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Posted: 10/16/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in crop insurance claims auditing and processing, ensuring compliance with Federal Crop Insurance Corporation policies and delivering exceptional customer service. Proficient in problem-solving and effective communication with internal and external stakeholders.
Highest-signal resume keywords
Crop Insurance Claims AuditingFederal Crop Insurance Corporation PoliciesMicrosoft Office Suite ProficiencyEffective Communication SkillsProblem-Solving Expertise
About the role
Key responsibilities & impact- Audit and process crop insurance claims timely and accurately
- Deliver customer service to agents and producers by reviewing and processing medium to complex claim files
- Serve as a subject matter expert in at least one area of claims auditing
- Provide guidance and expertise to colleagues
- Ensure consistency and quality across audit activities
- Communicate with underwriters, adjusters, agents, and producers to resolve claim-related issues
- Identify problems, determine solutions, and recommend appropriate communication of resolutions
- Use Loss Adjustment Manuals, policy provisions, Standard Operating Procedures, and internal resources to solve problems
- Ensure compliance with Federal, State, and internal policies and procedures
- Research and resolve complex claims issues with limited supervision
- Travel for meetings and trainings
Requirements
What you’ll need- Preferred minimum of 5 years of crop insurance experience
- Proven experience in crop insurance claims auditing and processing preferred
- Knowledge of Federal Crop Insurance Corporation (FCIC) policies
- Knowledge of company policies, procedures, and related software
- Proficiency with Microsoft Office Suite and general technical/computer systems
- Effective interpersonal, oral, written, and communication skills
- Ability to interact with internal and external customers
- Ability to process moderate to advanced-level crop insurance claims
- Ability to work independently and with a team
- Ability to travel for meetings and trainings
- Ability to perform sedentary work and sit or stand constantly/continuously
- Close visual acuity for data analysis, computer-terminal work, extensive reading, and visual inspection
Benefits
Comp & perks- Competitive, high-quality compensation and benefit programs
- Incentive awards based on company and individual performance
- Two medical plans, including Traditional PPO and Consumer Driven Health Plan with employer HSA contribution
- Pharmacy benefits with mail order options
- Dental benefits including orthodontia benefits for adults and children
- Vision benefits
- Health Care and Dependent Care Flexible Spending Accounts
- Company-paid Life and AD&D benefits
- Optional supplemental life coverage for employee, spouse, and children
- Company-paid disability benefits with salary continuation payments
- 401(k) Retirement Savings Plan with competitive employer contributions
- Competitive paid-time-off programs, including company-paid holidays
- Parental leave benefits
- Adoption assistance program
- Employee Assistance Program
- Tax-Free Commuter Benefit
- Tuition reimbursement
- Professional qualification benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Crop Insurance Claims ProcessingClaims AuditingData AnalysisPolicy Provisions KnowledgeLoss Adjustment Manuals Usage
Soft Skills
Interpersonal SkillsWritten Communication SkillsTeam CollaborationCustomer Interaction
Tools & Technologies
General Technical/Computer SystemsInternal Resources
Industry Keywords
Crop InsuranceClaims ResolutionFederal Policies ComplianceStandard Operating Procedures