Hilton

• Review the income tax impact of development deals
• Manage external consultants to validate the accuracy and completeness of tax planning projects
• Work with international colleagues on cross-border tax planning initiatives and strategic projects
• Provide tax-related guidance to Treasury, Development, Legal, Operations Finance, and Owner Relations teams
• Coordinate with domestic and international tax reporting and compliance teams to align and implement tax planning initiatives
• Work with the Senior Director of Tax Forecasting on international tax modeling
• Review legal agreements to identify optimal tax planning considerations for development initiatives
• Review international tax modeling

Manager, Tax Planning

Analyst

• Support Payment Operations at properties, including payment-related inquiries and troubleshooting with internal and external support and engineering teams
• Provide communication and support for properties migrating to or implementing payment technologies
• Work with payment providers and internal teams to establish payment implementation procedures
• Manage merchant accounts (KYC), user roles/access, third-party integrations, and end-user functionality
• Create internal and external documentation supporting payments initiatives and capabilities
• Collaborate with payment providers to ensure successful implementation across payment initiatives
• Define training specifications, implementation plans, and pilot strategies with other teams
• Establish and audit onboarding processes with payment providers and front office teams to ensure property management system requirements are met
• Communicate with support teams to resolve reported issues, enforce operational guidelines, and identify process improvements
• Engage Payments leadership to provide insight on existing practices and help define requirements and SOPs for new capabilities
• Own payment gateway integrations and payment solution implementations
• Own operational procedures for payment technology solutions
• Own implementation guidelines for onboarding and installation of payment technologies

Senior Payments Technology Analyst

Accounting Manager

• Perform monthly close and post-close activities related to union reporting
• Calculate benefit contributions
• Prepare journal entries
• Submit accounts payable and wire requests
• Compile data supporting union documentation
• Partner with union representatives, auditors, and other third-party service providers to capture and approve required information
• Review collective bargaining agreements and annual rate change letters to ensure current rates are used
• Research and respond to information requests from internal departments and external auditors
• Collaborate with the manager to establish goals and prioritize project and department goals
• Develop positive, cross-collaborative relationships with finance and corporate departments
• Identify and support process improvement opportunities, partnering with Transition and Automation teams where applicable

Corporate Accounting Analyst

Manager

• Coach assigned hotels through all phases of the Service Improvement Program lifecycle, including diagnosing, action planning, and activating
• Facilitate structured discussions to identify guest friction points, service gaps, root causes, and process improvement opportunities
• Coach hotel teams in building actionable improvement plans and driving sustainable results
• Monitor progress against action plans and support execution and outcomes
• Advise hotel leadership teams through coaching, challenge, and guidance
• Analyze guest feedback, operational data, and field observations to inform recommendations
• Navigate complex situations while balancing brand standards and owner expectations
• Participate in calibration and consistency exercises
• Manage travel and workload to support hotel engagement and program cadence
• Build trust-based relationships with on-property leaders and above-property representatives
• Partner with Brand Performance Support, Quality Assurance, Brand Management, and other corporate teams
• Liaise between hotels and corporate partners to clarify expectations and drive solutions
• Communicate with senior leaders, management companies, and owners
• Share insights and best practices across Coaches
• Manage end-to-end Service Improvement Program delivery across an assigned portfolio of hotels
• Track progress, reporting, and documentation of hotel improvement journeys
• Coordinate hotel engagement schedules, travel planning, and follow-up activities
• Identify and communicate program trends, risks, and continuous improvement opportunities

Senior Manager, Service Improvement Program

Administration

• Administer Oracle EPM Planning applications supporting Budget, Forecast, Weekly Forecast, and Actuals for the PropPlan and Daily Revenue Reporting (DRR) applications
• Perform daily, weekly, and monthly administrative activities supporting business cycles and operational reporting
• Implement, monitor, and troubleshoot data loads, batch processes, and automated jobs affecting PropPlan and DRR environments
• Support Smart View connectivity and web access for PropPlan and DRR users
• Serve as a primary responder for PropPlan and DRR help desk tickets
• Diagnose, triage, and resolve user-reported issues, including reporting discrepancies, data latency or missing data, access and security questions, and version/scenario availability
• Collaborate with global Finance users by providing status updates and resolution guidance
• Partner with FP&A, Operations Finance, and regional finance teams during critical close and audit periods
• Maintain end-user guides, quick reference guides, and training materials
• Identify recurring help desk issues and recommend system or process improvements
• Support testing and validation for Oracle EPM updates, enhancements, and feature changes

Senior Analyst, Oracle EPM Application Administrator

Recruitment

• Manage the end-to-end recruitment cycle to fill open positions at Hilton-managed Hotels throughout North America
• Ensure recruitment processes, metrics, and compliance meet Hilton standards
• Evaluate applicant information in an applicant tracking system such as Oracle Recruit
• Conduct screening interviews and forward qualified candidates to hiring managers
• Source candidates for hard-to-fill roles
• Establish minimum qualification standards before posting positions
• Post positions internally, externally, and on commercial job sites
• Administer approved selection tests and pre-employment processes
• Extend job offers and close positions in the applicant tracking system after completing required notes and final dispositions
• Communicate recruitment updates to ROC Leaders, hiring managers, and property-level leadership
• Develop professional relationships with hotel hiring managers and business leaders
• Build a pipeline of quality talent through networking, sourcing/cold-calling outreach, job fairs, and continued candidate engagement

Manager, Tax Planning

Senior Payments Technology Analyst

Corporate Accounting Analyst

Senior Manager, Service Improvement Program

Senior Analyst, Oracle EPM Application Administrator

Recruiter, Recruitment Operations Center