Climb Global Solutions

Manager

• Serve as the primary point of contact between Climb and assigned vendors
• Manage vendor communications, check-in meetings, sales performance, pipeline, promotions, and strategic initiatives
• Execute vendor go-to-market strategy targeting IPP/ICP
• Drive monthly, quarterly, and annual sales growth targets
• Review sales activity, bookings, pipeline reports, and forecast opportunities
• Identify upselling, cross-selling, and vendor product adoption opportunities
• Recruit and enable reseller partners
• Educate partners on vendor solutions, pricing programs, incentives, and competitive differentiators
• Support reseller sales teams throughout the sales cycle
• Manage daily sales pipeline opportunities, open quotes, and deal registrations
• Prepare pipeline reports and sales forecasts
• Maintain vendor product, licensing, pricing, quoting, ordering, and deal-registration expertise
• Serve as the internal subject matter expert for assigned vendors
• Train field and inside sales teams and reseller partners
• Plan and execute marketing campaigns, webinars, workshops, email initiatives, and promotions
• Track marketing-generated leads and measure campaign effectiveness
• Resolve vendor, reseller, delivery, pricing, licensing, support, fulfillment, and order-related issues
• Monitor market trends, competitive activity, and emerging technologies
• Develop strategic business plans to increase market share and sales performance
• Host Quarterly Business Reviews
• Attend industry events, present vendor solutions, coordinate trade-show participation, and generate opportunities through event engagement

Vendor Manager

Business Development Rep

• Serve as the primary point of contact between Climb and assigned vendors
• Maintain communication with vendor channel managers, sales leaders, and partner teams
• Execute vendor go-to-market strategy targeting IPP/ICP
• Conduct vendor check-in meetings covering sales performance, pipeline, promotions, and strategic initiatives
• Provide vendors with market feedback, reseller insights, and growth recommendations
• Drive monthly, quarterly, and annual sales growth targets
• Review daily sales activity, bookings, pipeline reports, and forecast opportunities
• Identify upselling, cross-selling, and vendor product adoption opportunities
• Collaborate with Climb sales representatives to develop new business opportunities
• Track vendor KPIs and implement corrective actions
• Prospect and recruit new reseller partners
• Increase product awareness and utilization among existing reseller accounts
• Conduct reseller onboarding and introduce vendor programs
• Educate partners on solutions, pricing programs, incentives, and competitive differentiators
• Support reseller sales teams throughout the sales cycle
• Review and manage sales pipeline opportunities daily
• Follow up on open quotes and deal registrations
• Track high-value opportunities and provide visibility to management and vendor stakeholders
• Prepare pipeline reports and sales forecasts
• Monitor end-of-month opportunity watchlists and assist in closing outstanding deals
• Maintain product certifications and complete vendor training
• Stay informed on product updates, roadmaps, and new releases
• Serve as the internal subject matter expert for assigned vendors
• Answer product, licensing, and program questions
• Deliver solution positioning guidance

Business Development Vendor Manager

• Build, maintain, and own strategic vendor relationships
• Serve as subject matter expert on vendor products, services, and processes through training and certifications
• Achieve KPIs supporting vendor sales growth and reseller recruitment
• Develop reseller enablement training programs to increase product knowledge and expand solution mix
• Maintain knowledge of partner pricing, deal registrations, upsell/cross-sell positioning, and quote-to-order processes
• Align business development activities with vendor field sales teams and Climb's field sales team
• Educate and promote vendor programs, provide sales support, assist in closing opportunities, and liaise with vendor departments for resellers
• Ensure renewal opportunities are quoted 90 days in advance and maintain renewal rates and reseller retention
• Complete pipeline reports, prepare management forecasts, and manage the end-of-month opportunity watchlist
• Develop and execute marketing campaigns and lead follow-ups with Vendor Partner Managers and Marketing
• Drive ease-of-doing-business initiatives and process improvements
• Participate in or present at vendor, reseller, and industry events, seminars, and workshops
• Act as central point of contact for escalations and implement corrective measures
• Monitor technology market trends and identify emerging opportunities and high-growth segments

Representative

• Enter orders and manage data
• Utilize internal systems to process purchase orders
• Build knowledge of product lines to meet vendor requirements and standards
• Communicate with sales teams and other departments to ensure timely order processing
• Work with the Product Management team on product/SKU updates
• Perform general customer service tasks
• Manage partner account creation and maintenance
• Assist with sales support functions
• Work with designated sales territories to build relationships and knowledge of reseller partners and purchase order requirements
• Securely handle customer credit card information and maintain PCI compliance guidelines

Order Entry Representative

• Build, maintain, and own the strategic relationship with Adobe
• Develop and execute strategic plans for revenue growth, product adoption, upsell, cross-sell, and partner engagement
• Monitor quoting, shipped revenue, pipeline, renewals, and product performance
• Serve as subject matter expert on vendor products, services, and processes through training and certifications
• Achieve KPIs supporting sales growth and reseller recruitment
• Maintain knowledge of vendor processes, partner pricing, deal registrations, upsell/cross-sell positioning, and quote-to-order functions
• Complete pipeline reports, prepare management forecasts, and manage end-of-month communications
• Develop and execute marketing campaigns with Vendor Partner Managers and Marketing
• Conduct or coordinate training, enablement, and certification sessions for sales teams
• Drive ease-of-doing-business initiatives and process improvements
• Monitor technology market trends and identify growth opportunities
• Lead recurring business meetings with Adobe
• Plan and execute Quarterly Business Reviews with Adobe

Infrastructure Engineer

• Deliver Azure projects for clients across design, implementation, and capability release
• Deliver cloud infrastructure and modernisation projects
• Conduct workshops and health checks
• Provide escalation support to front-line teams
• Participate in project planning, design, configuration, delivery, and testing
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions
• Design and deploy Microsoft Azure solutions compliant with the Azure Well Architected Framework
• Develop and maintain documentation for systems, processes, and procedures
• Analyse current business practices, processes, and procedures and identify modernisation opportunities
• Stay updated on industry trends and technologies
• Maintain technical knowledge through active solution delivery and expand skills in digital transformation

Cloud & Infrastructure Solutions Engineer

Account Executive

• Manage specific Premier Accounts and a high volume of email requests
• Provide accurate product recommendations, quoting, order processing, and customer service throughout the quote-to-order sales lifecycle
• Cultivate strong relationships and serve as the primary point of contact for partners
• Collaborate with purchasing, vendor partner teams, and order entry colleagues
• Articulate Climb Channel Solutions’ value proposition to partners to maintain and increase the company’s footprint
• Liaise between vendor partners and channel resellers to grow business and gain market share
• Work within designated SLAs and meet customer KPI requirements

Vendor Manager

Business Development Vendor Manager

Vendor Manager

Order Entry Representative

Vendor Manager

Cloud & Infrastructure Solutions Engineer

Account Executive – Premier Accounts