GXO Logistics, Inc.

Solutions Engineer

• Contribute to and evolve enterprise data architecture strategy by providing deep technical expertise and aligning architectural decisions to business priorities
• Translate complex business requirements into scalable, secure, and cost-optimized cloud-native architectures using GCP and Snowflake
• Develop and promote adoption of enterprise architecture standards, reference architectures, governance models, and best practices across global teams
• Design and guide implementation of modern data platforms supporting batch, streaming, analytics, AI/ML, and agentic workflows, including LLMs, RAG, and orchestration frameworks
• Partner with engineering, product, data science, and business stakeholders to inform and influence roadmap priorities and ensure alignment with enterprise strategy

Principal Solutions Architect

Customer Support

• Handle customer enquiries via the call management system with accuracy and care
• Investigate and resolve issues promptly within service guidelines
• Manage urgent orders, returns, and complaints with empathy and efficiency
• Liaise with internal departments to ensure smooth communication and service delivery
• Maintain customer profiles and proactively manage service changes
• Serve as the first point of contact for NHS customers under the NHS Supply Chain contract

Customer Service Advisor

Associate

• Receive, inspect, and accurately record incoming inventory, including racks, trays, networking equipment, and other hardware
• Maintain inventory records and documentation for received and shipped items
• Perform stock counts and reconcile discrepancies
• Coordinate inbound and outbound shipments with suppliers and carriers
• Prepare shipping documents, labels, and packaging
• Upload, unpack, and inspect incoming shipments
• Transport inventory by hand using material handling equipment in accordance with safety procedures
• Maintain clean and organized storage areas and shipping/receiving docks
• Dispose of packaging materials and obsolete equipment as needed
• Follow safety protocols and data center security measures and access controls
• Collaborate with data center operations, procurement, and technical support teams
• Support special projects and other duties assigned by management
• Set up and install computer server racks according to instructions
• Assemble server racks using diagrams and guidelines
• Safely use basic tools and equipment
• Support senior technicians with cable management and organization within server racks

Data Center Logistics Associate – Weekend 1st Shift

Sales

• Define and own GXO’s global sales strategy aligned to growth, profitability, vertical priorities and solution roadmap
• Establish a pathway to organic growth and double EBIT margin percentage across more than $13 billion in revenue
• Translate enterprise strategy into scalable sales plans, target markets, customer segments, vertical priorities and measurable execution roadmaps
• Own the global “how we sell” approach while enabling regional flexibility
• Establish a global go-to-market approach for solution-based selling, cross-regional collaboration and strategic opportunities
• Identify organic growth opportunities, new logos, strategic vertical opportunities and expansion opportunities
• Shape commercial investment priorities, resource allocation and long-range growth plans with the Chief Commercial Officer and executive leadership
• Design and build the target global sales organization, including structure, roles and headcount
• Build succession plans and scalable sales capabilities through onboarding, coaching, playbooks and development programs
• Build executive-level relationships with strategic customers, prospects, partners and international stakeholders
• Lead regional and global pursuits for new logos and accounts in partnership with Customer Success
• Represent GXO as a senior external ambassador and ensure a coordinated “One GXO” customer experience
• Lead or support complex commercial negotiations balancing customer value, operational deliverability, risk and profitable growth
• Capture the global voice of the customer to shape propositions, solutions, technology priorities and service improvements
• Represent GXO at customer forums, industry events and strategic partner engagements
• Monitor logistics, supply-chain and sector trends, competitor activity, customer investment patterns and local regulations
• Assess geopolitical, regulatory and economic developments affecting sales cycles, market access, customer requirements and commercial risk
• Set global and regional targets for revenue, margin, pipeline health, win rate, conversion, account expansion and forecast accuracy
• Establish governance for opportunity qualification, pipeline reviews, bid prioritization, pricing, deal approvals and sales performance
• Use CRM data, analytics and forecasts to focus resources, identify risks and improve predictability
• Provide concise, insight-led reports and recommendations
• Hold leaders accountable for outcomes, corrective actions and continuous improvement
• Partner with regional CEOs and Operations, Solutions, Marketing, Commercial Excellence, Technology, Engineering, Finance, Legal, Procurement and Human Resources
• Influence across a complex global matrix and create shared accountability for customer and growth outcomes
• Champion automation, AI, data and technology-enabled logistics in customer propositions

Head of Global Sales

Manager

• Act as the primary point of contact for the customer
• Provide clear, accurate, and timely communication regarding performance, issues, risks, and resolutions
• Provide operational insight and commentary explaining performance results, trends, and root causes to the Non-Core and Primary Manager
• Manage individual and team performance through regular feedback, coaching, and structured performance reviews
• Support and embed continuous improvement initiatives through standardisation, process review, and team involvement
• Ensure strong operational control, accurate performance reporting, proactive issue resolution, and continuous improvement

Network Primary, Non-Core First Line Manager – Nights

Operator

• Operate powered industrial lift trucks and order pickers to push, pull, lift, stack or move products, equipment and materials
• Use a handheld scanner with a high degree of accuracy
• Load and unload trailers as needed
• Adhere to the 7S program and maintain a clean environment
• Demonstrate commitment to process excellence
• Understand and follow the Supply Chain quality policy
• Perform inbound receiving processes

PIT Operator II

Clinical Operations

• Oversee operational and personnel activities in the facility
• Ensure the safe, clean and efficient operation of the site
• Hire, train, develop and evaluate staff, consulting with HR as needed
• Maintain work schedules and work assignments
• Ensure time and attendance is properly maintained, monitored and approved
• Ensure efficient utilization of equipment and coordinate maintenance needs
• Maintain and model the 7S Workplace Organization standard
• Ensure safety procedures and policies are followed
• Partner with staff to manage and maintain appropriate stock
• Ensure compliance with specified contract metrics
• Maintain high standards of operational efficiency
• Ensure quality management system procedures are implemented throughout functional groups
• Focus on productivity, quality and safety requirements according to company and customer needs

Site Operations Manager – 2nd Shift

Analyst

• Prepare operational analyses of services, projects, or general business actions
• Maintain databases, extract information, and develop metrics and scorecards to measure and improve overall performance
• Analyze operations, including performance and productivity data, error rates, and root causes
• Monitor and analyze reports to identify operational issues throughout departments
• Utilize systems and software to develop and maintain reporting tools supporting business decisions
• Create reports, graphs, charts, presentations, and other documents supporting analysis
• Collect and analyze data for modeling, network optimization, and/or supply chain redesign
• Develop and deliver productivity savings and engineered solutions analytics for the account
• Improve operational productivity and efficiency through actionable analyses

Senior Logistics Analyst – 1st Shift

Clerk

• Process orders and maintain inventory in the Warehouse Management System (WMS)
• Perform data entry tasks
• Research and correct transaction errors
• Handle domestic and international shipping documents
• Work 1st shift, Monday–Thursday, 5:00am–3:00pm
• Perform additional duties outside normal responsibilities as needed

Clerk III

• Operate powered industrial lift trucks and order pickers to push, pull, lift, stack or move products, equipment and materials
• Use a handheld scanner accurately
• Load and unload trailers as required
• Adhere to the 7S program and maintain a clean environment
• Demonstrate commitment to process excellence
• Demonstrate understanding of the company quality policy
• Perform inbound receiving processes

PIT Operator II – 1st Shift

Operations

• Build a culture that supports high employee morale and ensures company policies and procedures are met
• Improve employee engagement and maintain clear and frequent communication at every level
• Establish work schedules, assign jobs and train staff
• Guide, counsel and encourage employees; improve potential and champion high standards
• Establish and maintain effective relationships with onsite customers and other key partners
• Provide a safe and secure work environment through training and safety inspections
• Assist with evaluating employee performance and provide written and verbal feedback
• Implement and carry out all company policies, procedures and standards

Senior Supervisor, SC Operations – 1st Shift

General

• Serve as the primary point of contact for all dock-related activities
• Coordinate safe, efficient, and timely movement of trailers in and out of the facility
• Champion operational safety and support hand tools and dock-related equipment
• Coordinate loading and unloading dock activities and trailer movements
• Manage and sequence trailer docking, release, and yard flow
• Monitor dock conditions and exercise stop-work authority when unsafe conditions are identified
• Follow proper escalation procedures
• Partner with operations, transportation, yard services, and customer-facing teams
• Communicate with internal and external stakeholders
• Ensure dock activities align with process guidelines, safety standards, and site SWIs
• Support dock and yard organization according to 7S workplace standards
• Conduct visual inspections to identify risks, inefficiencies, or delays
• Use Microsoft Office 365 and Google Suite to track activity, communicate updates, and document issues
• Provide coverage and operational support to site leadership and Lead peers as needed

Yard & Dock Coordinator – Various Shifts

• Operate powered industrial lift trucks and order pickers to push, pull, lift, stack or move product, equipment and materials
• Use a handheld scanner with a high degree of accuracy
• Load and unload trailers as needed
• Adhere to the 7S program and maintain a clean environment
• Demonstrate commitment to process excellence
• Demonstrate understanding of the Supply Chain quality policy
• Perform inbound receiving processes
• Perform duties outside normal responsibilities as needed

PIT Operator

Supply Chain

• Monitor trends, analyze issues, recommend improvements and provide leadership and training to Inventory Control team members
• Supervise Inventory Control team members and ensure company policies are enforced
• Maintain the integrity of inventory records while following established procedures
• Research complex transaction histories to reconcile discrepancies
• Communicate with all levels of management and customer representatives
• Provide leadership and training to accomplish company goals and objectives
• Coordinate team member activities and ensure effective use of productive working hours
• Investigate facilities operations to troubleshoot processes and make or recommend improvements

Inventory Control Manager – 1st Shift

Financial Planning and Analysis

• Take ownership of financial activities supporting a new customer startup through implementation, stabilization, and ongoing operations
• Coordinate with cross-functional stakeholders to track open issues, follow up on commitments, and drive action items to timely resolution
• Develop and maintain forecasts, budgets, and financial models for business planning and decision-making
• Analyze financial and operational performance, identify trends and risks, and provide actionable insights to leadership
• Support customer invoicing, revenue tracking, and month-end financial activities
• Partner with Operations, HR, Engineering, Accounting, and Project Management teams
• Develop reporting, dashboards, and KPIs to improve visibility and support operational and financial performance
• Perform ad hoc analysis related to labor, productivity, profitability, customer growth, and operational initiatives
• Identify opportunities to improve processes, reporting, and financial controls