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Posted: 10/19/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive claims management expertise with a focus on liability claims administration, investigative and analytical skills, and effective communication. Proven ability to collaborate with cross-functional teams and manage complex claims processes while ensuring compliance with regulations.
Highest-signal resume keywords
Claims ManagementLiability Claims AdministrationInvestigative SkillsAnalytical SkillsDecision-Making
About the role
Key responsibilities & impact- Personally investigate and manage the company's claims
- Work with insurance companies to set claim reserves
- Identify claims requiring escalation and gather relevant information for resolution
- Manage property damage, auto damage, and workers' compensation claims
- Handle serious losses, retain and direct defense counsel, and attend mediations and depositions as needed
- Provide customer service to insureds and claimants by phone
- Prepare statistical reports of claims activity and submit reports/findings
- Lead claim file reviews as requested
- Ensure appropriate measures are taken to minimize claim losses and comply with government regulations
- Communicate and behave professionally and collaboratively with all employees
- Perform other duties as assigned
Requirements
What you’ll need- At least seven (7) years of extensive claims experience in a senior-level, individual-contributor claims role
- Extensive knowledge of liability claims administration, including litigation avoidance
- Thorough understanding of complex medical treatments, treatment outcomes, tort, venue, and jurisdictional matters
- Highly developed investigative and analytical skills
- Demonstrated success exercising independent decision-making, problem-solving, and effective negotiation skills
- Ability to collaborate effectively with cross-functional teams
- Excellent verbal and written communication, presentation, interpersonal, and analytical skills
- Proficiency with word processing and spreadsheet software
- Microsoft Windows, Word, and Excel preferred
Benefits
Comp & perks- Medical, Vision, Dental, Supplemental, and Life Insurances available
- Paid time off
- Paid holidays
- Paid community volunteer time
- Employee Assistance Program (EAP)
- 401k retirement plan with match
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationClaims ResolutionStatistical ReportingLitigation AvoidanceMedical Treatment Analysis
Soft Skills
Problem-SolvingNegotiation SkillsInterpersonal SkillsCommunication SkillsCollaboration
Tools & Technologies
Microsoft WindowsMicrosoft WordMicrosoft ExcelSpreadsheet SoftwareWord Processing Software
Industry Keywords
Property Damage ClaimsAuto Damage ClaimsWorkers' Compensation ClaimsTort LawJurisdictional Matters