ExtraHop

Accounting Manager

• Manage monthly deferred commissions close processes, including portfolio-based accounting, performance obligation allocations, weighted-average rate calculations, and accrual, deferral, and amortization entries
• Prepare the Rates Workbook for bookings and commission reconciliations
• Maintain the deferred commissions dashboard and quarterly customer product life reports
• Write annual technical audit memos, lead quarterly customer-life evaluations, and manage audit deliverables
• Partner with the Commission's team on compensation plan updates
• Advance process automation using AI tools such as Claude and commission engine automation modules
• Administer enterprise global banking portals and accounts, including user access, entitlements, permissions, KYC reviews, mTLS protocols, ACH fraud filters, concentration sweep structures, and payment processing modules
• Administer the global corporate credit card program, including MCC policies, credit limits, rejected authorizations, card issuance, and accounting department cardholder responsibilities
• Manage relationships with commercial banking partners, recurring meetings, service levels, and escalations
• Ensure nine international entities remain in good standing through AGMs, statutory filings, and corporate governance requirements
• Project-manage the setup of new international subsidiaries
• Oversee appointing, resigning, or updating foreign Directors
• Maintain KYC documentation for foreign banks and regulatory bodies
• Lead weekly international operational syncs to track filing deadlines and cross-functional accountability
• Administer financial close management software, including user onboarding, workflow optimization, and ongoing process support
• Report to the Corporate Controller

Senior Accounting Manager

Sales

• Meet and exceed assigned sales targets by closing new accounts and growing revenues in existing customer installations
• Identify prospects through cold calls, lead follow-up, and face-to-face meetings
• Align with senior executives to understand territory business, decision-making, and financing processes
• Align ExtraHop leadership with the correct decision makers
• Present and demonstrate ExtraHop products to customers
• Provide customer and competitor feedback and field intelligence
• Articulate the value of the Agentic Enterprise and decision-grade intelligence for security outcomes
• Help customers transition from reactive alerts to proactive, autonomous SOC workflows
• Sell platform visibility across the entire AI estate, including traffic patterns and AI-model interactions
• Demonstrate ExtraHop as the foundational source of truth for human analysts and autonomous AI agents
• Identify opportunities involving AI-powered attacks, identity-based attacks, and shadow AI usage
• Prepare and implement strategic sales account plans
• Identify business growth opportunities in the assigned customer base
• Coordinate resellers, field sales engineers, and management in sales processes, lead generation, opportunity registration, revenue forecasting, and goal tracking
• Work with resellers to grow business in the territory
• Prepare and maintain accurate territory sales forecasts
• Network in customer and related organizations

Regional Sales Manager

Solutions Engineer

• Develop advanced GUIs
• Develop advanced Trigger Scripts
• Develop intermediate external REST API scripts
• Apply intermediate networking knowledge
• Apply intermediate application design knowledge
• Understand, develop, and implement cloud network design in AWS, Azure, and GCP
• Work with SOC and Incident Response Teams on workflows using network data to decrease Mean-time-to-Respond
• Develop custom tools using Python and JavaScript-based APIs to extend ExtraHop platform functionality
• Develop customized data analysis to monitor changing technical and business conditions in real time
• Create rich data visualizations for tactical investigations and strategic objectives
• Create automated tools to streamline repeatable processes and maximize time spent building intelligent solutions
• Conduct hands-on learning sessions with key customer personnel

Senior Solutions Architect

Support Engineer

• Support customers in resolving technical issues with ExtraHop products using internal resources and data analysis
• Provide hardware and firmware deployment support for appliances
• Participate in Knowledge Centered Services (KCS) by learning from documented knowledge and contributing to discussions
• Perform troubleshooting activities using guidance and existing documentation
• Assist with initial ticket handling and escalate when necessary
• Collaborate with experienced engineers and cross-functional teams on complex issues
• Assist customers with network infrastructure, virtualization, and third-party integration configuration
• Assist customers with hardware support and replacement
• Use a ticketing system to update, communicate, and complete work items
• Act as the single point of contact for customer questions and concerns
• Communicate professionally with customers via phone, ticketing system, and video conferencing
• Attend regular in-office meetings, limited to no more than monthly, and annual in-office training sessions

Support Engineer I

• Support customers in resolving technical issues with ExtraHop products using internal resources and data analysis
• Provide hardware and firmware deployment support for appliances
• Participate in Knowledge Centered Services (KCS) by learning from documented knowledge and contributing to discussions
• Engage in troubleshooting activities following guidance and existing documentation
• Assist with initial ticket handling and escalate when necessary
• Collaborate with experienced engineers and cross-functional teams on complex issues
• Assist customers with configuration of network infrastructure, virtualization, and third-party integrations
• Assist customers with hardware support and replacement
• Use a ticketing system to update, communicate, and complete work items
• Act as the single point of contact for customer questions and concerns
• Communicate with customers via phone, ticketing system, and video conferencing
• Attend regular in-office meetings, limited to no more than monthly
• Attend annual in-office training sessions

Product Marketing

• Lead and inspire the Product Marketing function with 3 direct reports.
• Own positioning and messaging architecture for the full portfolio.
• Own launch strategy and end-to-end launch execution.
• Enable sales and partners with tools and training communicating ExtraHop’s value proposition.
• Develop sales collateral, presentations, playbooks, and product demonstrations for enterprise customers.
• Create thought leadership, customer engagement, and demand-generation content, including white papers, blogs, case studies, and webinars.
• Conduct market research and competitive analysis.
• Design and execute integrated marketing campaigns with the broader marketing team.
• Serve as a trusted advisor and spokesperson in executive meetings, customer engagements, and industry events.
• Partner with Product Management, Corporate Marketing, Field Marketing, Sales, and Operations.
• Report to the VP of Marketing and serve as a public voice with customers, analysts, and press.

Senior Director, Product Marketing

Learning and Development

• Develop tutorial and explainer videos using screen captures, motion graphics, animations, and voiceovers
• Apply learning theory and instructional design best practices
• Produce course design documents and video scripts
• Collaborate with subject matter experts to identify knowledge and skill gaps
• Conduct independent research using internal and external resources
• Create and deploy courses within the learning management system
• Perform quality assurance reviews of new and revised courses and assessments
• Update aging assets to align with current product versions

Learning Experience Designer

• Learn and maintain in-depth knowledge of ExtraHop’s products and solutions, competitive products, and industry trends
• Develop and grow pipeline and revenue in the assigned region through large enterprise opportunities accessed via reseller partners
• Work with strategic reseller and alliance partners to build customized sales programs focused on pipeline creation
• Collaborate cross-functionally with field sales, engineering, customer support, product management, finance, and legal to build business alignment
• Partner with sales enablement, channel marketing, and field marketing to build partner enablement, communication, and engagement plans
• Monitor changes in the regional partner landscape
• Identify new markets and partners to help scale within the region

Channel Sales Manager

• Meet and exceed assigned sales targets by closing new accounts and growing revenues in existing customer installations
• Identify prospects for ExtraHop products through cold calls, lead follow-up, and face-to-face meetings
• Call on senior executives to understand the business, decision-making, and financing processes of the territory
• Present and demonstrate ExtraHop products to customers
• Provide customer and competitor feedback and field intelligence
• Prepare and implement strategic sales account plans for all customers and identify business growth opportunities
• Coordinate resellers, field sales engineers, and management in sales processes, lead generation, opportunity registration, revenue forecasting, and tracking to revenue goals
• Work with resellers to grow business in the territory
• Prepare and maintain an accurate sales forecast
• Network in customer and related organizations

Sales Operations Manager

• Own territory management and headcount planning for EMEA
• Continually reassess and adjust sales plans to stay ahead of the business
• Lead business reviews with senior leadership
• Deliver ad-hoc reporting on pipeline, closed-won trends, productivity, and other key sales metrics
• Own forecasting, pipeline management, and segmentation processes
• Support the sales technology stack
• Partner with Customer Ops, Enablement, Sales Compensation, Marketing Ops, Deals Desk, FP&A, and other teams
• Report to the VP, Sales Operations
• Serve as an individual contributor with no direct reports

Senior Accounting Manager

Regional Sales Manager

Senior Solutions Architect

Support Engineer I

Support Engineer I

Senior Director, Product Marketing

Learning Experience Designer

Channel Sales Manager

Regional Sales Manager

Principal Sales Operations Analyst