Beacon Biosignals

Implementation Specialist

• Own end-to-end clinical and operational implementation execution for assigned customers, including kickoff, project planning, milestone tracking, risk identification, stabilization, and transition to steady-state support
• Provide virtual and on-site clinical support from pre-planning and education through go-live and post-launch troubleshooting
• Build implementation plans covering clinical workflow design, staffing models, order and result routing, patient communication, and administrative processes
• Coordinate resources across Customer Success, Clinical, Technical Services, Support, and Product
• Deliver tailored demos, clinical education, and training to physicians, advanced practice providers, sleep technologists, medical assistants, schedulers, and administrative staff
• Maintain reusable training materials, quick-reference guides, and competency checklists
• Track utilization, ordering patterns, turnaround, and workflow adherence; deliver refresher training as needed
• Diagnose root causes of low or inconsistent usage and drive corrective action
• Partner with clinical and operational leaders to redesign workflows and embed Beacon solutions in daily practice
• Serve as the clinical operational point of contact through pre-sale, implementation, and early adoption
• Act as the clinical subject matter expert on sleep testing workflows and home sleep apnea testing
• Exercise independent judgment on implementation methods, sequencing, adoption measurement, and account stabilization
• Partner with Regional Sales Managers on handoffs, QBRs, renewals, and expansion discussions
• Provide Product with structured implementation feedback and support go-to-market readiness
• Mentor and coach peers and newer specialists; build templates and playbooks
• Plan multi-quarter priorities for the clinical implementation function and represent it in cross-team planning
• Initiate improvement projects addressing process, tooling, or enablement gaps
• Adhere to regulatory, compliance, quality, privacy, HIPAA, and SaMD standards; support audits and documentation

Senior Clinical Implementation Manager – East

• Own the clinical and operational implementation of Beacon's diagnostic solutions for assigned customers from contract pre-signature through sustained daily use
• Deliver demos, build implementation plans, run clinical education and training, support go-lives, and coach accounts through post-launch adoption
• Own end-to-end implementation execution, including kickoff, project planning, milestone tracking, risk identification, stabilization, and transition to steady-state support
• Provide virtual and on-site clinical support throughout implementation
• Design implementation plans covering clinical workflows, staffing, order and result routing, patient communication, and administrative processes
• Coordinate resources across Customer Success, Clinical, Technical Services, Support, and Product
• Deliver audience-specific training and demos and maintain reusable training materials, guides, and competency checklists
• Track adoption outcomes, utilization, ordering patterns, turnaround, and workflow adherence; deliver refresher training as needed
• Diagnose causes of low or inconsistent usage and drive corrective action
• Partner with clinical and operational leaders to redesign workflows and connect usage data to customer goals
• Serve as the clinical operational point of contact through pre-sale, implementation, and early adoption
• Act as the clinical subject matter expert on sleep testing workflows and home sleep apnea testing
• Partner with Regional Sales Managers on handoffs, QBRs, renewal or expansion discussions, and adoption risk identification
• Provide Product with implementation feedback, identify friction points, propose scalable solutions, and support go-to-market readiness
• Mentor and coach peers and newer specialists and build team templates and playbooks
• Plan multi-quarter priorities for the clinical implementation function and represent it in cross-team planning
• Initiate improvement projects addressing process, tooling, or enablement gaps
• Adhere to regulatory, compliance, quality, and privacy standards for medical devices and SaMD, including HIPAA; support audits and documentation

Senior Clinical Implementation Manager

Clinical Operations

• Ensure successful operational delivery of Beacon’s clinical studies from startup through close-out
• Collaborate with project teams on study startup activities, including communication planning, logistics, study documentation, and data configuration
• Oversee study startup planning, site onboarding and training, and ongoing operational oversight
• Act as the primary point of contact for clinical sites
• Provide training to research sites on Beacon’s devices and study protocols
• Monitor project progress and adherence to timelines, protocols, and quality standards
• Maintain compliance with GCP, ICH guidelines, and regulatory standards
• Coach peers on GCP requirements, documentation discipline, versioning, and complaint management
• Address operational issues and escalate through tools such as Zendesk and Asana
• Provide feedback from research sites to improve devices and workflows
• Work with sponsors, project teams, and clinical sites to identify risks and maintain stakeholder alignment

Clinical Study Operations Manager

• Support onboarding and ramp-up for the Clinical Study Operations team
• Translate strategic priorities into a roadmap for the area, including initiative sequencing, process investment, and team growth
• Oversee ClinOps execution across feasibility, site start-up, enrollment, monitoring, and close-out
• Escalate risks and blockers to leadership with clear tradeoffs and options
• Own ClinOps KPIs and goals, track progress in Asana, and report to leadership and cross-functional partners
• Make issue-classification and escalation decisions, including complaint versus technical-issue calls and device reconciliation/invoicing decisions
• Lead domain-level ClinOps initiatives such as process standardization, tooling rollouts, and dashboard/reporting improvements
• Maintain and improve ClinOps SOPs, work instructions, and CTMS practices
• Represent ClinOps in BD conversations, feasibility discussions, and Investigator Meetings
• Manage working relationships with sponsors and CRO intermediaries; represent Beacon directly when escalated decisions require alignment or sign-off
• Partner with Product, Engineering, Life Science, Data Science, and BD to keep trials on track and compliant

Manager, Clinical Study Operations

Customer Support

• Provide professional, empathetic, and effective phone support to patients, customers, and other stakeholders
• Provide equipment coverage, troubleshooting, and patient assistance before and after overnight studies
• Answer questions about services, scheduling, testing, and next steps
• Document patient and customer interactions, actions taken, and follow-up needs
• Make and monitor manual outbound calls
• Monitor and complete test scheduling and return calls
• Schedule and coordinate patient testing and accurately document appointments and study information
• Complete assigned daily tasks within established timeframes
• Maintain accurate records in accordance with company procedures and HIPAA requirements
• Protect the confidentiality and integrity of Protected Health Information (PHI)
• Identify and escalate issues appropriately
• Work cross-functionally across DX teams to resolve issues and support operational goals
• Communicate patient and customer information accurately and promptly to internal teams
• Own assigned work and follow through on commitments
• Adapt to changing priorities and contribute to process improvements
• Support team coverage and assist teammates as needed
• Follow established workflows, policies, procedures, and quality standards
• Maintain a positive, collaborative, and patient-focused approach

Sleep Study Support Specialist

Technical Product Manager

• Drive definition and execution of next-generation medical devices meeting user needs, clinical requirements, business objectives, and regulatory expectations.
• Own product requirements, user needs, intended use, product roadmaps, usability activities, and design control deliverables.
• Translate customer and clinical insights into product requirements and development priorities.
• Lead cross-functional product planning from concept through commercialization.
• Coordinate product development activities and facilitate technical tradeoff discussions.
• Partner with systems, hardware, firmware, software, algorithm, manufacturing, quality, clinical, regulatory, business development, operations, and external teams.
• Drive product development through concept, feasibility, verification, validation, manufacturing transfer, and sustaining engineering.
• Coordinate usability studies, customer evaluations, clinical feedback, and product validation efforts.
• Support design control activities, requirements traceability, risk management, design reviews, and regulatory documentation.
• Drive Agile product development practices across multiple initiatives and product portfolios.
• Collaborate with suppliers, contract manufacturers, and external partners on product development, manufacturing readiness, and launches.
• Communicate product status, decisions, risks, and roadmap updates to stakeholders and leadership.

Senior Technical Product Manager

• Collaborate with project teams to support study startup activities
• Act as the primary point of contact for clinical sites
• Provide training to research sites on Beacon’s devices and study protocols
• Monitor project progress and adherence to timelines, protocols, and quality standards
• Maintain compliance with GCP, ICH guidelines, and regulatory standards
• Address operational issues and escalate through tools such as Zendesk and Asana
• Provide actionable feedback from research sites to improve devices and workflows

Clinical Study Operations Associate

Marketing

• Maintain clean, actionable data across diagnostics marketing and sales systems in partnership with RevOps
• Implement tagging structures and workflows
• Manage the marketing attribution model across touchpoints
• Execute CRM activities including email campaigns, workflows, lead tracking, and list management
• Maintain and update Diagnostic-specific website pages using Framer CMS
• Build and manage an editorial calendar and grow LinkedIn presence
• Track awareness days, research milestones, and cultural moments for timely content
• Manage digital campaigns, including copy generation, design, UTM tracking, vendor management, and ROI analysis
• Collaborate with designers on visuals, animations, and data storytelling
• Develop and maintain sales enablement materials for sleep physicians, neurologists, and PCPs
• Coordinate cross-functional projects, manage Asana boards, and facilitate internal marketing communications
• Build and manage ideal customer profiles with targeted messaging and value propositions
• Own the conference calendar from opportunity identification through post-event ROI analysis
• Coordinate event logistics, materials, vendors, budgets, outreach, and follow-up campaigns
• Manage scientific content submission deadlines and event-related social amplification
• Identify award opportunities and manage submissions
• Scout podcast and speaking opportunities for subject matter experts

Marketing Manager, Diagnostics

Controller

• Oversee all accounting and payroll activities, including the month-end close process
• Support invoicing and accounts payable activities
• Serve as the in-house expert and point person on revenue recognition and operations
• Develop, monitor, and maintain accounting policies, procedures, and internal controls for GAAP, internal policies, external audits, and regulations
• Support financial performance monitoring and execution against forecasts
• Support preparation of internal and external financial statements
• Produce KPI reporting, identify root-cause trends, and prepare variance insights for key meetings
• Work with People Operations and leadership on headcount planning and projections
• Review quarterly and annual payroll tax returns
• Ensure federal, state, and local payroll taxes are accurately calculated, remitted, and recorded
• Create and maintain travel and business-expense policies and procedures
• Review and approve all expenses
• Streamline accounting systems and processes for greater efficiency and accuracy
• Report directly to the CEO

Corporate Controller

Engineer

• Participate in and lead the entire biosignal-based algorithm development lifecycle for medical devices, including specifications and requirements gathering, data curation and labeling, development, failure analysis, production, maintenance, and documentation
• Select, implement, and develop appropriate methods for each problem, including determining when deep learning or other methods are most effective
• Enhance internal deep learning and machine learning tools to improve team efficiency, introduce model architectures and algorithmic techniques, and refine code for reusability and rapid experimentation
• Improve best practices for user-friendly, well-documented, thoroughly tested algorithm implementations, including unit tests, comprehensive documentation, CI, and non-regression testing
• Present results to key stakeholders and assist with algorithm use for client engagement
• Support client-facing projects and shape the impact of Beacon algorithms for customers across deployed and future algorithms

Senior Algorithm Engineer

• Drive the definition and execution of next-generation medical devices
• Own product requirements, user needs, intended use, product roadmaps, usability activities, and design control deliverables
• Translate customer and clinical insights into product requirements and development priorities
• Lead cross-functional product planning from concept through commercialization
• Coordinate product development activities and facilitate technical tradeoff discussions
• Partner with Systems, Hardware, Firmware, Software, Algorithms, Clinical, Quality, Regulatory, Business Development, Operations, and Manufacturing teams
• Drive product development through concept, feasibility, verification, validation, manufacturing transfer, and sustaining engineering
• Coordinate usability studies, customer evaluations, clinical feedback, and product validation efforts
• Support design control activities, requirements traceability, risk management, design reviews, and regulatory documentation
• Drive Agile product development practices across multiple initiatives and product portfolios
• Collaborate with suppliers, contract manufacturers, and external partners
• Communicate product status, decisions, risks, and roadmap updates to stakeholders and leadership

Director

• Manage 6-10 engineers and eventually managers on Beacon's Analytics Systems Team
• Coach team members and guide their professional growth
• Develop understanding of team activity and products to improve internal processes and integration with Beacon
• Steward engineering practices and maintain standards for engineering quality, productivity, and accountability
• Scope and prioritize tactical work in alignment with strategic initiatives and other teams
• Maintain an outcome-oriented, current, and aligned development roadmap
• Communicate roadmap and priorities to internal stakeholders
• Own project management for team initiatives, including scope, timelines, and expectations
• Drive product direction and discovery for the Analytics Systems Team
• Establish processes and cross-functional connections to build product intuition
• Own prioritization decisions for high-impact customer and business problems
• Develop and execute a strategic vision for Analytics Systems supporting Life Science projects, diagnostic workflows, and biomarker discovery using real-world data
• Report directly to Beacon's VP of Analytics and Machine Learning

Director, Analytics Systems

Full-stack Engineer

• Lead design and architecture for complex projects and systems within the Datastore
• Weigh implementation trade-offs using engineering principles and data
• Partner with product managers, scientific and clinical stakeholders, development teams, and support teams
• Translate requirements into integrations, services, and solutions for scaling Beacon's data platform
• Contribute to broader product and technical decisions
• Debug and profile ambiguous problems across system boundaries
• Improve code structure, test coverage, and tooling
• Implement features with high standards for data integrity, design soundness, and maintainability
• Draft RFCs and lead complex feature discovery and technical design phases
• Plan individual and team work while balancing speed, generalizability, and technical debt
• Teach and mentor engineers and provide actionable feedback
• Act as a technical lead or coordination point for engineering practices
• Improve Datastore operational robustness and ease of use through documentation, tools, and dashboards

Staff Software Engineer, PostgreSQL

• Partner with product managers, scientific and clinical stakeholders, internal stakeholders, and development and support teams to translate requirements into integrations, services, and solutions for scaling Beacon's data platform
• Implement features with attention to data integrity, design soundness, and maintainability
• Draft RFCs to lead complex feature discovery and technical design phases
• Ensure correctness when data moves between systems, including completeness, idempotency, and predictable behavior under partial failure
• Improve operational robustness and ease of use of the Datastore and its services through documentation, tools, and dashboards
• Design and scale backend systems using PostgreSQL data models, Kafka-driven event pipelines, and a GraphQL API
• Lead the design and integration of new services and components for data and event processing
• Own pipelines that deliver dataset snapshots into the warehouse
• Collaborate with platform and application teams to implement APIs supporting clinical study and digital health workflows

Senior Software Engineer

Data Engineer

• Lead design and architecture for complex projects and systems within the Datastore
• Translate product, scientific, clinical, development, and support requirements into integrations, services, and scalable data-platform solutions
• Make broader product and technical decisions for Beacon's data platform
• Debug and profile ambiguous problems across system boundaries and improve code structure, test coverage, and tooling
• Implement features with high standards for data integrity, design soundness, and maintainability
• Draft RFCs and lead complex feature discovery and technical design phases
• Plan individual and team work, balancing speed, generalizability, and technical debt
• Teach and mentor engineers, provide actionable feedback, and potentially serve as project tech lead
• Improve Datastore operational robustness and usability through documentation, tools, and dashboards
• Own pipelines delivering dataset snapshots into the data warehouse
• Collaborate across platform, application, scientific, and clinical teams to implement APIs and support clinical-study and digital-health workflows
• Design and scale PostgreSQL data models, Kafka-driven event pipelines, and GraphQL APIs

Senior Clinical Implementation Manager – East

Senior Clinical Implementation Manager

Clinical Study Operations Manager

Manager, Clinical Study Operations

Sleep Study Support Specialist

Senior Technical Product Manager

Clinical Study Operations Associate

Marketing Manager, Diagnostics

Corporate Controller

Senior Algorithm Engineer

Senior Technical Product Manager

Director, Analytics Systems

Staff Software Engineer, PostgreSQL

Senior Software Engineer

Staff Software Engineer, Data Platform