NEC Software Solutions

Product Manager

• Lead product strategy and evolution for the DocDefender AI-powered automated document redaction platform
• Report to the Head of Product Management within the NEC Evidence and Insights product pillar
• Define, develop and deliver software products meeting customer needs and driving business value
• Own and communicate the product roadmap and customer-facing product collateral
• Align customer needs, market trends and technical capabilities
• Translate strategy into commercially sound product backlogs and requirements
• Maximise revenue opportunities through modularity, price points and upselling capabilities
• Develop marketing strategies with the Public Safety marketing team
• Collaborate with engineering, sales, customer success, marketing and other stakeholders
• Prioritise features based on value, risk and opportunity
• Track delivery, milestones, launches and releases
• Manage the product lifecycle and communicate updates to the company and customers
• Lead all pre-sales activities and support new sales opportunities
• Engage customers, gather feedback and analyse usage data and market trends
• Support user groups, customer workshops, masterclasses and early sales engagement
• Research competitors and emerging technologies, including AI
• Develop product enhancements, business cases and proposals for governance forums
• Monitor product performance using KPIs and contribute to monthly reporting
• Maintain accurate product documentation and collateral

Product Manager – Presales Lead

Full-stack Engineer

• Build and maintain software features using Java or Kotlin, Spring Boot and modern web technologies
• Develop RESTful APIs supporting internal systems and integrations
• Contribute to front-end development using HTML, CSS, JavaScript, TypeScript, React, Angular or AngularJS
• Write clean, readable and maintainable code
• Query, structure and manage data in relational and NoSQL databases
• Perform unit, integration and functional testing
• Participate in code reviews and resolve defects
• Use Git, build tools and CI/CD pipelines in everyday development
• Collaborate with product, QA, design, DevOps and engineering teams
• Apply engineering practices across security, performance, accessibility and maintainability
• Take ownership of assigned work and contribute to shared engineering best practices
• Build software supporting national systems, public services and operational environments

Junior / Mid-Level Full Stack Developer

SaaS

• Install, configure, tune and optimize PostgreSQL databases
• Manage backup, recovery, replication, clustering and disaster recovery
• Handle database security, patching, upgrades and migrations
• Administer SaaS platforms, SSO, IAM and user lifecycles
• Monitor systems, automate processes, respond to incidents and manage vendors
• Administer cloud platforms and Linux servers
• Maintain documentation, compliance and continuous improvement

Senior DBA – SaaS, Postgres

Analytics Engineer

• Collaborate with Data & Analytics Developers to deliver the team’s vision and roadmap defined by the Data & Analytics Manager
• Work with stakeholders across NEC to translate business requirements into scalable, efficient and user-friendly solutions
• Contribute to data discovery and design data models for analytical projects
• Create and maintain Power BI reports and dashboards
• Develop and automate Power Automate workflows to streamline and optimize business processes
• Build and deploy custom business applications with Power Apps
• Maintain reporting datasets and dataflows
• Document and optimize the analytical reporting delivery process
• Collaborate with team members to ensure reporting assets are compliant and secure
• Stay current with Power BI, Power Apps, Power Automate and SharePoint trends and recommend enhancements
• Identify new areas of influence for the Data & Analytics division

Data & Analytics Developer

• Collaborate with Data & Analytics Developers to deliver the team’s vision and roadmap defined by the Data & Analytics Manager
• Work with stakeholders across NEC to translate business requirements into scalable, efficient and user-friendly solutions
• Contribute to data discovery and data model design for analytical projects
• Create and maintain Power BI reports and dashboards
• Develop and automate Power Automate workflows to streamline and optimize business processes
• Build and deploy custom business applications using Power Apps
• Maintain reporting datasets and dataflows
• Document and optimize the analytical reporting delivery process
• Collaborate with team members to ensure reporting assets are compliant and secure
• Monitor industry trends and emerging technologies related to Power BI, Power Apps, Power Automate and SharePoint and recommend enhancements
• Identify new areas of influence for the Data & Analytics division

• Define and maintain product strategy aligned with organisational objectives
• Develop, own and communicate product roadmaps and customer-facing collateral
• Align customer needs, market trends and technical capabilities
• Translate strategy into commercially sound product backlogs and requirements
• Maximise revenue opportunities through product modularity and upselling capabilities
• Develop marketing strategies with the Public Safety marketing team
• Collaborate with engineering teams to deliver high-quality software solutions
• Prioritise features based on value, risk and opportunity
• Track delivery progress and agreed milestones
• Support product launches and releases
• Manage the product lifecycle and communicate it to the company and customers
• Research competitors, products and market trends
• Lead pre-sales activities and engage customers to understand needs and support sales opportunities
• Gather and analyse feedback, usage data and market trends
• Support user groups, customer workshops, masterclasses and early sales-opportunity engagement
• Identify product enhancements and revenue-growth opportunities
• Incorporate emerging technologies, including AI where relevant
• Develop business cases and present proposals to governance forums
• Build relationships across NEC Software Solutions to support joined-up products
• Collaborate with Engineering/Development, Sales/Pre-Sales, Customer Success and Marketing
• Communicate product updates, priorities and performance
• Support sales with product expertise and value propositions
• Monitor product performance using KPIs
• Contribute to monthly reporting on roadmap progress, customer engagement, product health and risks
• Maintain product documentation and collateral

Marketing

• Plan, run, and optimise integrated lead and demand generation campaigns across Government and Social Housing sectors
• Lead multi-channel campaigns across email, media, website, events, search, paid media, and social
• Track and optimise MQL-to-SQL performance
• Organise and attend in-person and online events
• Own and deliver website strategy to increase traffic, engagement, and conversion
• Improve user journeys and align content with priority initiatives
• Monitor and analyse website analytics using GA4 and Semrush
• Manage sector LinkedIn activity and report on digital marketing performance
• Create and manage articles, blogs, case studies, sales enablement tools, whitepapers, guides, and campaign assets
• Craft messaging for key initiatives, product propositions, and sector-wide challenges
• Maintain consistent tone of voice across channels
• Line-manage and coach a growing team of digital, content, and campaign implementers
• Work with Product, Sales, Leadership, and subject matter experts to shape initiatives
• Translate stakeholder requirements into actionable marketing plans
• Communicate campaign progress and KPI performance to senior leadership
• Lead external agencies for events, press relationships, editorial requests, design, and digital marketing
• Monitor activity and provide regular KPI reporting
• Conduct quantitative and qualitative market and competitor research
• Use marketing automation tools such as ActiveCampaign to build workflows, nurture programmes, and lead scoring
• Ensure data quality and reporting accuracy across CRM and marketing systems
• Support the wider marketing and communications strategy for NEC Software Solutions
• Manage stakeholder expectations
• Track marketing performance and ROI and prepare monthly management reports

Marketing Manager

Customer Success Manager

• Own the full customer-specific solution and ensure overall solution coherence
• Understand how all parts of the system work together
• Make and own design decisions, including cross-module decisions
• Resolve solution conflicts between teams, modules, or requirements
• Make clear recommendations and take ownership of outcomes
• Ensure consistency across modules and identify solution issues early
• Prevent conflicting configurations across modules
• Translate business policy into system behaviour
• Work with customers to understand policies and requirements
• Ensure rules are applied correctly and consistently in the system
• Highlight risks where policy and system design do not align
• Act as the main functional authority for complex issues
• Support senior customer conversations and decisions
• Explain complex topics clearly and simply
• Assure delivery quality and testing coverage for real end-to-end scenarios
• Help determine whether solutions are ready to go live
• Focus teams on resolving the most important issues
• Lead and mentor individuals in a consultancy capacity

Product Manager – Presales Lead

Junior / Mid-Level Full Stack Developer

Senior DBA – SaaS, Postgres

Data & Analytics Developer

Data & Analytics Developer

Product Manager

Marketing Manager

Customer Success Manager – Housing