Data Analyst

• Perform data analysis under Issue Management in US Banking Retail Lending
• Conduct root cause analysis (RCA)
• Execute remediation activities
• Apply SQL, Python, and PySpark
• Manage stakeholders and deliver projects
• Contribute as an individual contributor and team player

Data Analyst – Banking

Executive

• Ensure adherence to company policies and procedures
• Analyze and research discrepancies and open items
• Resolve queries relating to reconciliations and balancing
• Provide backup for all discrepancies
• Ensure company policies, processes, and procedures are clearly defined, updated, and documented
• Provide customer service to vendors, facilities, colleagues, and other stakeholders
• Meet assigned targets in accordance with SLA and internal standards
• Manage onshore stakeholders

Senior Executive

Associate

• Coordinate on-site with Technical, Product, and Scrum teams to resolve application issues
• Work on design, development, quality, and support activities for business applications
• Understand and elaborate business and functional requirements with associated teams and business analysts
• Collaborate with onshore teams on requirements, sprint coordination, and delivery activities
• Debug and resolve application-related issues
• Provide technical oversight to the development team, including design and code reviews
• Develop software components, interfaces, classes, functions, and web pages using the Java/J2EE and AI technology stack
• Prepare technical documentation, technical white papers, and other publications
• Conduct software testing and debugging
• Deliver software projects within established timelines and budget constraints
• Set up CI/CD pipelines and administer web servers on Windows and Linux platforms
• Comply with organizational policies and procedures

Senior Associate

Vice President

• Cultivate EXL's presence in the market and grow business development opportunities with new clients
• Drive sales and revenue growth by acquiring new clients within the North America Consumer Retail sector
• Hunt new logos and manage the sales cycle from deal origination through signed contract and handover to the Account Manager
• Build a predictable pipeline of new business to generate repeatable and profitable revenues across Business Units
• Work with Industry Business Unit leads on targeted account strategies and target logos
• Execute go-to-market plans through targeted campaigns, advisors, influencers, conferences, and industry events
• Identify and translate client needs into EXL service offerings
• Develop customer business-needs understanding, match needs with company capabilities, and develop winning proposals
• Serve as intermediary between the service delivery team and the customer
• Bring understanding of the North America Energy & Infrastructure marketplace and competitor offerings to support growth strategy and investments

Vice President, Sales – Retail

Auditor

• Perform in-depth reviews of selected inpatient medical records
• Ensure assigned codes and DRGs are supported by clinical documentation
• Ensure diagnoses and procedures are coded with required specificity
• Verify discharge disposition and POA accuracy
• Mentor and train other coders
• Provide ongoing feedback and education to coding staff and Clinical Documentation Specialists
• Follow all SOP requirements
• Complete audits with quality
• Achieve quality and production targets
• Follow project protocols and instructions
• Escalate issues and identify trends
• Update productivity, clarification, and other applicable logs daily
• Consult managers or team leads for clarifications
• Respond promptly to manager emails
• Ensure team compliance with HIPAA and OIG requirements

Senior Executive – Coding Auditor

Manager

• Receive and accurately enter customer orders into ERP systems
• Supervise and guide the order management team, ensuring productivity, quality, and adherence to SLAs/TATs
• Monitor order entry, validation, and fulfillment activities for accuracy and timely execution
• Perform basic credit and order checks according to defined guidelines
• Collaborate with Sales, Credit, Logistics, and Billing teams to ensure seamless order-to-delivery flow
• Track order status and follow up on delays or discrepancies
• Handle complex order issues, customer escalations, and cross-functional challenges
• Assist with customer queries related to orders and delivery
• Ensure adherence to company policies, contracts, pricing guidelines, and audit requirements
• Identify process gaps, drive standardization, and implement efficiency initiatives
• Track KPIs including order accuracy, cycle time, backlog, and error rates, and drive improvements
• Support invoicing by maintaining clean and accurate order data
• Ensure high customer satisfaction through effective communication and timely resolution

Assistant Manager

• Role in the Treasury function
• Apply accounting concepts to Accounts Payable, Accounting, Finance Operations, or related processes
• Use MS Office 365 tools, especially Excel, Outlook, Teams, and Word
• Perform or support journal entries, reconciliations, and vendor payment activities
• Work in a fast-paced and team-oriented environment

Cloud Engineer

• Understand and translate business needs into data models supporting long-term solutions
• Perform reverse engineering of physical data models from databases and SQL scripts
• Analyse data-related system integration challenges and propose appropriate solutions
• Assist with and support setting the data architecture direction, including data movement approach, architecture/technology strategy, and other data-related considerations to ensure business value

Data Engineer, AWS

• Interact with clients through email to resolve queries
• Build and maintain good working relationships with customers
• Participate in process improvement initiatives
• Remain flexible and change-ready in a dynamic work environment

Consultant

• Lead strategic transformation, process excellence, and digital operations initiatives across UK P&C Insurance operations
• Drive Lean Six Sigma-led improvements
• Identify automation opportunities
• Deliver large-scale process transformation programs improving productivity, quality, customer experience, and operational efficiency
• Work with client stakeholders and business leaders to define transformation roadmaps
• Establish governance frameworks and ensure sustained realization of business benefits
• Manage multiple client engagements
• Lead cross-functional transformation teams
• Mentor process excellence practitioners
• Act as a trusted advisor to clients and provide innovative solutions delivering measurable operational and financial outcomes

Transformation Solution Consultant

• Ensure assigned targets are met in accordance with SLAs
• Ensure transaction quality complies with predefined parameters
• Control claim costs and minimize leakage
• Ensure accuracy of reserves and payments and manage the claims lifecycle
• Ensure adherence to company policies and procedures
• Manage inbound and outbound calls and other claims correspondence
• Focus on customer satisfaction, rapport building, effective communication, and timely resolution of customer concerns
• Perform other essential functions as directed by the supervisor

QE Assistant Manager

• Not applicable for internal candidates

Consultant I

• Lead Lean Six Sigma-led transformation programs
• Drive process optimization and operational excellence
• Identify and implement non-AI automation solutions
• Deliver productivity, quality, and cost improvement initiatives
• Manage client transformation roadmaps and governance
• Lead cross-functional process improvement teams
• Establish KPI, reporting, and benefit-tracking frameworks
• Support digital transformation across UK P&C operations

• Complete inputting and sharing of material information accurately and timely according to department metrics and timeframes
• Report performance, handle escalations, clarify concerns, and seek support from SME/AM/LAM/Manager
• Settle issues unresolved by the SME and participate in monthly performance evaluations with AM/LAM
• Handle process-related issues, queries, and escalated transactions as an SME
• Provide associate performance feedback and conduct audits with QCA to update the training curriculum
• Seek clarifications and answer queries in real time with mentors

Accountant

• Prepare or manage account journal entries
• Handle accruals
• Perform bank and balance-sheet reconciliations
• Support month-end closing
• Communicate with clients and stakeholders

Data Analyst – Banking

Senior Executive

Senior Associate

Vice President, Sales – Retail

Senior Executive – Coding Auditor

Assistant Manager

Senior Executive

Data Engineer, AWS

Executive

Transformation Solution Consultant

QE Assistant Manager

Consultant I

Transformation Solution Consultant

Executive

Accountant Assistant Manager