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Posted: 10/19/2026Senior Associate Relations Consultant, Bilingual Spanish Preferred
Elevance HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in associate relations, including conducting complex investigations and providing guidance on employment law and compliance. Proficient in analyzing trends and developing action plans to address associate concerns while effectively communicating across all organizational levels.
Highest-signal resume keywords
Human Resources ExperienceComplex InvestigationsEmployment Law KnowledgeBilingual SpanishHR Designation (SHRM-CP or SHRM-SCP)
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Serve as the primary point of contact for associates and management on associate relations issues
- Handle investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and related issues
- Provide advice, guidance, coaching, and training to associates and managers based on policies, legal consultation, and employment laws and regulations
- Conduct investigations, including managing witness lists, determining lines of questioning, analyzing credibility, researching records, and maintaining written investigation records
- Debrief leaders at all levels on investigation findings
- Oversee internal investigations of associate complaints and serve as liaison to Legal on associate relations matters
- Partner with Ethics and Compliance on crossover investigations
- Partner with Associate Relations leadership and HRBP on transition agreements related to separation/termination processes
- Communicate persuasively with associates at all organizational levels
- Develop and provide periodic associate-relations analytical data
- Analyze trends to determine appropriate action plans
Requirements
What you’ll need- BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience providing an equivalent background
- Bilingual Spanish strongly preferred
- HR designation strongly preferred (SHRM-CP or SHRM-SCP)
- Experience conducting complex, high-profile investigations and advising on sensitive associate relations issues strongly preferred
- Thorough understanding of employment law, compliance, and employee relations best practices strongly preferred
- Excellent interpersonal skills
- Strong emotional intelligence
- Ability to build trust, rapport and influence across all levels of the company
- Workday or similar HCM experience preferred
- ServiceNow experience preferred
- Fortune/large company experience preferred
- Candidates must reside within a reasonable commuting distance from the posting location(s), unless an accommodation is granted as required by law
- Associates are required to work at an Elevance Health location at least once per week, and potentially several times per week, unless specified as primarily virtual
Benefits
Comp & perks- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical benefits
- Dental benefits
- Vision benefits
- Short-term disability benefits
- Long-term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
- Hybrid work flexibility
- Accommodation support for qualified applicants
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Investigative TechniquesPerformance ManagementCoaching and DevelopmentAnalytical Data DevelopmentCompliance Best Practices
Soft Skills
Interpersonal SkillsEmotional IntelligenceTrust BuildingPersuasive Communication
Tools & Technologies
WorkdayServiceNow
Certifications & Qualifications
SHRM-CPSHRM-SCP
Industry Keywords
Associate RelationsEEODOLEmployment LitigationEthics and Compliance