Engineer jobs in United Kingdom

Explore 181 matching jobs.

CDW

2nd Line Engineer

CDW

Posted: 10/20/2026
AWSAzureCloudVMware
ANEMOI

Performance Engineer

ANEMOI

Posted: 10/19/2026
Python
ASSA ABLOY Opening Solutions

Project Engineer

ASSA ABLOY Opening Solutions

Posted: 10/19/2026
Vodafone

Climbing Engineer

Vodafone

Posted: 10/19/2026
Leonardo

Summer Placement Supportability Engineer

Leonardo

Posted: 10/19/2026
Costain Group PLC

Junior Cost Engineer

Costain Group PLC

Posted: 10/19/2026
Quast Ltd

Safety Engineer – Maritime Systems

Quast Ltd

Posted: 10/17/2026
Nestle

Warehouse Maintenance Engineer

Nestle

Posted: 10/16/2026
Diageo

Process Engineer – Sustainability

Diageo

Posted: 10/16/2026
Rail Delivery Group

Rolling Stock Engineer – REGS Advisor

Rail Delivery Group

Posted: 10/16/2026
Switch2 Energy Limited

Domestic Engineer

Switch2 Energy Limited

Posted: 10/15/2026
Infinity Group UK

IT Service Desk Engineer – Tier 2

Infinity Group UK

Posted: 10/15/2026
AzureCyber Security
National Energy System Operator

Planning Standards Engineer – Gas & Hydrogen

National Energy System Operator

Posted: 10/15/2026
Bodycote

Project Engineer

Bodycote

Posted: 10/15/2026
Swegon UK&I

Commissioning Engineer

Swegon UK&I

Posted: 10/15/2026
Johnson Controls

HVAC Installation Engineer

Johnson Controls

Posted: 10/15/2026
Johnson Controls

HVAC Installation Engineer

Johnson Controls

Posted: 10/15/2026
AtkinsRéalis

Senior/Principal Civil Maritime Engineer

AtkinsRéalis

Posted: 10/15/2026
McLaren Racing

Build Engineer

McLaren Racing

Posted: 10/15/2026
Assembly
SPD Technology

Signal and Power Integrity Engineer

SPD Technology

Posted: 10/15/2026
PythonC++
CDW

2nd Line Engineer

CDW
Posted 10/20/2026full-timePeterborough • United KingdomJuniorMid-LevelWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in resolving technical issues and providing customer support in a SLA-driven environment, with strong knowledge of Windows Server, Microsoft 365, and cloud technologies. Capable of collaborating with teams and managing incidents effectively while maintaining technical accreditations.

Highest-signal resume keywords
Windows Server ManagementMicrosoft 365 AdministrationActive Directory ManagementITIL Best PracticesCustomer Service Skills

Tech Stack

Tools & technologies
AWSAzureCloudVMware

About the role

Key responsibilities & impact
  • Investigate and resolve technical issues escalated from 1st line support
  • Provide end users with technical solutions
  • Collaborate with 3rd line support to resolve critical issues
  • Follow processes for migrating and executing customer public cloud billing migrations to CDW
  • Maintain technical accreditations in line with catalogued services
  • Set up and complete scheduled tasks
  • Escalate issues and work with vendors when needed
  • Provide handovers to the following shift pattern
  • Raise potential service issues with Problem and Incident Management
  • Recommend and deploy changes through the change management process
  • Participate in shadowing activities and facilitate learning
  • Assist the Service Desk and 1st Line Engineers
  • Maintain and develop technical knowledge through client contact, industry sources, formalised training, and development plans
  • Provide technical assistance during the transition of new customers

Requirements

What you’ll need
  • 2–3 years of experience in a similar SLA-driven support role
  • Proven customer service skills
  • Industry-recognised qualifications in relevant areas
  • Good knowledge/experience with Windows Server 2012/2016/2019/2022
  • Active Directory user and computer management
  • File/Print Server management
  • Microsoft Remote Desktop Services
  • Microsoft 365, including Intune and Endpoint Management, Teams, Exchange Online, SharePoint Online, Entra ID, and Microsoft Defender
  • Microsoft Azure knowledge (desirable)
  • AWS knowledge (desirable)
  • SCCM knowledge (desirable)
  • VMware knowledge (desirable)
  • Security Clearance (SC) or ability to obtain (desirable)
  • Experience in ITIL best practices (desirable)
  • Good verbal and written communication skills
  • Ability to own and progress incidents to resolution or identify when escalation is necessary
  • Ability to work under pressure
  • Ability to work in a team and support team members
  • Listening, rapport-building, empathy, and awareness of internal and external issues

Benefits

Comp & perks
  • Hybrid work arrangement
  • Technical accreditations and formalised training and development plan
  • Shadowing activities and facilitation of learning
  • Opportunity to maintain and develop knowledge, skills and experience
  • Equal opportunity employment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Windows Server 2012/2016/2019/2022Active DirectoryFile/Print Server ManagementMicrosoft Remote Desktop ServicesMicrosoft AzureAWSSCCMVMwareMicrosoft DefenderEndpoint Management
Soft Skills
Verbal CommunicationWritten CommunicationTeam CollaborationEmpathyProblem-Solving
Tools & Technologies
Microsoft TeamsExchange OnlineSharePoint OnlineIntuneEntra ID
Certifications & Qualifications
Industry-Recognised QualificationsSecurity Clearance (SC)
Industry Keywords
SLA-Driven SupportTechnical SolutionsChange ManagementIncident ManagementProblem Management