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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cardiac rhythm management devices and therapies, providing technical and clinical support while collaborating with healthcare professionals. Proficient in patient management solutions and capable of educating diverse stakeholders on CRM products and procedures.
Highest-signal resume keywords
Cardiac Rhythm ManagementTechnical SupportPatient Management SolutionsHealthcare ExperienceClinical Education
About the role
Key responsibilities & impact- Complete comprehensive field training in cardiac rhythm management devices, therapies, procedures, and patient management solutions
- Support physicians and hospital teams during CRM implants, device checks and interrogations, programming activities, and troubleshooting
- Provide technical, educational, operational, and clinical support for Medtronic pacing, defibrillation, and remote monitoring technologies
- Educate physicians, hospital staff, office personnel, customers, and field team members on CRM products, therapies, and solutions
- Partner with Clinical Specialists, Sales Representatives, and district leadership to understand customer needs and deliver reliable support
- Provide technical support for CRM devices and therapies, including system checks, interrogations, implant support, troubleshooting, and other trained activities
- Support accurate patient documentation, inventory and equipment management, programmer software maintenance, and daily coverage coordination
- Collaborate with sales leadership and field partners on customer needs, market dynamics, and the value of Medtronic CRM solutions
- Help identify customer opportunities, support purchase order activities, monitor competitive trends, and share field feedback
- Maintain current knowledge of CRM products, therapies, solutions, and patient management offerings
- Travel regularly to hospitals, clinics, customer accounts, and business meetings within the assigned territory
- Provide weekend, holiday, and occasional after-hours coverage as business needs require
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's degree; OR associate's degree plus a minimum of two years of work experience in healthcare, field sales, or a role utilizing complex mathematics, mechanical concepts, science, or computing; OR high school diploma plus a minimum of four years of work experience in healthcare, field sales, or a role utilizing complex mathematics, mechanical concepts, science, or computing
- Valid driver's license, active vehicle insurance, and a driving record that meets company standards
- Must reside within the assigned geographic territory
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment; sponsorship is not offered for roles below Principal level
- For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- Travel extensively within the assigned territory, including frequent independent driving approximately 80% of the time
- Ability to work in clinical environments with exposure to infectious disease and radiation and use required protective equipment, including wearing 7–9 pounds of lead for extended periods
- Frequently lift up to 40 pounds using two hands
- Sit, stand, and walk for 8 or more hours per day; regularly bend, stoop, squat, and maintain balance
- Use computers and mobile devices and maintain visual capabilities necessary to support patient care and field-based responsibilities
- Participate in weekend, holiday, and occasional after-hours coverage
- Preferred: bachelor's degree in nursing, life sciences, biomedical engineering, or related discipline
- Preferred: academic, internship, research, volunteer, or work experience in healthcare, medical devices, patient care, engineering, life sciences, or customer-facing environments
- Preferred: experience presenting technical, scientific, academic, or project-related information
- Preferred: leadership experience
- Preferred: experience working on team-based projects with defined deliverables and deadlines
- Preferred: ability to learn complex technical information, solve problems, manage competing priorities, and communicate effectively
Benefits
Comp & perks- Health, dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums
- Temporary employees are eligible for paid sick time as required under applicable state law
- Employee Stock Purchase Plan for temporary employees
- Competitive compensation plans
- Reasonable accommodations for qualified individuals with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Complex MathematicsMechanical ConceptsScienceComputingDevice ProgrammingTroubleshootingPatient DocumentationInventory ManagementCRM Device ChecksInterrogations
Soft Skills
Effective CommunicationProblem SolvingTeam CollaborationCustomer EngagementTime Management
Tools & Technologies
Medtronic Pacing TechnologiesDefibrillation TechnologiesRemote Monitoring TechnologiesProgrammer SoftwareMobile Devices
Certifications & Qualifications
Valid Driver's LicenseActive Vehicle Insurance
Industry Keywords
HealthcareMedical DevicesPatient CareField SalesClinical Environments