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Crash ChampionsPosted 10/20/2026full-timeRidgeland • Mississippi • United StatesMid-LevelSenior💰 $65,000 - $128,650 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vehicle repair processes and customer service, ensuring quality standards and effective communication throughout the repair process. Proficient in utilizing estimating systems and managing repair workflows efficiently.
Highest-signal resume keywords
Customer Service SkillsKnowledge Of Multiple Estimating SystemsCCC OneMitchell & AudatexOrganization And Multi-Tasking Skills
About the role
Key responsibilities & impact- Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
- Complete initial estimates
- Write complete estimates after full disassembly and damage evaluation
- Lock final estimates
- Manage each repair throughout the process
- Ensure Crash Champions’ quality standards by performing in-process QC
- Keep customers fully informed and updated on vehicle status
- Pull and review all data procedures for/with Body Technicians
- Complete post-scanning for each vehicle in the repair process
- Pre-close the final repair order
- Handle disbursement paperwork
- Address exceptions in the file
- Ensure carrier-specific requirements are complete
Requirements
What you’ll need- Customer Service Skills
- Organization and multi-tasking skills
- Good time management
- Ability to adapt easily to a fast-paced environment
- Knowledge of dealing with Insurance partners preferred
- Ability to deal with fast-paced environments
- Knowledge of multiple estimating systems
- CCC one preferred
- Mitchell & Audatex
- Ability to work as a regular full-time employee
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays
- Monthly sales incentive bonuses are included in the compensation ranges
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vehicle Repair ProcessesInitial EstimatesFinal EstimatesIn-Process QCPost-ScanningRepair Order ManagementDisbursement PaperworkData Procedures Review
Soft Skills
Good Time ManagementAdaptability To Fast-Paced Environments
Industry Keywords
Insurance ProceduresCustomer RightsRepair TechniquesCrash Champions Quality Standards