Instant Impact

Human Resources

• Partner with leaders across EMEA to provide strategic and operational HR support.
• Act as a trusted advisor on employee relations matters, performance management and employment legislation.
• Support managers with complex people issues, ensuring commercially sound and legally compliant outcomes.
• Coach and develop managers to enhance leadership effectiveness and people management capability.
• Support organisational change initiatives, restructures and business transformation projects.
• Drive performance management processes, including goal setting, reviews and development planning.
• Support talent management, succession planning and employee development initiatives.
• Use HR metrics and insights to identify trends and inform business decisions.
• Partner with stakeholders to deliver employee engagement and retention strategies.
• Contribute to the development and implementation of HR policies, procedures and best practice.
• Work collaboratively with global HR colleagues to ensure a consistent employee experience.
• Support wider people projects and initiatives as the business continues to grow.

HR Manager

Sales

• Meet company growth objectives in all new and existing National Accounts within the North Region
• Manage B2B national account partnerships with key regional and national accounts
• Manage sales leads and business opportunities through the sales cycle
• Introduce world class products and provide expert solutions through demonstration to drive new business
• Exceed weekly, monthly, and annual KPIs, including sales calls, category growth, and new business development
• Exceed customer expectations and satisfaction
• Attend sales meetings in various locations across the country
• Support tradeshow activities as needed
• Lead growth in the North Texas Region, covering Northern Texas and Oklahoma

Regional Sales Director

Marketing Operations

• Own website(s) functionality and marketing technology that facilitates revenue growth and healthy KPIs.
• Lead the evaluation, planning, scheduling, deployment, execution, and maintenance of site functionality and marketing technology.
• Take responsibility for uptime of marketing platforms and ensure systems function reliably for customers.
• Liaise with departments and sometimes manage projects to integrate marketing technology platforms with company systems and processes.
• Own digital customer journeys across B2B and Direct-to-Consumer channels.
• Identify opportunities to improve customer journeys and revenue growth.
• Align digital marketing touchpoints with customer acquisition and track success across the customer journey.
• Implement personalization and segmentation across site and email platforms.
• Communicate technical possibilities clearly to internal teams and customers when needed.
• Own KPIs and related metrics for websites, apps, and third-party platforms, including conversions, conversion rate, cart size, returns, and customer experience.
• Own departmental reporting tools, primarily Google Analytics and platform performance data.
• Serve as the main contact for digital marketing reporting needs.
• Build ad hoc reports for digital platforms.
• Own and monitor the digital technology budget.
• Manage digital marketing specialists, including scheduling, performance reviews, and bonus/salary reviews.
• Lead candidate searches for new talent when needed.
• Manage outside agency and vendor relationships for timely, on-budget delivery and positive results.
• Evolve responsibilities as ecommerce and digital marketing technologies change.

Digital Marketing Operations Manager

Researcher

• Join the Business Insights team and support strategic growth initiatives across a global network of offices.
• Deliver market intelligence, competitor insights and data-driven analysis to support strategic decision-making.
• Transform complex data into dashboards, visualisations and management information.
• Conduct market, competitor, jurisdictional, sector and target company research.
• Analyse internal and external data to identify market trends, growth opportunities and business risks.
• Design, build and maintain Power BI dashboards, reports and visualisations.
• Develop automated reporting solutions.
• Translate complex datasets into actionable insights and recommendations.
• Produce research reports, briefing papers and presentation materials for senior stakeholders.
• Support business development through target analysis, prospect identification and meeting preparation materials.
• Monitor competitor activity, market developments and emerging trends.
• Collaborate with stakeholders across international offices to understand requirements and reporting needs.
• Ensure data integrity, accuracy and consistency across reporting and research outputs.
• Manage multiple projects while maintaining quality and attention to detail.

Business Researcher, Power BI

• Join the Business Insights team and support strategic growth initiatives across a global network of offices.
• Deliver market intelligence, competitor insights and commercially focused analysis supporting strategic decision-making and client growth initiatives.
• Conduct market, competitor, jurisdictional, sector and target company research.
• Analyse internal and external data to identify market trends, growth opportunities and potential risks.
• Produce research reports, briefing papers and presentation materials for senior stakeholders.
• Support business development through target analysis, prospect identification, contact list creation and meeting preparation materials.
• Monitor competitor activity, market developments and emerging trends across key jurisdictions and sectors.
• Develop dashboards, reports and visualisations using Excel, Power BI and other reporting tools.
• Collaborate with stakeholders across international offices to understand research requirements and deliver actionable insights.
• Manage multiple projects simultaneously while maintaining accuracy and quality.
• Gain exposure to senior stakeholders, international markets and varied research projects.

Junior Business Researcher

Chief Marketing Officer

• Define and deliver a global marketing and communications strategy aligned with growth ambitions and commercial priorities.
• Develop and maintain a differentiated brand position across markets, jurisdictions and client touchpoints.
• Advise senior leadership on market trends, client needs, competitor activity and market-presence opportunities.
• Lead internal and external communications, thought leadership, executive communications, media engagement and reputation management.
• Execute integrated marketing campaigns across digital, content, communications and client-engagement channels.
• Advance website strategy, SEO, analytics, social media, marketing automation and demand generation.
• Develop client, sector and account-based marketing programmes with Business Development, Sales and CRM teams.
• Create initiatives supporting pipeline generation, client retention, cross-selling and revenue growth.
• Lead global events and sponsorship strategy.
• Establish measurement, reporting and attribution frameworks for marketing performance.
• Use data, market intelligence and client insights to guide decisions and investment.
• Drive adoption of marketing technology, AI and automation.
• Manage marketing budgets, agencies and external partners.
• Lead, develop and mentor the marketing and communications team.
• Build relationships across leadership, commercial and operational teams to support a consistent global client experience.

Head of Marketing and Communications

Payroll

• Establish and lead a global payroll function.
• Oversee end-to-end payroll operations across multiple jurisdictions within a vendor-led payroll delivery model.
• Establish and develop a global payroll operating model.
• Manage relationships with payroll vendors, monitoring service performance, KPIs and SLAs.
• Ensure payroll services are delivered accurately, compliantly and on time across all jurisdictions.
• Implement payroll governance frameworks, controls, policies and procedures.
• Drive standardisation, process improvement and continuous improvement initiatives.
• Lead payroll transformation projects, including vendor transitions and operating model enhancements.
• Manage payroll-related risk, compliance and audit requirements.
• Partner with HR, Finance, Reward and business stakeholders on payroll strategy and delivery.
• Act as the primary escalation point for payroll-related issues and vendor performance concerns.
• Develop payroll reporting, metrics and management information.
• Support future payroll centralisation or in-sourcing initiatives as the function evolves.
• Join a leading global Financial Services firm operating in corporate, fiduciary and regulatory services.

Global Payroll Manager

• Lead, coach, and elevate the West sales team
• Ensure the right people are in the right seats and top-grade where needed
• Build and implement a sales methodology, CRM, and account-planning discipline
• Separate strategic account management from site-level execution
• Provide executive sponsorship on the most important accounts
• Find whitespace in the existing customer base and grow share of wallet
• Turn customer relationships into long-term, multi-location growth
• Set clear KPIs and hold the team accountable
• Build a culture of performance and collaboration
• Partner with cross-functional leaders to align commercial priorities and go-to-market strategy

VP of Sales

Attorney

• Run a full 360 recruitment desk covering new business, client management, search execution, and candidate delivery
• Convert an existing network into retained mandates
• Build new client relationships by targeting, approaching, pitching, and winning new businesses
• Own senior legal search and generate RPO leads across in-house and private practice
• Work the cross-referral engine between Impact X and Instant Impact's client base
• Shape the legal desk's processes, positioning, and tooling
• Conduct end-to-end senior legal recruitment for mid-market and scaling businesses