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IMH
Posted: 9/16/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in insurance eligibility verification, prior authorization processes, and revenue cycle management while maintaining high standards of customer service and productivity. Proficient in medical terminology and coding, with strong time management and communication skills.
Highest-signal resume keywords
Insurance Authorization ExperienceRevenue Cycle KnowledgeMedical CodingCustomer ServiceTime Management
About the role
Key responsibilities & impact- Verify and complete insurance eligibility
- Secure prior authorization
- Manage authorization-related denials to support patient financial health
- Confirm, enter, and update patient and guarantor demographic data
- Verify patient insurance eligibility, benefits, and authorization
- Follow up on appeals and denials when requested
- Contact patients or providers when authorization is unsecured before the scheduled date of service
- Escalate unresolved issues effectively
- Maintain departmental and individual work queues
- Review work for quality and due diligence
- Meet or exceed productivity, due diligence, and quality standards
- Promote Intermountain's mission, vision, and values and follow service behavior standards
Requirements
What you’ll need- High School Diploma/Equivalent OR 4 years of revenue cycle experience
- Minimum of 2 years insurance authorization experience
- Revenue cycle knowledge
- Technical/technology acumen
- Customer service
- Time management
- Medical terminology
- Medical coding
- Competency proficiency
- Ability to verify insurance eligibility, benefits, and authorization accurately
- Ability to communicate and understand spoken information, alarms, needs, and issues quickly and accurately
- Computer, phone, and cable setup and use
- Must comply with applicable Intermountain policies and remote work expectations, including confidentiality, information security, work schedules, conflicts of interest, and company equipment use
Benefits
Comp & perks- Generous benefits package covering programs for wellness across living healthy, happy, secure, connected, and engaged
- Company equipment and remote work support implied by remote work expectations and use of company equipment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Eligibility VerificationPrior AuthorizationMedical TerminologyMedical CodingAuthorization ManagementAppeals and Denials HandlingData EntryQuality ReviewProductivity StandardsCompetency Proficiency
Soft Skills
Effective CommunicationProblem-SolvingEscalation of IssuesAttention to DetailTime Management
Tools & Technologies
Computer SetupPhone SetupCable SetupRemote Work ToolsInformation Security Compliance
Industry Keywords
Revenue CyclePatient Financial HealthIntermountain PoliciesService Behavior StandardsConfidentiality