Grifols

Nurse

• Perform physical examinations and establish medical histories to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Make donors aware of potential hazards
• Provide donor education regarding general health
• Counsel donors regarding unacceptable test results
• Evaluate and manage donor injuries and adverse events
• Evaluate illness and medication histories to ensure continued donor suitability
• Assist in employee training
• Administer the employee Hepatitis Vaccine program

Center Medical Specialist, LPN

Operations

• Serve as acting leader in the Center Manager’s absence when assigned
• Perform all tasks within the plasma center and fulfill production employee and donor-flow supervisor duties
• Oversee donor operations and supervise operations supervisors and donor center staff during assigned shifts
• Coordinate staffing, task assignments, break schedules, and coaching
• Create employee schedules to accommodate donor cycles
• Adjust inventory levels and submit vendor orders
• Inform the Center Manager of irregularities and provide corrective action plans
• Execute daily operational plans to achieve donor throughput, quality, and productivity targets
• Partner with the Center Manager and Quality team to resolve deviations and operational concerns
• Monitor donor flow and address delays or service issues
• Supervise donor selection, plasma collection, and manufacturing records
• Attend required training sessions and staff meetings
• Ensure accurate documentation and timely reports
• Maintain facility cleanliness and equipment condition
• Assist with control of center donor funds
• Participate in onboarding, training, and cross-training staff
• Maintain communication with service areas to ensure documentation and quality
• Promote safety, teamwork, and accountability
• Report unsafe situations or conditions
• May be trained to repair plasma center equipment
• Assist the Center Manager with tasks supporting company objectives

Senior Operations Supervisor – Plasma Center

Technician

• Oversee coordination and operations of the production schedule, shift, and personnel
• Set up and operate equipment in a biologics processing environment for plasma-derived pharmaceuticals
• Follow procedures and practices according to FDA regulations
• Complete documentation according to FDA regulations
• Adhere to departmental and corporate safety policies
• Clean facilities and equipment
• Perform basic process analyses, including pH, refractive index, turbidity, and conductivity measurements
• Operate ultrafiltration units, chromatography columns, CIP systems, SIP systems, and centrifuges
• Utilize touch-screen Operator Interface Terminals
• Train entry-level personnel
• Perform complex and advanced job tasks
• Assist management with coordinating and scheduling day-to-day departmental operations
• Serve in a leadership role when direct supervision is absent
• Perform other assigned duties

Lead Technician – Manufacturing

• Perform physical examination and establish medical history to determine donor suitability
• Build rapport with donors to ensure overall customer satisfaction
• Ensure donor and staff confidentiality
• Provide donor awareness regarding potential hazards
• Provide donor education regarding general health and counsel regarding unacceptable test results
• Evaluate and manage donor injuries and adverse events
• Perform evaluations of illness history or medications to ensure continued donor suitability
• Assist in employee training
• Administer employee Hepatitis Vaccine program

LPN/RN

• Oversee day-to-day plasma donation center operations, donor safety, regulatory compliance, production goals, and profitability
• Act on behalf of the Center Manager and manage the center independently when the manager is absent
• Collaborate with Training and Quality staff to meet training and quality goals
• Coach, lead, delegate to, and monitor Operations Supervisors and frontline employees
• Monitor and evaluate operations, develop action plans, and implement efficiency improvements
• Manage personnel functions, including hiring, work assignment, development, training, discipline, termination, and personnel records
• Partner with the Center Manager on budget preparation and oversee facility performance against production and quality targets
• Direct and supervise employees, including creating and managing work schedules
• Perform production employee tasks when needed
• Maintain facility cleanliness and equipment condition
• Manage freezers, plasma shipments, equipment failures, and freezer alarms
• Develop and implement donor recruitment advertising campaigns
• Ensure compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, and cGMP
• Direct donor selection, plasma collection, and manufacturing records to maintain production standards
• Build donor rapport and support customer satisfaction and long-term donation
• Control donor funds and maintain accurate financial records
• Report center irregularities and implement corrective actions
• Conduct risk management reviews and investigate unsafe situations and complaints
• Direct and monitor outside vendors
• Review special projects for accuracy and timely completion
• Help implement the donor center’s mission in the community

Plasma Donation Center Operations Manager

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and perform set-up
• Provide appropriate feedback to ineligible donor candidates
• Ensure donor screening information is complete
• Ensure donor confidentiality
• Perform work in a plasma center while following occupational safety and protective-equipment requirements

Donor Center Technician

Phlebotomist

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
• Respond to and assist with donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center producing plasma-derived medicines and supporting donor care

Processor

• Collect and process donor samples for processing and testing
• Record product and sample weights
• Label samples and freeze units within the required timeframe
• Pack units for final shipment
• Pack samples and prepare shipping boxes for the testing laboratory
• Monitor stored products
• Report equipment working conditions
• Maintain accurate donor files
• Handle shipping and inventory control responsibilities
• Maintain active communication and quality in plasma center operations

Plasma Processor

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
• Respond to and assist with donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center providing essential plasma-derived medicines for patients

General

• Maintain active communication with other service areas to ensure accurate documentation and quality
• Build rapport with donors to support customer satisfaction and long-term donation
• Maintain compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal procedures
• Report unsafe situations or conditions to the appropriate lead, supervisor, or manager
• Assist in determining donor suitability before venipuncture
• Respond to and handle donor reactions according to guidelines
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Troubleshoot autopheresis displays and document exceptions
• Calibrate and maintain autopheresis machines and associated equipment
• Dispose of contaminated disposable equipment and clean equipment and work areas between donors
• Maintain accurate production records and donor confidentiality
• Collect and process donor samples for testing
• Record product and sample weights
• Label samples, freeze units, and participate in unit management according to SOP
• Pack units and samples for shipment to testing laboratories
• Monitor stored product and equipment working conditions
• Conduct pre-donation medical screening
• Determine hematocrit and protein using finger sticks, hematastat, and refractometer
• Provide feedback to ineligible donors
• Complete and verify donor screening information
• Communicate donor medical information to medical staff
• Establish and maintain organized donor files
• Greet donors, answer phones, and assist center management

Donor Center Specialist

Compliance

• Assist with all aspects of regulatory compliance, communications, submissions and licenses
• Represent Canada Regulatory Affairs for Plasma Operations with agencies and associations, including PPTA
• Serve as Authorized Official for Canadian Health Authorities and FDA
• Ensure processes comply with applicable national and international regulations, guidelines and legislation
• Direct the Canadian Regulatory Affairs for Plasma Operations Department
• Compile and submit regulatory documents for source plasma collection
• Communicate and coordinate with local and international Health Authorities
• Negotiate to secure prompt regulatory approvals
• Prepare and/or review responses to Health Authorities letters
• Complete, maintain and renew site, foreign site GMP, and medical laboratory licenses
• Prepare annual report changes and donor suitability document lists for BRDD submission
• Review product labels and assess Change Controls
• Maintain registration status and steer filings through approval
• Maintain regulatory product compliance and quality requirements
• Monitor regulatory and manufacturing changes and ensure appropriate actions are taken
• Support client and Health Authority inspections
• Develop and lead compliant regulatory strategies supporting business objectives, including establishing or acquiring plasmapheresis centers
• Assure training and professional development of staff; provide regulatory training and advice internally
• Report to the VP, Quality for Plasma Self-sufficiency Projects and supervise the Regulatory Affairs Manager

Director, Regulatory Affairs, Canada

• Assist in determining donor suitability
• Establish rapport with donors to ensure customer happiness and confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold
• Wear protective eyewear, garments, gloves, and cold-gear

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and perform donor-center setup
• Provide feedback to ineligible donor candidates
• Ensure donor screening information is complete
• Maintain donor confidentiality

• Assist in determining donor suitability
• Establish rapport with donors and ensure customer satisfaction and confidentiality
• Respond to and assist with donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center providing phlebotomy and donor-care services

Supervisor

• Oversee the manufacturing process and department personnel on a designated shift
• Ensure processes meet cGMP and company standards for aseptic operations
• Train and develop department technicians
• Supervise employees, assign tasks, check work, and maintain schedules
• Review department batch documentation for completeness and accuracy
• Initiate facility work orders when equipment requires repair
• Participate in process and product troubleshooting to maintain aseptic processing, product yields, and facility environmental control
• Recommend and implement improvements to production methods, equipment performance, facility layout, and product quality
• Ensure compliance with regulatory requirements and maintain knowledge of regulatory and industry standards
• Generate written investigation reports for out-of-specification results and out-of-procedure events
• Participate in regulatory and internal inspections/audits and provide written responses
• Provide hands-on guidance and training to direct reports
• Appraise and monitor department personnel performance
• Coach, counsel, address complaints, and resolve employee issues with Human Resources
• Lead employee health and safety efforts
• Participate in interviewing and selection for hiring or promotion of department personnel
• Frequently drive to site locations, with occasional travel within the United States

Center Medical Specialist, LPN

Senior Operations Supervisor – Plasma Center

Lead Technician – Manufacturing

LPN/RN

Plasma Donation Center Operations Manager

Donor Center Technician

Phlebotomist

Plasma Processor

Phlebotomist

Donor Center Specialist

Director, Regulatory Affairs, Canada

Phlebotomist

Donor Center Technician

Phlebotomist

Supervisor, Manufacturing – IGIV Bulk