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Technical Program Manager – Infrastructure
MS CompaniesCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading infrastructure transformation initiatives, focusing on networking, security, and supply chain systems while fostering collaboration across technical and non-technical teams. Proven ability to drive continuous improvement and manage complex dependencies in lean-agile environments.
Highest-signal resume keywords
Technical Programme ManagementInfrastructure TransformationEnterprise InfrastructureGovernance and Risk ManagementLean-Agile Methodologies
About the role
Key responsibilities & impact- Lead the infrastructure transformation roadmap across networking, infrastructure, supply chain and logistics systems, identity and access management, and security
- Shape programme objectives, success measures and governance frameworks for outcome-led delivery
- Coordinate integrated plans, dependencies, risks, budgets and key milestones across teams and workstreams
- Partner with technical teams, senior leaders and business stakeholders to support technical quality and feasibility
- Champion automation, observability and zero-trust security
- Drive continuous improvement and healthy team performance
- Modernise M&S technology infrastructure supporting Supply Chain and Logistics
- Move the business from legacy systems to strategic platforms, strengthening cyber resilience and enabling innovation and operational excellence
Requirements
What you’ll need- Experience in technical programme management, software development or technical product management
- Ideally experience within large-scale infrastructure transformation
- Strong understanding of enterprise infrastructure, including networking, servers, platforms and security
- Ability to coordinate complex dependencies, prioritise collaboratively and deliver outcomes across multiple teams
- Clear communication with technical and non-technical audiences
- Ability to build trusted relationships, influence decisions and manage customer and stakeholder expectations
- Analytical approach to problem-solving
- Experience of governance, risk management, outcome-led delivery and servant leadership within lean-agile environments
Benefits
Comp & perks- 20% colleague discount across all M&S products and many third-party brands for the employee and a household member after probation
- Competitive holiday entitlement with the potential to buy extra holiday days
- Discretionary bonus schemes based on personal objectives and business performance
- Defined Contribution Pension Scheme and Life Assurance
- Tailored induction and a wide range of training programmes
- Perks and discounts via the M&S Choices portal
- Parental, adoption and neonatal policies providing support and flexibility
- Wellbeing support, including 24/7 Virtual GP and PAM Assist for employees and their families
- Charity volunteer day
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infrastructure TransformationTechnical Programme ManagementSoftware DevelopmentEnterprise InfrastructureNetworkingSecurityGovernanceRisk ManagementOutcome-Led DeliveryAutomation
Soft Skills
Clear CommunicationRelationship BuildingInfluencing DecisionsAnalytical Problem-SolvingTeam Performance Management
Tools & Technologies
Zero-Trust SecurityObservability ToolsLegacy Systems ModernizationStrategic Platforms
Industry Keywords
Supply ChainLogisticsCyber ResilienceLean-Agile Environments