Adobe

Program Manager

• Employ AI across project management, data analysis, quality control, governance, and solution design
• Design and improve planning processes for finance and workforce-planning use cases
• Gather and analyze requirements through solution delivery and adoption
• Perform complex data analysis to evaluate forecasting accuracy, automation efficiency, and improvement opportunities
• Test solutions for quality, accuracy, and alignment with business requirements
• Strengthen governance for data sources, definitions, calculations, assumptions, and model outputs
• Partner with customers to prioritize opportunities, drive enablement and adoption, and promote best practices
• Collaborate across FP&A, Finance Systems, HR, IT, and business teams to develop scalable interconnected solutions

Program Manager – Connected Planning, Analytics

General Counsel

• Advise Adobe product teams on global trade regulations, including sanctions, export controls, customs, and supply chain rules
• Provide day-to-day trade and anticorruption compliance guidance and track emerging regulatory trends
• Advise the restricted party screening function on controls, processes, procedures, and automation
• Provide strategic trade and anticorruption compliance advice for complex commercial agreements, including drafting and negotiating terms
• Maintain relationships across the business to identify and address trade and antibribery/anticorruption compliance risks
• Support trade and anticorruption compliance activities related to merger-and-acquisition due diligence and business integration
• Provide trade compliance training to cross-functional teams
• Handle regulatory inquiries and filings with U.S. and other agencies
• Advise on other compliance matters
• Report to Adobe's Director of Trade Compliance within the Ethics and Compliance Office

Trade and Compliance Legal Counsel

Support Engineer

• Understand customer workflows and position Adobe Acrobat solutions to maximize value and adoption
• Identify upselling opportunities, plan optimizations, upgrades, and product recommendations
• Communicate product benefits to influence buying decisions and customer retention
• Guide customers through Acrobat workflows, best practices, and feature enhancements
• Resolve technical and non-technical customer issues across voice and chat
• Troubleshoot Windows and Mac systems supporting Acrobat products
• Report product issues, gaps, and customer pain points to product teams
• Document customer interactions accurately
• Follow through on cases and ensure timely resolution
• Interpret customer sentiment and turn challenging interactions into positive outcomes
• Educate customers on workflows, integrations, and value-driven use cases
• Build trust and rapport with global customers
• Analyze customer insights, usage metrics, and case patterns
• Report recurring call drivers, emerging trends, and critical issues
• Provide feedback supporting product enhancements, feature development, and business strategy

Technical Support Engineer

Consultant

• Lead and implement marketing automation and customer journey solutions across B2C customers
• Deliver Adobe Customer Journeys technology, specifically Adobe Journey Optimizer, within the Adobe Experience Cloud stack
• Drive marketing personalization, experimentation, and optimization strategies
• Partner with Product and Engineering by providing platform feedback and advocating for customer needs
• Guide clients through standard methodologies and provide prescriptive recommendations
• Translate business requirements into scalable technical solutions across strategy, design, data, and platform execution
• Partner with project and engagement leadership on executive readouts, issue management, and risk mitigation
• Create delivery frameworks, accelerators, and repeatable processes
• Apply Adobe AI technologies to improve customer experiences
• Translate customer needs into technical solutions balancing architecture standards, total cost of ownership, and feasibility
• Collaborate with sales and internal teams to grow accounts and address customer needs
• Mentor team members and provide technical leadership
• Produce unit-tested deliverables and participate in peer testing, including developing test plans, test cases, and test scripts

Senior Technical Consultant – Customer Journeys

• Lead technical discovery, solution design, implementation, validation, and launch support for Analytics and AEP applications, including CJA, RTCDP, and Edge Data Collection
• Design and deliver integrated solutions spanning data collection, customer profiles, analytics, activation, identity, APIs, and data integrations
• Lead technical discussions with multifunctional teams and customer collaborators
• Translate business requirements into scalable technical solutions
• Lead technical validation, issue resolution, and optimization across browser, API, mobile, and AEP data pipelines
• Deliver customer-facing documentation, presentations, enablement materials, and technical specifications
• Support pre-sales handoffs and early technical solutioning
• Mentor teams and contribute thought leadership and reusable assets
• Manage technical scope, risks, delivery quality, and customer communications

Senior Technical Consultant – Data & Insights

Content Marketing Manager

• Deliver high-quality consulting services as a lead Product Owner for enterprise projects and lead ambassador in client relationships
• Deliver services using AEM, EDS, and ACCS platforms and best implementation practices, with expertise in Content and Web Experience
• Partner with pre-sales on SOW review and sales-to-delivery handoff
• Facilitate business value and organizational readiness workshops to define objectives, KPIs, and adoption plans
• Guide customers in shaping operating models and governance for sustaining the platform
• Keep business and technical stakeholders aligned throughout delivery and resolve adoption risks
• Analyze complex project issues, identify solution options, and facilitate client review of recommended solutions
• Mentor team members and distribute knowledge and standard methodologies
• Own readiness and outcome checkpoints and help ensure training and governance are in place before go-live

Senior Business Consultant – Content & Commerce

Data Engineer

• Lead development of advanced, secure data solutions for Adobe digital marketing platforms
• Develop data strategy, architecture, SQL, and governance for customer solutions, including profiles, segmentation, journeys, and campaigns
• Build data solutions across Adobe products and cloud platforms aligned with enterprise data strategy
• Facilitate customer data discovery by evaluating systems, business processes, data movement, granularity, relationships, and formats
• Unify disparate sales, CRM, analytics, and other data sources for digital marketing use cases
• Lead conceptual, logical, and physical data modeling for multi-solution delivery
• Establish frameworks for data quality, standards, master data management, data services, governance, modeling, security, privacy, and regulatory compliance
• Create architectural blueprints, ERDs, data flow diagrams, source-to-target mappings, data dictionaries, metadata catalogs, governance frameworks, guardrails, and security protocols
• Collaborate with customers, cross-disciplinary groups, and Adobe professionals to identify needs and resolve technical obstacles
• Develop strategies for scaling data volumes, tools, and integrations
• Mentor customers and consultants on data architecture
• Prepare Adobe Experience Platform data lake and real-time customer profiles for data ingestion and activation
• Use REST APIs, Postman, and basic scripting to automate implementation and setup
• Develop data ingestion solutions for streaming and batch processing within AEP
• Collaborate with data engineers on ETL/ELT pipelines for data collection and extraction
• Improve query performance through model tuning and adherence to product guardrails

Senior Data Architect

Security Operations

• Provide end-to-end leadership and governance for ISOC performance, service delivery, procedures, service levels, escalation protocols, quality, and risk controls
• Guide the evolution of ISOC as a scalable, intelligence-driven regional hub supporting India and JAPAC
• Ensure effective 24x7 monitoring, triage, notification, escalation, incident documentation, and employee assistance support
• Lead operational readiness and phased expansion of ISOC support for JAPAC
• Coordinate Incident Management Team preparedness, tabletop exercises, simulations, training, incident coordination, and lessons-learned reviews
• Support After-Action Reviews and track corrective and preventive actions to closure
• Coordinate GSS India Business Continuity Planning requirements and partner on Business Impact Analyses, continuity plans, recovery priorities, testing, and assurance activities
• Maintain current, controlled, and audit-ready documentation with remediation tracking
• Partner with security, technology, safety, site operations, and cross-functional teams during incidents, exercises, recovery activities, and readiness reviews
• Prepare executive briefings, dashboards, decision papers, and incident or resilience updates
• Maintain SOPs, playbooks, control documentation, action trackers, and governance rhythms
• Support budget planning, supplier governance, workforce planning, audit actions, and capability development

Senior Manager, Integrated Security Operations

Product Manager

• Lead key product strategy workstreams for the Creative Pro audience across Lightroom desktop, mobile, and web
• Identify high-value opportunities across professional workflows including ingest, culling, editing, retouching, masking, batch editing, collaboration, client review, delivery, and archive
• Translate photographers’ jobs to be done into product principles, requirements, priorities, and success measures
• Define how Lightroom can provide greater benefits to working photographers
• Represent professional photographers across genres inside Adobe
• Build relationships with professional photographers, educators, creators, camera partners, and industry experts
• Bring hands-on photography fluency into product reviews, prototypes, roadmap discussions, launch planning, and executive conversations
• Partner with advanced technology, design, and engineering teams to shape new capabilities into reliable photographer experiences
• Define how AI, agents, and automation should appear in Lightroom to save time, improve quality, reduce repetitive work, and expand creative possibility
• Balance innovation with quality, performance, reliability, transparency, and user control
• Drive clarity and alignment across cross-functional teams, strategic forums, planning cycles, and executive discussions
• Stay close to the tools, services, communities, and workflows professional photographers use
• Develop a point of view on Lightroom’s strategic leadership, partnerships, and customer expectations
• Connect customer insight, product quality, adoption, retention, monetization, and competitive differentiation into product recommendations

Director of Product Management – Adobe Lightroom

• Match customer workflows to the right Adobe Photo & Imaging solutions to drive value and adoption
• Recognize sales opportunities by assessing customer requirements and usage behavior
• Communicate product benefits to support buying decisions and long-term retention
• Guide customers through photo editing and imaging workflows, guidelines, and new features
• Resolve technical and non-technical customer issues across voice and chat
• Diagnose issues on Windows and Mac platforms for Photo & Imaging products
• Share top issues, product gaps, and customer difficulties with product teams
• Document all interactions accurately to maintain complete customer history
• Follow through on cases and ensure timely resolution
• Turn challenging interactions into positive outcomes by reading customer sentiment
• Educate customers on workflows, integrations, and high-value use cases
• Build trust with global customers through consistent, proactive communication
• Analyze customer insights, usage metrics, and case patterns
• Report recurring issues, emerging trends, and critical customer concerns to internal teams
• Provide feedback informing product improvements, feature development, and business strategy

Senior Technical Support Engineer

Technical Account Manager

• Deliver consistent technical excellence through early engagement and ongoing solution health monitoring
• Lead capability roadmap and discovery sessions to uncover engagements that increase adoption and product use
• Identify technical risks from customer use cases and proactively flag potential challenges
• Increase product adoption through measurable customer engagements
• Maintain regular communication with internal and external teams while representing customer needs
• Engage Director- and VP-level executives to translate business needs into technical and operational plans
• Manage technical challenges and ensure customer tickets and issues are addressed and resolved urgently
• Collaborate hands-on with cross-functional Adobe teams to provide proactive support and technical strategy
• Help customers participate in the Ultimate Success program and customer alpha/beta programs
• Provide detailed reviews of service disruptions, metrics, and prelaunch planning, presenting insights to customer leadership
• Serve as the first point of contact for critical technical concerns and coordinate resolutions with Adobe services, sales, product, and engineering teams
• Assess and document customers’ technical environments to identify improvements and optimization opportunities
• Recommend how new and existing features fit within customer environments using industry and Adobe standards
• Participate in customer-requested meetings, strategic reviews, and quarterly business reviews, both on-site and remote
• Participate in project-based architectural and design discussions
• Continue developing technical and interpersonal skills and mentor team members as needed

Enterprise Technical Account Manager

Architect

• Set long-term architectural and technology direction aligned with Adobe’s product, technical, and business strategy
• Assess architectural feasibility of strategic objectives, including dependencies, risks, tradeoffs, investment needs, and execution paths
• Lead architecture of large-scale systems supporting content search, discovery, delivery, licensing, generative AI, agentic workflows, and customer experiences
• Shape integration of AI-native and agentic capabilities into production workflows
• Establish architectural patterns and standards for APIs, microservices, frontend architecture, event-driven systems, data platforms, and cross-product integrations
• Identify systemic technical risks and architectural gaps and establish practical mitigation plans with leaders
• Communicate Stock’s architectural direction, decisions, risks, and investment needs to senior executives and key participants
• Mentor architects and technical leads in systems thinking, technical judgment, and communication

Principal Architect

Financial Planning and Analysis

• Drive topline strategic financial planning with a long-term and product-focused lens for Adobe's C&CP Web & Mobile products
• Partner with Product Marketing, Product Management, and GTM on data-driven analysis of strategic business initiatives
• Build and scale agentic workflows and automation pipelines across recurring financial processes
• Own financial reporting on key business metrics and improve run-the-business reporting infrastructure
• Deliver executive-ready narratives on business trends, risks, and opportunities

Strategic Finance Lead

Full-stack Engineer

• Build the mobile-first creator app and micro-studio front end and the back-end services and APIs
• Develop and manage multi-agent pipelines and prediction serving
• Implement cost-efficient inference, caching, graceful degradation, and production evaluation instrumentation
• Transform model outputs into responsive, low-latency creator workflows
• Support deployment of trainable model components alongside base model APIs on Colligo
• Build integrations with YouTube, Instagram, TikTok, Adobe creative tools and services, Semrush, and internal Adobe services
• Build data pipelines for audience intelligence, insights, prediction engines, and outcome feedback
• Own architecture decisions, including frameworks, data models, and deployment pipelines
• Contribute to monitoring, observability, and evaluation frameworks
• Collaborate with the Research Lead and Product & UX Lead as a peer collaborator

Founding Full Stack Engineer, Creator Services

Operations

• Lead end-to-end Talent Coordination operations across onboarding, training, workload management, offer enablement, and interview scheduling
• Own SLA and performance governance, identify risks, diagnose root causes, and drive resolution
• Lead complex issue resolution and escalations
• Drive operational health and continuous improvement through weekly performance reviews and root-cause analyses
• Drive operational excellence across interview scheduling, offer operations, onboarding readiness, and referrals
• Own India Talent Acquisition systems governance for Workday Recruiting, ServiceNow, Phenom CRM, and HackerRank
• Lead process and systems training for Recruiters and Talent Coordinators
• Drive TA technology enhancements, requirements validation, UAT, change readiness, and rollout support
• Maintain SOPs, documentation, change requests, and audit trails
• Develop scalable, automation-led improvements
• Own TA procurement operations, including PR/PO management, renewals, invoice tracking, SLA governance, and ROI monitoring
• Lead vendor governance and performance management
• Coordinate with Procurement, Legal, Finance, and Vendor Management
• Serve as TA audit and compliance point of contact for SOX, statutory, equity, offer-governance, and data-privacy reviews
• Partner with Talent Partners, COEs, and TA leadership on process updates, training, and audit preparation
• Lead adoption of new operating models and workflow changes
• Represent India TA Operations in global policy and system calibration sessions
• Mentor Talent Coordinators and junior operations staff