships under the Billing Manager's supervision
  • Minimize denied authorizations
  • Schedule authorizations upon receipt
  • Enter staff schedules for private-pay clients weekly
  • Verify client insurance eligibility monthly
  • Report unauthorized visits monthly
  • Maintain punctuality, attendance, and adherence to the work schedule and dress code
  • Perform other related duties assigned by the Supervisor

Requirements

What you’ll need
  • Hospice Commercial authorization experience required
  • Home health & Hospice experience required
  • HCHB experience preferred
  • Insurance experience preferred, including running/reading eligibilities and requesting authorizations
  • Knowledge of medical terminology and/or general medical background
  • Ability to work with little supervision and make appropriate judgments
  • Excellent organizational and interpersonal skills
  • Dependable and tactful; ability to follow orders
  • Ability to manage multiple deadlines
  • Advanced computer skills
  • Excellent customer service skills
  • Proficient in Excel and Microsoft Word
  • Ability to work Monday through Friday, 9am–6pm CST, with an hour lunch
  • Availability for an on-call rotation for evenings and weekends

Benefits

Comp & perks
  • Medical, Dental and Vision Benefits
  • Continued Education
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Authorization ManagementInsurance Eligibility VerificationMedical Terminology KnowledgeExcel ProficiencyMicrosoft Word Proficiency
Soft Skills
Excellent Organizational SkillsInterpersonal SkillsDependabilityTactfulnessAbility to Manage Multiple Deadlines
Industry Keywords
Hospice CarePrivate InsuranceAuthorization WorkflowsClient Insurance EligibilityCustomer Service