Broadridge

Product Analyst

• Analyze, research, develop, and monitor new and existing products and services
• Conduct comprehensive market research and strategic analysis
• Provide market intelligence on industry issues shaping current and future business strategies and initiatives
• Gather technical specifications for product development
• Apply theoretical knowledge to achieve goals through independent work
• Provide guidance to less experienced colleagues
• May lead small projects with manageable risks and resource requirements
• Improve products or services using best practices and knowledge of internal or external business issues
• Impact customer, operational, project, or service activities within the team and related teams

Senior Product Analyst, Corporate Actions

Administrative Assistant

• Manage complex calendars for two senior leaders, including scheduling, prioritization, meeting coordination, and conflict resolution
• Arrange domestic and international travel, including flights, accommodations, ground transportation, itineraries, and required travel documentation
• Prepare, submit, and track expense reports accurately and in a timely manner, in accordance with company policies
• Coordinate meeting logistics, including invitations, agendas, materials, room or virtual-meeting arrangements, and attendee communications
• Provide light business and meeting-preparation support, including gathering background information, coordinating stakeholder input, and assisting with agendas, briefing materials, presentations, and meeting notes
• Develop an understanding of the leaders’ priorities and key initiatives in order to anticipate needs, support meeting readiness, and help ensure timely completion of action items
• Maintain trackers, organize relevant materials, and provide administrative coordination for selected business initiatives as needed
• Handle sensitive information with discretion, professionalism, and sound judgment
• Support additional administrative and operational activities as needed

Executive Administrative Assistant – Contract

Client Services Representative

• Answer shareholder inquiries made in writing or via email
• Perform account maintenance updates
• Draft responses for escalated shareholder inquiries on behalf of the management team
• Form letters advising shareholders of additional information needed to complete requests
• Research transfer reject processing, status follow-up, lost certificate applications, corporate action follow-up, replacement check inquiries, and updating 1099s, W8s, and W9s
• Complete correspondence research items initiated by clients, shareholders, and co-workers
• Identify root causes prompting correspondence research items and report solutions for each case
• Draft free-hand responses to inquiries or possible critical issues
• Recommend form and process improvements
• Perform other duties and responsibilities as needed or assigned
• Follow guidelines set by supervisors, management, the company, SEC, and STA

Client Services Administrator – Shareholder Communications, Contract

General

• Analyze current-state business processes, workflows, systems, controls, and cross-functional dependencies
• Facilitate stakeholder discussions to identify pain points, inefficiencies, risks, and improvement opportunities
• Design practical future-state processes and solutions that improve efficiency, scalability, controls, and client experience
• Identify opportunities for standardization, simplification, automation, and workflow redesign
• Gather and document business requirements and identify gaps, dependencies, and unresolved questions
• Conduct analysis supporting impact assessments, business cases, implementation strategies, and decision-making
• Develop and maintain project plans, milestone trackers, action and decision logs, risk and issue registers, and other project materials
• Track timelines and address risks, issues, dependencies, scope changes, and resource constraints
• Coordinate execution across cross-functional stakeholders in a matrixed organization
• Prepare concise project updates and executive-ready materials
• Lead or coordinate implementation and readiness activities, including requirements, testing, process changes, communications, training, and deployment
• Develop implementation plans, readiness criteria, and go-live approaches
• Drive resolution of implementation risks and dependencies and support post-launch stabilization
• Independently lead multiple cross-functional projects from initiation through implementation and stabilization
• Translate business objectives into structured project plans with scope, deliverables, milestones, dependencies, owners, and timelines
• Establish governance, working cadence, and project structure for initiatives
• Build and mature the Business Transformation & Special Projects operating framework
• Develop project management and transformation standards, templates, tools, and repeatable approaches
• Identify opportunities to simplify, standardize, or automate project tracking and reporting
• Apply lessons learned to continuously improve team practices
• Develop working knowledge of US Proxy, Corporate Actions, and related operational processes, technology workflows, systems, and controls
• Identify improvement opportunities beyond immediate projects or assignments

Senior Business Transformation Specialist

Business Analyst

• Develop and adjust solicitation strategies using shareholder ownership data, vote status, and campaign results
• Monitor campaign progress and recommend next steps
• Coordinate solicitation activities with the lead Project Manager and operational teams
• Use Excel and the mainframe-based Proxy Plus system to analyze data, track results, and prepare campaign reporting
• Participate in regular client calls regarding campaign status, planned activities, risks, and recommended changes
• Monitor costs and manage solicitation activity against the campaign budget
• Identify and escalate potential cost or schedule issues
• Ensure client requirements are understood and contracted service levels and performance measures are monitored and met
• Review service metrics and reporting
• Resolve complex issues through analysis and sound judgment
• Serve as a resource to less-experienced colleagues

Senior Business Analyst

• Develop and adjust solicitation strategies using shareholder ownership data, vote status, and campaign results
• Monitor campaign progress, recommend next steps, and coordinate solicitation activities with the lead PM and operational teams
• Use Excel and the mainframe-based Proxy Plus system to analyze data, track results, and prepare campaign reporting
• Participate in regular client calls regarding campaign status, planned activities, risks, and recommended changes
• Monitor costs and manage solicitation activity against the campaign budget
• Identify and escalate potential cost or schedule issues
• Help ensure client requirements are understood and contracted service levels and performance measures are monitored and met
• Review service metrics and reporting
• Resolve complex issues through analysis and sound judgment
• Serve as a resource to less-experienced colleagues

Analytics Engineer

• Lead design, development, and maintenance of enterprise ETL workflows, data integration pipelines, and custom extracts
• Develop, enhance, and tune complex SQL queries, stored procedures, functions, and database objects
• Analyze Talend jobs and lead migration to Apache NiFi
• Design and implement scalable NiFi data flows for ingestion, routing, transformation, validation, and delivery
• Build, test, debug, deploy, and support ETL solutions
• Ensure data accuracy, integrity, quality, security, governance, and performance
• Implement data quality checks, exception handling, reconciliation, and logging
• Translate business and functional requirements into technical solutions
• Maintain technical design documents, data flow diagrams, source-to-target mappings, and process documentation
• Contribute to architecture reviews and the technical roadmap
• Establish and support Agile software development processes
• Collaborate with QA teams on test cases, transformation validation, and release verification
• Provide technical leadership and mentor junior developers and team members
• Support application deployment and operations in AWS environments

Senior SQL / ETL Developer

Product Manager

• Partner with product leadership to shape and execute product strategy and roadmap
• Monitor industry, market, and technology trends to identify opportunities for innovation and client value
• Own delivery of new features and workflows across the credit investment suite, including syndicated loans, private debt, and CLO management
• Serve as embedded Product Owner within agile squads, driving sprint planning, backlog grooming, and execution
• Collaborate with engineering to design scalable, reusable solutions
• Author epics, user stories, and non-functional requirements using product development best practices
• Oversee end-to-end release processes and ensure timely, high-quality deployments
• Conduct hands-on testing, document issues, and uphold product quality standards
• Champion continuous improvement and operational excellence
• Support client demos, product documentation, and business analysis
• Gather customer input through user interviews, client forums, and other discovery activities
• Collaborate with clients, engineering, UX/UI design, QA, client services, and business stakeholders

Product Owner – Private Credit

Supervisor

• Responsible for the safety and security of employees, clients, visitors, and property
• Conduct loss prevention assessments and identify and characterize potential risks
• Develop processes and procedures to report, manage, and mitigate loss and security risks
• Oversee and conduct security activities, including controlling entry and exit and safeguarding facilities, equipment, materials, and employee property
• Achieve goals through the work of others
• Supervise daily activities of the business or technical support or production team
• Set team priorities and coordinate work activities with other supervisors
• Supervise staff and provide guidance in resolving problems
• Assign work according to schedules and completion dates
• Ensure employees adhere to organization procedures, rules, and regulations
• Conduct performance evaluations for assigned staff
• Ensure guard inspections and reliefs comply with the service contract
• Inspect assigned facilities and personnel for compliance with safety and security policies and procedures
• Investigate complaints from Associates or staff
• Draft policies and procedures for upper management review and implementation
• Manage all activities of the shift
• Handle associate administration, including counseling and scheduling
• Run any shift without supervisory presence
• Work assigned Friday and Saturday 10PM–10AM and Monday and Tuesday 2PM–10PM shifts, subject to change
• Travel and perform other duties assigned by management

Shift Supervisor

Account Executive

• Manage the sales pipeline
• Generate and qualify new leads through phone, email, and social media
• Devise and implement outbound sales strategies to fuel growth and build the sales pipeline
• Track and report prospecting and sales activities in a CRM
• Contact prospects and existing clients to discuss needs and explain relevant products and services
• Answer questions about products, prices, availability, and credit terms
• Emphasize product features based on client needs and technical knowledge of product capabilities and limitations
• Negotiate prices or terms of sales or service agreements
• Identify prospective clients through business directories, LinkedIn, existing-client leads, organizations, clubs, trade shows, and conferences
• Select appropriate products or assist customers with product selections based on needs, specifications, and regulations
• Collaborate with colleagues on selling strategies and marketing information
• Work with sales management to ensure efficient processes
• Exceed annual sales quotas and assigned key performance indicators
• Attend assigned industry conferences
• Perform additional duties as assigned
• Introduce and evangelize Broadridge’s Fi360 software solutions to wealth and retirement organizations, serving financial advisors seeking to grow and monitor their book of business

Operations

• Manage daily oversight of fixed income events, including coupon payments, principal repayments, maturities, amortizations, redemptions, paydowns, and default-related cash flows
• Oversee calculation, validation, and booking of accrued interest, coupon entitlements, principal proceeds, withholding tax, and related fees
• Ensure timely receipt, reconciliation, and allocation of cash payments from custodians, depositories, paying agents, and counterparties
• Monitor event announcements and maintain accurate security terms, payment dates, record dates, rate resets, factor changes, and election details
• Investigate and resolve breaks, failed payments, discrepancies, and aged exceptions with internal teams and external service providers
• Review daily cash reconciliations and approve exception resolution according to established controls
• Maintain oversight of payment processing for government, corporate, municipal, agency, mortgage-backed, asset-backed, and other fixed income instruments
• Establish and monitor operational procedures, service-level standards, key risk indicators, and performance metrics
• Lead root-cause analysis for recurring errors and implement process, system, and control improvements
• Ensure adherence to internal policies, regulatory requirements, audit standards, and client or fund documentation
• Support audits, regulatory inquiries, client reporting, and operational due diligence requests
• Manage, coach, and develop operations staff; set priorities, review workloads, and ensure coverage for critical payment cycles
• Participate in system implementations, automation initiatives, data-quality enhancements, and testing related to fixed income operations

Fixed Income Operations Manager – Coupons, Principal & Interest

Artificial Intelligence

• Design, develop, test, debug, and implement prompts, prompt templates, AI workflows, and automation patterns
• Translate business needs into AI interaction patterns, prompt strategies, and technical specifications
• Develop reusable prompt libraries, evaluation criteria, and documentation
• Perform prompt testing, regression testing, and quality evaluation
• Validate AI-generated outputs and resolve defects, inaccuracies, and usability issues
• Integrate prompts and AI capabilities into enterprise systems, APIs, workflows, and user experiences
• Evaluate AI model behavior for summarization, classification, content generation, code assistance, data extraction, workflow automation, and knowledge retrieval
• Apply prompt engineering techniques including role prompting, structured outputs, few-shot examples, tool-use prompting, retrieval-augmented generation, and guardrails
• Support AI governance, data privacy, prompt safety, output validation, and enterprise policy compliance
• Create system documentation, user guidance, prompt instructions, and training materials
• Define requirements, acceptance criteria, success metrics, and evaluation benchmarks
• Monitor production prompt and workflow performance and recommend improvements
• Collaborate on version control, release management, testing automation, and continuous improvement
• Mentor junior team members and establish prompt engineering and responsible AI best practices
• Lead small AI solution design, prompt optimization, or AI-assisted application workstreams

AI Prompt Engineer – Contract

Product Designer

• Lead and mentor software development teams, including technical leads, senior engineers, software engineers, and early-career talent
• Define and execute the technology vision, engineering strategy, architecture roadmap, and operating model for Advisor Solutions Products
• Design, evaluate, and implement scalable architectural integration solutions, APIs, integrations, data platforms, cloud services, and user-facing experiences
• Provide technical leadership throughout discovery, requirements analysis, solution architecture, design, development, testing, deployment, production support, and continuous improvement
• Drive delivery of secure, resilient, scalable, high-performance applications and services
• Establish and enforce architectural standards across Java, Python, front-end technologies, APIs, databases, cloud infrastructure, observability, security, and integration patterns
• Champion domain-driven design, microservices, event-driven architecture, API-first development, reusable components, automated testing, code quality controls, and technical documentation
• Lead evaluation and adoption of generative AI, retrieval-augmented generation, AI coding assistants, and agentic AI implementations
• Ensure AI solutions include security, privacy, governance, reliability, monitoring, transparency, and human oversight
• Partner with Product Management, SREs, DevOps, Security, Architecture, Data, Client Success, and business stakeholders
• Manage technology planning, capacity, resource allocation, delivery dependencies, technical risks, and external-team engagement
• Strengthen Agile delivery practices and transparent reporting of delivery status and risks
• Ensure production excellence through support coverage, incident management, root-cause analysis, service-level objectives, resiliency planning, and issue remediation
• Ensure adherence to secure development, change and incident management, vulnerability remediation, audit, risk, and compliance requirements
• Develop a culture of accountability, collaboration, innovation, continuous learning, and technical excellence
• Conduct one-on-ones, provide feedback, support career development, and mentor technical leaders and team members
• Maintain architecture documentation, solution designs, development standards, runbooks, and knowledge-transfer practices

Senior Director, UX Strategy

Full-stack Engineer

• Design, develop, modify, adapt, and implement short- and long-term technology solutions
• Review system requirements and business processes
• Code, test, debug, document, and implement software solutions
• Develop program logic for new applications and analyze or modify existing application logic
• Ensure system improvements are successfully implemented
• Deliver high-quality software on time following Broadridge SDLC and Agile processes
• Work across teams to design, develop, test, implement, and support full-stack technical solutions
• Build and maintain CI/CD pipelines in different environments
• Ensure technical and security best practices and Broadridge standards are continuously followed
• Troubleshoot production issues and participate in technical design sessions
• Translate business requirements into technical designs
• Contribute technical solutions for software development projects
• Understand dependencies between software and other parts of the processing stack
• Estimate priority and non-priority projects and recommend scope or schedule changes based on capacity and unforeseen challenges
• Identify potential issues while focusing on priorities
• Collaborate with peers to deliver high-quality work by established deadlines
• Guide more junior associates through established processes

Senior Software Engineer – Hybrid

• Support, configure, and enhance Kofax Capture and Tungsten TotalAgility solutions for document capture, classification, extraction, validation, and workflow automation
• Design and maintain TTA workflows, business rules, queues, forms, and process automation components utilizing imaging and AI-enabled intelligent document processing
• Troubleshoot and resolve issues related to document ingestion, OCR/extraction, validation, exception handling, and system performance
• Assist with integration of TTA with downstream business systems, databases, APIs, and cloud services
• Develop and maintain supporting customizations using .NET / C#
• Support existing Kofax Capture solutions, particularly where they integrate with or feed into TTA
• Collaborate with business stakeholders and technical teams to gather requirements and implement process improvements
• Participate in testing, deployment, production support, and ongoing optimization of workflow solutions
• Create and maintain technical documentation for TTA configurations, workflows, and integrations

Senior Product Analyst, Corporate Actions

Executive Administrative Assistant – Contract

Client Services Administrator – Shareholder Communications, Contract

Senior Business Transformation Specialist

Senior Business Analyst

Senior Business Analyst

Senior SQL / ETL Developer

Product Owner – Private Credit

Shift Supervisor

Account Executive

Fixed Income Operations Manager – Coupons, Principal & Interest

AI Prompt Engineer – Contract

Senior Director, UX Strategy

Senior Software Engineer – Hybrid

Software Engineer – Tungsten TotalAgility