Ferguson

Sales

• Report to the Aftermarket & Plant Solutions Manager
• Develop and maintain relationships with principal manufacturers, engineers, contractors, and end-users within the defined territory
• Support customer satisfaction from project inception through installation and beyond
• Perform problem analysis, product application assessment, product selection, design/application development assistance, specification recommendations, estimating, scope development, bidding, and startup and commissioning overview
• Analyze territory competition and devise sales strategies
• Assist in annual business planning and communicate sales strategy to management
• Strategize opportunities to optimize buy-resale arrangements and assess risk and reward
• Improve sales skills and product knowledge and develop the same in direct reports
• Build strategic partnerships with engineers, owners, contractors, and other stakeholders
• Identify capital improvement and engineered sales opportunities and communicate them for follow-up and development
• Represent Ferguson Process Solutions at industry events and organizations
• Promote other Ferguson offerings within Process Solutions opportunities
• Travel with principal manufacturer partners to identify opportunities and provide technical solutions
• Build relationships with plant operators, maintenance personnel, and utility leadership
• Support customers and principal manufacturers across Michigan

Water & Wastewater Process Solutions Sales Representative

Procurement

• Lead execution of global sourcing and supplier development strategies supporting Ferguson’s global sourcing needs
• Define product cost structures, identify cost-saving opportunities, and lead cost-optimization projects
• Lead supplier exploration, qualification, and onboarding for assigned categories
• Lead contract negotiation and execution
• Implement global product development and sourcing projects and ensure successful execution of the product development pipeline
• Identify, lead, and coordinate supplier diversification efforts
• Support complex Business Unit integration projects and collaborate with functional teams on implementation
• Develop cross-functional activities with other departments
• Establish and build long-term relationships with global suppliers
• Support global sourcing and business operational process development and optimization
• Lead supplier scorecard evaluations and coordinate supplier business reviews
• Implement complex multifunctional special projects
• Drive strategic direction established by the company and department
• Manage supplier performance and facilitate supplier issue resolution
• Ensure continuity of supply and collaborate with procurement and global supply chain teams on inventory optimization
• Provide input into the annual budget and operate within approved budget guidelines
• Report to the Director, Global Sourcing and collaborate with regional general managers, sourcing teams, and cross-functional teams across Category Management, Product Development, Quality, Marketing, Supply Chain, Finance & Accounting, Procurement, HR, and Legal

Global Sourcing Manager – Industrial

Operations

• Provide day-to-day support and coordination with management and internal/external teams
• Process orders and ensure timely follow-up
• Identify issues in order entry or operations processes and collaborate with management on prompt, efficient solutions
• Support installation managers with order and delivery information
• Ensure compliance with company standards and procedures
• Perform administrative duties as assigned
• Perform additional duties and tasks as assigned

Operations Coordinator

Data Analyst

• Own the strategy, vision, and roadmap for Ferguson’s Decision Support Center
• Define product vision and strategy
• Determine customer needs through market research
• Complete competitive analyses and market validation across customers and products
• Manage and communicate a detailed product roadmap
• Use qualitative and quantitative research to drive business value and roadmap prioritization
• Identify and prioritize opportunities to improve operational efficiency and business impact
• Collaborate with business, Finance, and Reporting teams to define, document, and prioritize requirements
• Communicate changes and their alignment with company goals to business leaders
• Work with Project Management to ensure products are delivered on time and properly scoped
• Coordinate alignment among delivery teams, customer groups, and leadership throughout the software development lifecycle
• Monitor product health through analytics and customer feedback sessions
• Provide ongoing product commentary to leadership
• Maintain a work environment supporting customer service, collaboration, performance feedback, recognition, respect, and employee satisfaction
• Support quality hiring, training, and succession planning processes
• Perform other job-related duties as requested

Lead Product Owner – Data Analytics

Product Specialist

• Act as the subject matter authority for residential and light commercial unitary products and provide technical support
• Create and maintain consultative sales relationships with new and existing clients
• Provide product suggestions and expertise
• Conduct job-site visits
• Collaborate with partners at all levels to promote Ferguson products
• Develop and maintain relationships with outside sales, field technicians, and customers
• Provide technical product knowledge and product training in person and virtually to customers and internal associates
• Work with branch personnel to ensure customer service from order through delivery and beyond
• Continually improve product knowledge to promote a professional image in the field
• Act as liaison between contractors and manufacturers
• Work with manufacturers to report potential issues from the field
• Troubleshoot off site via phone or text messaging with customers

Product Specialist – HVAC

Manager

• Identify, target, and secure national and large regional fire protection contractors, developers, and end-users.
• Develop customized sales strategies for multi-location customers.
• Respond to RFPs, negotiate pricing, and build national-level agreements.
• Attend Ferguson Large Strategic Project calls and strategize with all KOBs to identify opportunities and drive project goals.
• Communicate Large Strategic Project opportunities with district leaders to drive Ferguson Fire involvement.
• Serve as the primary point of contact for strategic national accounts at corporate, district, and/or regional levels.
• Build and maintain trusted relationships with client organizations, project managers, procurement teams, and Senior Sales managers.
• Ensure client expectations through proactive communication, performance tracking, and value delivery.
• Collaborate with sales, operations, credit, logistics, and fabrication teams to execute customer commitments.
• Provide market insight and customer feedback on service levels, inventory needs, and delivery performance.
• Track account performance against sales targets and prepare regular leadership reports.
• Monitor KPIs, profitability, and pipeline activity using PBI and sales tools.

Water & Wastewater Process Solutions Sales Representative

Global Sourcing Manager – Industrial

Operations Coordinator

Lead Product Owner – Data Analytics

Product Specialist – HVAC

Strategic National Accounts Manager – Fire and Fabrication