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Expert Program Manager – Payment Integrity
Delta Dental InstituteCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive program and project management expertise, with a strong focus on driving execution and delivering results across cross-functional teams. Proficient in Agile methodologies and experienced in managing complex initiatives within the healthcare and payment integrity sectors.
Highest-signal resume keywords
Program Management ExpertiseAgile MethodologiesData Infrastructure ExperienceStakeholder Management SkillsCross-Functional Collaboration
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Translate long-term strategic objectives into actionable work plans and 12-week planning cycles
- Drive execution of complex programs and projects across Payment Integrity teams and business functions
- Create structure, visibility, and accountability around priorities, deliverables, timelines, and outcomes
- Develop and maintain integrated program plans, roadmaps, milestones, and leadership status reporting
- Identify, monitor, and manage program risks, issues, dependencies, and decision points
- Facilitate cross-functional collaboration across business and technology teams
- Lead stakeholder communications and executive reporting
- Support initiatives involving data infrastructure, data warehousing, vendor solutions, analytics platforms, and emerging AI and machine learning capabilities
- Coordinate Agile planning and execution across workstreams and sprints
- Develop presentation materials and executive-level communications
- Partner with business leaders to prioritize work, address obstacles, and ensure delivery of organizational goals
- Maintain program documentation and knowledge repositories
- Drive continuous improvement of program management processes, tools, and team collaboration practices
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience
- 7+ years of program management, project management, or related leadership experience
- Demonstrated success leading large, complex, cross-functional initiatives from planning through execution
- Experience working with multiple stakeholders and teams in fast-paced, evolving environments
- Healthcare, health insurance, payment integrity, analytics, or related industry experience
- Strong program and project management expertise
- Proven ability to drive execution and deliver results across cross-functional teams without direct authority
- Exceptional organizational, communication, and stakeholder management skills
- Strong analytical and problem-solving skills
- Experience with data infrastructure, data warehousing, reporting, analytics, or technology implementations
- Working knowledge of Agile methodologies, Scrum practices, and iterative planning approaches
- Experience with Jira, Confluence, Power BI, Tableau, JMP, and Microsoft Office Suite
- Ability to communicate effectively with both technical and non-technical audiences
- Strong influencing, facilitation, negotiation, and conflict-resolution skills
- Experience operating in environments undergoing transformation and organizational change
- Proof of eligibility to work in the United States
- Delta Dental will not sponsor applicants for work visas for this position
Benefits
Comp & perks- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Career development
- Tuition reimbursement
- Recognition program
- Adoption assistance
- Fertility treatment assistance
- Child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementProject ManagementData WarehousingAnalyticsRisk ManagementDecision Point ManagementReportingProblem-SolvingExecutionContinuous Improvement
Soft Skills
Organizational SkillsCommunication SkillsInfluencing SkillsFacilitation SkillsNegotiation Skills
Tools & Technologies
JiraConfluencePower BITableauJMPMicrosoft Office Suite
Industry Keywords
HealthcareHealth InsurancePayment IntegrityAnalyticsTransformationOrganizational Change