Manager

• Analyze SAS programs, PROC SQL code, and SAS datasets
• Convert SAS transformation logic into DBT models and SQL transformations
• Support migration of data from legacy SAS environments to GCP
• Participate in code conversion, testing, and reconciliation activities
• Develop and maintain ELT pipelines using DBT and BigQuery
• Build reusable transformation models following DBT best practices
• Implement data ingestion and processing workflows
• Support batch and incremental data processing requirements
• Develop SQL-based transformations for Bronze, Silver, and Gold layers
• Implement business rules and data quality validations
• Support dimensional models, fact tables, and dimension tables
• Assist Data Modelers and Architects in implementing target-state data models
• Perform source-to-target validation and reconciliation
• Support automated testing using DBT tests
• Investigate and resolve data quality issues
• Ensure completeness, accuracy, and consistency of migrated data
• Work with GCP services including BigQuery, Cloud Storage, Dataproc, and Cloud Composer (Airflow)

Assistant Manager

• Write functional, practical, and scalable code
• Develop back-end components to improve responsiveness and overall performance
• Troubleshoot cross-browser and cross-mobile OS compatibility issues
• Troubleshoot front-end UI issues and navigation problems

Lead Assistant Manager

• Revenue and P/L forecasting
• Budgeting activities

• Prepare journals, complete month-close activities and reconciliations
• Investigate problems and organize projects
• Review and publish open/aged items analysis reports
• Coordinate with internal and external stakeholders to investigate unreconciled balances
• Resolve process or system issues through stakeholder management
• Verify completeness and accuracy of accounting documents
• Work on time-sensitive deliverables during close periods
• Adhere to internal controls and compliance

Record to Report Assistant Manager

Executive

• Assist case managers in the recovery of liens
• Support efficient management of subrogation documents
• Handle administrative and operational tasks related to document management and claims handling
• Ensure accurate and timely documentation throughout the end-to-end subrogation process
• Use available resources to investigate paid claims
• Review and evaluate accident or incident reports, individual claims, medical documents, and other documents relating to funds paid
• Take on additional responsibilities as a senior executive and contribute ideas to improve processes
• Develop skills needed to progress to assistant manager

Senior Executive – Subrogation Support

Auditor

• Follow every aspect of SOP without fail
• Complete received audits with quality
• Achieve quality and production targets
• Follow project-related protocols and instructions
• Escalate issues and identify trends
• Update productivity, clarification, and other applicable logs daily
• Check with the Manager/Team Lead for clarifications
• Answer all manager emails promptly
• Ensure compliance of the entire team with HIPAA and OIG requirements

Senior Coding Auditor

• Follow every aspect of SOP without fail
• Complete received Audits with Quality
• Achieve Quality and production targets
• Follow project-related protocols and instructions
• Escalate issues and identify trends
• Update productivity, clarification, and other applicable logs daily
• Check with Manager/TL in case of clarifications
• Answer all emails from the Manager promptly
• Ensure compliance of the entire team with HIPAA and OIG requirements

• Review and audit medical claims against patient medical records for accuracy and completeness
• Identify discrepancies between clinical documentation and billed services, including potential billing errors
• Validate diagnoses, procedures, and levels of care against industry standards
• Ensure compliance with CMS guidelines, payer policies, and regulatory requirements
• Conduct best-practice audits to identify documentation gaps, coding inaccuracies, and revenue leakage opportunities
• Prepare structured audit reports with corrective-action and process-improvement recommendations
• Collaborate with coding, billing, and provider teams to resolve audit findings and support accurate claim submissions
• Monitor audit-result trends and recurring issues requiring education or intervention
• Perform quality assurance reviews and maintain audit accuracy and productivity standards
• Update knowledge of CMS regulations, clinical guidelines, and payer policy changes
• Maintain productivity, clarification, and other required logs
• Coordinate with managers and team leads on program delivery
• Respond promptly to emails and follow SOPs, project protocols, and process changes

Senior Clinical Auditor

• Follow every aspect of SOP without fail
• Complete received audits with quality
• Achieve quality and production targets
• Follow project-related protocols and instructions
• Escalate issues and identify trends
• Update productivity, clarification, and other applicable logs daily
• Check with the Manager/TL for clarifications
• Respond promptly to all manager emails
• Apply problem-solving skills
• Ensure entire-team compliance with HIPAA and OIG requirements
• Perform multi-specialty outpatient surgery coding, including IVR and General Surgery
• Conduct coding auditing and support denial management activities

• Perform accurate CPT / ICD-10-CM coding with appropriate modifier usage
• Review and analyze denied claims and identify root causes
• Initiate outbound calls to provider offices for denial clarification and resolution
• Document call outcomes and update claim status in systems
• Ensure timely follow-up on pending claims to maximize reimbursement
• Adhere to client-specific guidelines and project requirements
• Maintain quality and productivity benchmarks as defined by the client
• Prepare reports and track performance using MS Excel / PPT

Customer Success Manager

• Drive product, contact, and creative strategies to develop and implement large-scale CRM campaigns using machine learning, predictive modeling, and personalized content
• Manage and execute the marketing campaign process from initial request submission to deployment, focusing on outbound channels such as email, SMS, and push
• Perform audience segmentation and execution
• QA touchpoints, personalization elements, and dynamic content
• Build and deploy campaigns
• Design and implement A/B and multivariate tests to improve fan strategies and conversion rates
• Optimize lifecycle CRM campaigns such as onboarding and reactivation using insights, analytics, and automation tools to increase fan LTV
• Extract key insights and learnings for future optimization and template efficiency
• Collaborate with internal stakeholders, partners, and vendors to develop campaign strategies meeting performance targets

CRM Manager

• Provide administrative support to business operations, including document preparation and scheduling meetings
• Handle staff travel arrangements, including booking flights and accommodations and creating itineraries
• Process and submit expense reports and invoices accurately and in compliance with company policies
• Facilitate internal communication by distributing relevant updates and information to team members
• Provide first-line support for queries and direct team members to the appropriate department or individual
• Provide a central point of contact for guidance and issues related to processes and systems functions
• Interact with internal team members and external clients

Senior Executive Onboarding

Pricing Analyst

• Serve as the primary day-to-day client contact and interact with C-level executives
• Analyze volume and funnel trends to optimize pricing and impact on RoEs
• Analyze credit performance and recommend improvements to credit policies
• React to market dynamics on third-party channels and support senior management decision-making
• Manage credit policies, run tests, and optimize pricing for certain origination channels
• Collaborate with and drive alignment among stakeholders across the organization
• Lead and coordinate offshore analytical support teams, including project planning, to ensure seamless execution

Senior Engagement Manager – Credit Risk, Pricing Strategy

Collections

• Lead the design, testing, and optimization of end-to-end collections and recoveries strategies across early and late buckets
• Combine analytics, experimentation, and partnerships with operations and vendors to improve right-party contact, recovery rates, roll-forward, and unit costs
• Shape a digital-first engagement model
• Grow strategic client relationships and serve as the main client contact with senior stakeholders
• Lead consulting engagements, analytical workstreams, and high-performing onshore and offshore teams
• Track RPC, recovery rates, and roll rates and recommend improvements
• Oversee policy changes, test new approaches, and monitor market trends
• Partner with operations and vendors to execute strategic initiatives and drive measurable business impact
• Drive thought leadership and business growth

Collections Strategy – Engagement Manager

SDET

• Lead and scale test automation across modern and legacy platforms
• Design and maintain scalable automation frameworks and regression suites
• Build API, integration, end-to-end, and non-functional automated tests
• Integrate quality gates and automation into CI/CD pipelines
• Define test data strategy and maintain traceable quality evidence
• Identify quality risks early and drive remediation plans
• Define test strategy and produce Test Project Completion Certificates
• Use AI to propose test scenarios, edge cases, and coverage gaps
• Use AI support for defect triage and regression prioritization
• Generate initial automation scaffolds with AI, then validate and harden them
• Critically review AI-generated assertions and expected outcomes
• Plan, monitor, and manage operational delivery against quality parameters and timelines
• Implement work management trackers and delivery plans
• Work with onshore managers to agree scope, stakeholders, escalation matrices, milestones, and timelines
• Design and implement management information systems for status updates and risk/control trends
• Drive risk and governance culture and continuous improvement
• Champion customer service and compliance integration
• Apply project management skills and technology to improve deliverables and services

EXL

Assistant Manager

Lead Assistant Manager

Assistant Manager

Record to Report Assistant Manager

Senior Executive – Subrogation Support

Senior Coding Auditor

Senior Coding Auditor

Senior Clinical Auditor

Senior Coding Auditor

Senior Coding Auditor

CRM Manager

Senior Executive Onboarding

Senior Engagement Manager – Credit Risk, Pricing Strategy

Collections Strategy – Engagement Manager

Senior Test Automation Engineer