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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in automation of IT operations, infrastructure as code, and identity management. Proficient in implementing security controls and managing cloud environments while providing technical support and documentation.
Highest-signal resume keywords
Terraform ImplementationIdentity Management (SAML, OIDC, SCIM)AWS or GCP ManagementDatadog Dashboard CreationOkta Administration
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Increase automation across Ditto’s IT operations
- Build infrastructure as code
- Monitor and manage core IT services
- Provide approximately 30% help desk support while automating support processes
- Convert configuration management for key services to infrastructure as code
- Understand business needs, service processes, approvers, and approval workflows, and capture requirements in technical controls
- Convert a GitHub instance to Enterprise Managed Users using a Terraform-driven configuration workflow
- Triage and prioritize automation projects based on ITSM statistics
- Work with the security team to implement security controls, system hardening, and monitoring
- Document system run books and inventory
Requirements
What you’ll need- 6+ years of relevant experience
- US Citizenship and the ability to get clearance
- Strong experience in Terraform with the ability to implement new workflows and train others
- Experience with FleetDM and building policies and reports to detect and prevent issues
- Experience in macOS and Linux desktop support and troubleshooting
- A history of defining and automating manual IT processes
- Strong understanding of identity management including SAML, OIDC, and SCIM
- Experience in Okta administration
- Strong scripting skills in at least one common programming language such as Python
- Experience working in government or defense under CMMC, FedRAMP or similar regulatory environments
- Datadog experience and the ability to build dashboards and alerts
- Background in managing AWS, GCP or similar cloud provider
- Experience in Nix
- Experience with Tracecat or an equivalent SOAR
Benefits
Comp & perks- Competitive salaries
- Meaningful equity
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- Flexible spending accounts
- Flexible time off
- Atlanta office available as a place to work or meet teammates
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infrastructure As CodeScripting (Python)Configuration ManagementITSM Statistics AnalysisFleetDM Policy BuildingMacOS SupportLinux SupportNix ExperienceTracecat or Equivalent SOARSystem Hardening
Soft Skills
Problem SolvingCollaborationDocumentation
Tools & Technologies
GitHubTerraformDatadogFleetDMOkta
Industry Keywords
CMMCFedRAMPGovernmentDefense