Bilingual jobs in United States
Explore 278 matching jobs.
Bilingual Teleservices Consultant
Arizona Financial Credit Union
Posted: 10/20/2026Bilingual Health Coordinator, RN – CDC
Maximus
Posted: 10/20/2026Bilingual Spanish Resolution Specialist
Alignment Health
Posted: 10/19/2026Bilingual Care Manager, Telephonic Nurse
Humana
Posted: 10/19/2026Bilingual Medical Receptionist
Carenet Health
Posted: 10/19/2026MPS Market Manager – Bilingual Hindi
U.S. Bank
Posted: 10/17/2026MPS Market Manager – Bilingual Arabic Required
U.S. Bank
Posted: 10/17/2026MPS Market Manager – Bilingual Korean
U.S. Bank
Posted: 10/17/2026Bilingual Virtual Customer Representative
Consumer Cellular, Inc.
Posted: 10/17/2026Bilingual Client Experience Associate
AnywhereWorks
Posted: 10/17/2026Bilingual Safety Specialist II
Kokosing
Posted: 10/16/2026Personal Banker – Bilingual Spanish
Wells Fargo
Posted: 10/16/2026RN Case Manager – Transition of Care, Bilingual Spanish
Alignment Health
Posted: 10/16/2026Bilingual Care Coordinator – Full-Time
TimeDoc Health
Posted: 10/16/2026Smart Desk Agent – Bilingual, English/Spanish
Smartaira
Posted: 10/16/2026Medical Virtual Receptionist, Spanish-Bilingual
Winning Assistants LLC
Posted: 10/16/2026MPS Market Manager, Bilingual Korean
U.S. Bank
Posted: 10/16/2026MPS Market Manager, Bilingual Korean
U.S. Bank
Posted: 10/16/2026MPS Market Manager – Bilingual Korean
U.S. Bank
Posted: 10/16/2026MPS Market Manager, Bilingual Korean
U.S. Bank
Posted: 10/16/2026
Bilingual Teleservices Consultant
Arizona Financial Credit UnionCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service within a financial institution, effectively communicating with members and addressing their needs while utilizing various banking systems. Capable of multitasking and maintaining efficiency in a call center environment.
Highest-signal resume keywords
Customer Service ExperienceFinancial Institution KnowledgeNCR Online BankingTechnical Support SkillsEffective Communication
About the role
Key responsibilities & impact- Deliver services and expertise to business and consumer members by phone
- Focus on growing business and empowering members toward self-service options
- Handle ACD queues including 100 Club, Card Inquiry, General Inquiries, Password Resets, Technical Support, Technical Support Internal, Business Services, and Spanish, if applicable
- Maximize member contacts by creating or expanding mutually beneficial relationships
- Offer products or services that address members' current financial needs
- Maintain current organizational knowledge of products, services, and technical capacities
- Use specialty systems including NCR online banking/mobile banking admin console, CST bill pay, Visa DPS, Zelle, PowerOns, and Temenos
- Communicate process improvement opportunities and ways to increase call-center efficiency
- Follow organizational security procedures and training while providing remote services
- Support relationship banking service strategy through brand-consistent behaviors and referrable experiences
- Solve problems and remain calm during stressful interactions
- Complete notes and processes while conversing with members
- Multitask and achieve schedule adherence according to the published schedule
- Perform other job-related duties as assigned
Requirements
What you’ll need- High School diploma or general education degree (GED)
- One (1) year experience in a financial institution, call center or any related customer service field
- Knowledge of computers and software applications in Windows, Excel, and Word
- Ability to type 45 words per minute
- Ability to perform 10-key accurately
- Ability to read, write, speak, and use proper grammar in English
- Ability to read, interpret and analyze written instructions, correspondence, and procedure manuals
- Ability to speak effectively to members regarding sensitive inquiries or complaints
- Ability to present information to groups
- Ability to apply commonsense understanding when dealing with problems involving variables in standardized situations
- Ability to professionally communicate while presenting information to members and/or department staff
- Ability to communicate verbally both in person and on the telephone
- Ability to calculate rates, ratios, and percentages
- Process teller transactions and teller related functions
- Must be able to travel independently to department and branch locations
- Required licenses, training, and certifications: None
- Employees who work from home must have business operational internet and a dedicated workspace
Benefits
Comp & perks- Hybrid work environment
- Remote-work capability with dedicated workspace
- Business operational internet for employees working from home
- Reasonable accommodations for individuals with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Typing 45 Words Per Minute10-Key AccuracyWindows ProficiencyExcel ProficiencyWord ProficiencyCalculating RatesProcessing Teller TransactionsAnalyzing Written InstructionsProblem-SolvingMultitasking
Soft Skills
Calm Under PressureProfessional CommunicationPresentation SkillsRelationship BuildingProcess Improvement Communication
Tools & Technologies
NCR Online Banking/Mobile Banking Admin ConsoleCST Bill PayVisa DPSZellePowerOnsTemenos
Industry Keywords
Call CenterMember ServicesSelf-Service OptionsFinancial NeedsOrganizational Security Procedures