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Posted: 9/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support for battery equipment and power systems, with strong capabilities in troubleshooting, preventative maintenance, and customer relationship management. Proficient in adhering to safety standards and providing training and mentorship to junior technicians.
Highest-signal resume keywords
Technical Degree Or Equivalent Certification3+ Years Field Service Technician ExperienceIn-Depth Knowledge Of Battery TechnologiesAdvanced Troubleshooting And Diagnostic SkillsExcellent Communication And Customer Service Skills
About the role
Key responsibilities & impact- Provide expert-level technical support to customers for installation, commissioning, maintenance, and repair of complex battery equipment and power systems
- Diagnose and troubleshoot intricate technical issues using advanced diagnostic tools
- Perform preventative maintenance, system upgrades, and performance optimization
- Identify potential issues and implement preventative measures to avoid downtime
- Build and maintain strong customer relationships through timely, efficient, and professional service
- Communicate technical information clearly to customers
- Advise customers on equipment operation, maintenance, and safety best practices
- Adhere to OSHA, DOT Hazmat, ISO9000, and company safety standards
- Operate material handling equipment safely and maintain an organized work environment
- Complete required safety and compliance training
- Train and mentor junior technicians
- Provide technical guidance and support to colleagues
- Lead and manage small-scale field service projects
- Coordinate with internal teams and external vendors for project execution
- Document maintenance records, repair logs, service activities, and customer interactions
- Prepare technical reports and presentations
- Analyze performance data and identify trends to improve service delivery and efficiency
Requirements
What you’ll need- Technical degree or equivalent certification in a relevant field (e.g., electrical engineering, electronics technology)
- 3+ years of proven experience as a Field Service Technician, demonstrating progressive responsibility and technical expertise in the battery and power systems industry
- In-depth knowledge of battery technologies, UPS systems, power distribution equipment, and related systems
- Advanced troubleshooting and diagnostic skills, including the ability to interpret schematics, wiring diagrams, and technical manuals
- Proficiency in using specialized tools and test equipment
- Excellent communication, interpersonal, and customer service skills
- Strong analytical and problem-solving abilities
- Ability to work independently and as part of a team
- Valid driver's license with a clean driving record
- Willingness to travel and work flexible hours as needed
- Must be able and willing to do overnight travel
- Must be able and willing to operate a forklift
- Must pass the company’s driving requirements for operating a company vehicle
- Must be able to differentiate colors
- Must be able to frequently bend, twist, reach, stoop, kneel, or crouch
- Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis
- Must be able to stand for long periods of time
- Must wear required personal protective equipment
- Must be able and willing to work overtime
- Must be able and willing to work varying schedules, including nights, weekends, and public holidays
- Must work safely around electrical shock risks and harmful lead/fiberglass materials
- Must undergo periodic blood tests to measure lead levels
- Must work in a plant/warehouse environment
Benefits
Comp & perks- Paid time off plus paid holidays
- Medical/dental/vision insurance plan
- Life insurance
- Short-term and long-term disability
- Tuition reimbursement
- Flexible spending account
- Employee stock purchase plan
- 401(k) plan
- Training and employee skill development
- Company vehicle, tools, and technology provided
- Opportunities for continuous learning and professional development
- Collaborative and supportive work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingPreventative MaintenancePerformance OptimizationTechnical Report PreparationDiagnostic Tools ProficiencyInterpreting SchematicsWiring DiagramsTechnical ManualsBattery TechnologiesUPS Systems
Soft Skills
Customer Relationship ManagementAnalytical SkillsProblem-Solving AbilitiesInterpersonal SkillsTeam Collaboration
Tools & Technologies
Specialized ToolsTest EquipmentMaterial Handling EquipmentForklift Operation
Certifications & Qualifications
Technical DegreeRelevant Certification
Industry Keywords
Battery EquipmentPower SystemsOSHA ComplianceDOT HazmatISO9000 StandardsField Service ProjectsSafety StandardsElectrical Shock RisksLead Level TestingPlant/Warehouse Environment