Elanco

Customer Development Specialist

Elanco
Posted 10/20/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $33 - $45 per hourWebsite
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Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Customer Value Selling and relationship management within the animal health industry, leveraging digital tools like Veeva CRM to drive sales growth and customer satisfaction. Possesses in-depth knowledge of the Companion Animal market and the ability to deliver tailored customer solutions.

Highest-signal resume keywords
Customer Value Selling (CVS) AptitudeInside Sales ExperienceProficiency in CRM (Salesforce/Veeva)Strong Communication SkillsIn-Depth Knowledge of Companion Animal Market

About the role

Key responsibilities & impact
  • Develop and manage long-term relationships with key veterinary practices to uncover needs and generate recommendations to achieve sales targets
  • Partner with assigned sales districts to create business plans, nurture leads, and execute strategies in targeted accounts for optimal sales growth
  • Leverage a multi-channel approach to remotely engage specific customers with customized content and offers via Veeva CRM
  • Maintain in-depth technical knowledge of Elanco’s product portfolio to effectively lead new product launches and brand initiatives
  • Execute all sales objectives and key sales metrics to ensure territory success and customer satisfaction

Requirements

What you’ll need
  • Associate degree or High School Diploma / GED with equivalent level of experience
  • Previous experience in inside sales or the animal health industry
  • Customer Value Selling (CVS) aptitude
  • Proficiency in digital tools including CRM (Salesforce/Veeva) and MS Teams
  • Must live in Chesapeake (Baltimore, Washington DC), United States
  • Willingness to travel 5–10%
  • Preferred: Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification
  • Preferred: Strong communication, interpersonal, and presentation skills
  • Preferred: Ability to identify and solve customer issues strategically through Elanco organizational capabilities
  • Preferred: In-depth knowledge of the Companion Animal market, customers, and products
  • Preferred: Proven track record of delivering creative customer solutions

Benefits

Comp & perks
  • Multiple relocation packages
  • Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
  • 8-week parental leave
  • 9 Employee Resource Groups
  • Annual bonus offering
  • Flexible work arrangements
  • Up to 6% 401K matching
  • Vacation benefits
  • Medical, dental, vision, and prescription drug benefits
  • Healthcare and/or dependent day care flexible spending accounts
  • Life insurance and death benefits
  • Time off and leave of absence benefits
  • Employee assistance program
  • Fitness benefits
  • Employee clubs and activities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Sales Objectives ExecutionSales Metrics AchievementBusiness PlanningLead NurturingProduct Launch Management
Soft Skills
Interpersonal SkillsPresentation SkillsProblem-Solving Skills
Tools & Technologies
Veeva CRMSalesforceMS Teams
Certifications & Qualifications
Registered Veterinary Technician (RVT)
Industry Keywords
Animal Health IndustryCompanion Animal MarketCustomer SolutionsSales Growth Strategies