Industrial Electric Mfg. (IEM)

Manager

• Serve as the primary supply chain subject matter expert on ERP system configuration, planning parameters, and data integrity
• Lead and support IT projects involving ERP enhancements, system upgrades, module implementations, and integrations
• Partner with the BI development team to define requirements, validate outputs, and guide dashboard and report development
• Develop, maintain, and improve BI reports and dashboards supporting S&OP, demand planning, supply planning, and inventory KPI visibility
• Identify opportunities to automate manual planning processes through system tools, macros, or BI solutions and drive implementation with IT
• Ensure data accuracy and integrity within ERP planning modules and resolve system discrepancies with IT and operations teams
• Train and support planning team members on ERP and BI tools
• Document system configurations, data definitions, and user guides
• Evaluate INFOR/SyteLine capabilities and recommend relevant features to improve planning processes
• Perform other duties as assigned by the supervisor
• Report to the Director of Planning

Planning Systems Manager

Operations

• Lead the operational strategy, execution, and continuous improvement efforts for the company’s most critical customer accounts
• Serve as the primary operational lead for major operational initiatives and strategic account-related projects
• Align supply chain, manufacturing, engineering, sales, inventory management, shipping, and executive leadership
• Oversee the Demand Planning Team and develop accurate demand forecasts
• Drive operational readiness and coordinate customer requirements with internal business capabilities
• Develop and execute account-specific operational strategies supporting growth, customer satisfaction, and profitability
• Act as the primary contact for complex operational issues, escalations, and strategic initiatives
• Lead cross-functional projects including NPI, process improvements, system implementations, capacity expansions, customer onboarding, network optimization, and supply chain transformation
• Establish project timelines, milestones, risk mitigation plans, and stakeholder communication strategies
• Coordinate Manufacturing, Engineering, Supply Planning, Inventory Management, Logistics, Sales, and other functions
• Monitor project performance, risks, and dependencies and lead teams in developing solutions
• Lead and develop Demand Planning professionals
• Oversee forecasting, demand reviews, and inventory planning for strategic accounts
• Improve forecast accuracy and implement demand planning best practices and continuous improvement initiatives
• Align customer demand with manufacturing capacity and inventory strategies
• Identify supply constraints, operational risks, and capacity challenges and drive resolution plans
• Provide business updates, operational reviews, and performance insights to senior leadership
• Develop and monitor KPIs for forecast accuracy, customer service, inventory health, project execution, and operational efficiency
• Lead root cause analysis and corrective actions
• Support digital transformation and process automation initiatives

Senior Manager, Key Account Operations

Program Manager

• Lead, mentor, and develop a team of Program Managers
• Define team structure, roles, and career development paths as the PMO scales
• Establish and standardize program management methodologies, tools, and governance
• Own execution of strategic initiatives and customer programs against scope, schedule, cost, and quality commitments
• Maintain a portfolio-level view of active strategic programs and identify risks, resource constraints, and interdependencies
• Drive stage-gate reviews, milestone tracking, risk management, and executive reporting
• Ensure change management processes for scope, schedule, and cost deviations
• Integrate R&D, Manufacturing, Quality, Safety, and Supply Chain across design, production, and delivery
• Partner with Engineering/R&D on new product introduction and custom engineered-to-order programs for switchgear, switchboards, e-houses, and skidded packages
• Align program timelines with production capacity, material lead times, and logistics constraints
• Ensure regulatory, code, and customer specification requirements are met
• Represent program management with key customers and lead or support customer reviews, kickoffs, and escalations
• Partner with Sales and Business Development on proposals, program scoping, and contract execution
• Establish new customer programs and strategic initiatives, including structure, success metrics, and governance cadence
• Lead process improvement initiatives and report program health, risks, and outcomes to executive leadership

Head of Program Management – PMO

Human Resources

• Serve as liaison between Human Resources and assigned business units
• Provide leadership, consultation, and support to employees and leaders at all levels
• Align HR strategies with business goals and advise on HR policies and HR-related matters
• Manage and resolve complex employee relations issues and conduct objective investigations
• Serve as escalation point for complex HR inquiries and coordinate timely resolution
• Handle routine HR tasks including offer letters, benefits and payroll inquiries, performance management, policy interpretation, and other transactions
• Deliver timely and accurate HR services to employees, managers, and stakeholders
• Partner with business leaders to understand goals, challenges, and workforce needs
• Coach leaders on team, organizational, and individual effectiveness
• Identify HR needs, opportunities, solutions, and risks involving workforce productivity, retention, engagement, organizational design, performance, and talent management
• Assess organizational needs and lead or support implementation of scalable solutions
• Analyze workforce data and communicate trends, risks, and strategic recommendations
• Provide day-to-day performance management guidance, including coaching, counseling, career development, and disciplinary actions
• Improve work relationships, morale, productivity, and retention
• Establish and maintain service-level agreements and support continuous improvement initiatives
• Collaborate with site HR Managers, the Director, and VP to align tactical decisions with HR strategy
• Participate in bi-weekly HR Manager/HRBP meetings
• Identify opportunities to streamline HR processes and improve efficiencies
• Maintain knowledge of employment laws and partner with Legal as needed
• Perform other duties as assigned

HR Business Partner

Vice President

• Evaluate and develop qualified customer opportunities with the Managing Director and Director, Market Development
• Lead customer-specific technical and commercial solutions for EPCs, utilities, data centers, industrial customers, and critical-power applications
• Translate customer requirements and project constraints into executable solutions
• Develop project cost models, preliminary schedules, execution strategies, scopes of supply, and delivery assumptions
• Engage suppliers and manufacturing partners for pricing, technical information, lead times, and commercial terms
• Identify technical, commercial, schedule, and supply-chain risks before customer commitments
• Participate in customer and EPC meetings, technical clarification, proposal development, and contract negotiations
• Assume overall delivery responsibility after contract award
• Lead projects through engineering, procurement, manufacturing, logistics, installation, commissioning, and customer acceptance
• Establish project budgets, schedules, milestones, reporting requirements, and risk registers
• Manage project cost, schedule, quality, contractual scope, and delivery performance
• Manage scope changes and communicate commercial impacts
• Coordinate internal resources, customers, suppliers, contractors, and manufacturing partners
• Provide project reporting and escalation to the Managing Director
• Lead resolution of delivery challenges and maintain customer relationships
• Capture lessons learned and improve estimating and execution
• Own and develop the U.S. supply-chain strategy
• Identify, qualify, negotiate with, and manage strategic suppliers and subcontractors
• Develop a competitive supplier network and manage supplier performance
• Validate supplier pricing and improve cost, lead time, quality, and commercial terms
• Develop domestic and international sourcing strategies
• Ensure equipment and components meet project requirements

Vice President, Solutions – Delivery

Solutions Engineer

• Provide technical expertise during nationwide business development and proposal efforts with Sales
• Interpret project specifications and guide estimation and design teams
• Contribute to RFI/RFP responses and technical documentation
• Develop scalable, standards-compliant power system architectures
• Ensure designs meet performance, reliability, and operational goals
• Evaluate and select components based on technical and commercial criteria
• Recommend design optimizations and alternative solutions
• Collaborate with electrical, mechanical, and thermal engineering teams
• Refine solutions based on customer and stakeholder feedback
• Represent IEM at industry events and promote technical solutions
• Mentor teams and support training initiatives
• Influence technical and commercial strategies to differentiate IEM solutions
• Advocate for technology integration and digital transformation
• Report to the Power Solutions Architect Manager

Planning Systems Manager

Senior Manager, Key Account Operations

Head of Program Management – PMO

HR Business Partner

Vice President, Solutions – Delivery

Power Solution Architect – Strategic Accounts