Hamilton Company

Field Engineer

• Support, repair, and maintain robotic instrumentation
• Provide field support for the Phoenix, Arizona location and surrounding areas
• Install new equipment
• Perform preventative maintenance
• Troubleshoot and repair Hamilton equipment
• Report problems and perform root cause analysis on instrument failures
• Provide high-quality customer support through installation, maintenance, and troubleshooting
• Commute regularly to customer sites and navigate within the region to ensure on-time arrival

Field Service Engineer

Manager

• Lead the end-to-end sourcing, purchasing, and supplier-management strategy for PCBA and electronic commodities
• Ensure continuity of supply, manage MRP activities, mitigate supply-chain risk, and drive cost and performance improvements aligned with product roadmaps
• Purchase PCBA and electronic commodities in accordance with MRP requirements
• Review order-action reports and execute purchase-order cancellations, reschedules, and other required actions
• Partner with Engineering, Operations, and other stakeholders on sourcing, cost-reduction, and risk-mitigation strategies
• Resolve production material shortages and communicate status updates to impacted internal teams
• Negotiate pricing, commercial terms, and supply commitments with suppliers
• Evaluate inventory levels and maintain materials in line with target safety-stock requirements
• Coordinate supplier setup and resolve invoice discrepancies with Accounting
• Establish, monitor, and report supplier KPIs; lead corrective actions and continuous-improvement efforts
• Review assigned nonconformance reports and process supplier returns promptly
• Develop and maintain a strategic roadmap for PCBA and electronic commodities with Engineering and key technology suppliers
• Lead cross-functional teams and manage projects from planning through execution, including tracking and reporting progress
• Perform other related duties as assigned

Senior Commodity Manager – PCBA, Electronics

Supervisor

• Lead by example across safety, people, quality, production, and cost
• Ensure personnel safety, well-being, and compliance with federal, state, and local regulations
• Create a positive workplace environment and ensure equitable treatment of employees
• Communicate with direct reports and provide development and coaching through one-on-ones, performance evaluations, and daily feedback
• Ensure adequate staff coverage for all shifts, including vacations and unplanned absences
• Manage and coordinate training, professional development, and team building
• Maintain and improve product quality
• Monitor daily metrics to ensure production goals are met
• Lead continuous improvement efforts and implement improved, sustainable processes
• Manage manufacturing costs, including consumables, scrap, and direct labor/overtime
• Report down machines and support routine maintenance
• Communicate and present information to senior leadership
• Collaborate with cross-functional teams

Senior Production Supervisor – Lab Products

General

• Provide application, training, and technical support to customers for Hamilton products
• Act as a technical liaison between customers and the Hamilton Sales team
• Operate within a designated territory
• Provide onsite and remote customer support
• Develop application-specific protocols on Hamilton products
• Troubleshoot application protocols and instrumentation
• Optimize liquid handling performance of instrumentation
• Provide basic and advanced software and hardware training
• Maintain support for existing customers with additional application protocols and training
• Understand customer expectations and schedule work accordingly
• Document application support work and customer visits in a company database or required format
• Work independently and make decisions based on experience and knowledge
• Maintain professional relationships with customers and co-workers
• Perform other duties as assigned

Field Applications Specialist

Product Specialist

• Work with the Product Manager to identify new market opportunities, develop product strategy, develop and launch new products, and manage the existing portfolio
• Serve as the point of contact for all product-related questions from internal and external sources
• Assist Product Management and Engineering teams in product development projects and launches
• Conduct sales and product training within the organization and associated channels/partners
• Attend internal and external training for product strategy and development
• Perform product demonstrations for customers, staff, and other stakeholders
• Assist with development and execution of product line business plans
• Work with the MarCom group to develop customer-facing product marketing materials
• Assist the Product Manager in achieving revenue growth targets for the product portfolio
• Become the subject matter expert on Hamilton's laboratory products, including syringes, pumps, and valves
• Contribute to day-to-day product support tasks and product training for the Hamilton customer network
• Perform other duties as assigned

• Lead daily operations of the Process Analytics applications team
• Allocate work, prioritize support requests, and oversee complex evaluations in Reno territories
• Serve as the primary escalation point for applications-related issues
• Define, track, and report team effectiveness metrics to the Applications & Tech Support Manager
• Maintain and prioritize the applications project and evaluation pipeline with field sales
• Support hiring, onboarding, coaching, and performance feedback
• Ensure standardized processes, tools, and documentation
• Oversee front-line technical support for Hamilton field sales and end users
• Coordinate and lead pre-sale end-user training
• Manage complex product evaluations and customer presentation data
• Coach specialists on data interpretation and presentation
• Oversee CRM documentation and active project tracking
• Coordinate improvements to analytical tools, workflows, and methods
• Monitor literature and trends and share segment insights with leadership and cross-functional teams
• Translate market opportunities into application use cases
• Oversee technical and marketing content development
• Collaborate with Product Management on product roadmap requirements
• Manage special projects, milestones, stakeholders, timelines, and reporting
• Partner with Product Management and Marketing on launches and initiatives

Applications Specialist III

Supply Chain

• Manage efficient logistics operations, including planning, forecasting, purchasing, manufacturing, and product delivery
• Improve, develop, and document processes and procedures
• Support logistics and operations for complex custom customer orders
• Forecast release of duplicate parts and manage forecast risks for custom and third-party devices
• Aid Demand Managers in forecasting and releasing duplicate custom parts
• Plan and schedule parts before purchasing and shop-floor execution to avoid duplicate or incorrect purchases
• Maintain efficient prototype manufacturing to prevent redundant production, incorrect procurement, and excessive lead times
• Interface technically with vendors, purchasing, and APE
• Apply science and technology experience to integrations
• Participate in project teams, including Project Review, Product Launch, and Cost Analysis
• Interact with Sales to provide shipping dates and follow up on order status
• Perform other related duties as assigned

Senior Supply Chain Analyst

Operator

• Assemble precision medical and laboratory devices
• Perform routine production duties and preventative maintenance
• Adhere to product quality standards and procedures
• Work in a production environment assembling laboratory devices or operating machinery
• Interact effectively with support groups and fellow employees
• Use hand tools, tweezers, and other light machinery
• Assemble equipment correctly according to blueprints and schematics
• Quality-check finished products and send unsatisfactory items to rework

Production Operator

Technician

• Prepare samples, mobile phases, buffers, reagents, standards, and system suitability solutions according to approved procedures
• Perform routine testing using HPLC and other applicable laboratory techniques such as titrations
• Set up instruments, confirm calibration status, conduct system suitability testing, and monitor analytical runs
• Review chromatograms and calculations for completeness, accuracy, and compliance with established specifications
• Enter observations, instrument parameters, calculations, and results into laboratory notebooks, worksheets, or electronic systems
• Follow controlled methods, standard operating procedures, good documentation practices, and applicable quality requirements
• Identify atypical results, instrument problems, sample discrepancies, and procedural deviations; notify the supervisor and assist with investigations
• Perform routine instrument checks, cleaning, minor troubleshooting, and preventive maintenance
• Maintain laboratory supplies, reagents, reference standards, columns, consumables, and sample inventories
• Maintain a clean, organized, and safe work area; label, store, and dispose of chemicals and samples properly
• Collaborate with production, quality assurance, engineering, and laboratory personnel to meet testing priorities and turnaround expectations

HPLC Lab Technician

• Assemble precision medical and laboratory devices
• Perform routine production duties and preventative maintenance
• Adhere to product quality standards and procedures
• Work in a production environment assembling laboratory devices or operating machinery
• Interact effectively with support groups and fellow employees
• Use hand tools, tweezers, and other light machinery
• Assemble equipment correctly according to blueprints and schematics
• Quality-check finished products and send unsatisfactory items to rework
• Meet quality and quantity quotas while working accurately in a fast-paced assembly environment