Neko Health

Operator Education Lead

Neko Health
Posted 10/19/2026full-timeNew York City • New York • United StatesSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and delivering clinical education programs, including curriculum ownership and competency frameworks. Proficient in using outcome data and AI tools to enhance training effectiveness and ensure high standards in operator readiness.

Highest-signal resume keywords
Registered Healthcare ProfessionalCurriculum Design and DeliveryCompetency-Based AssessmentClinical Education LeadershipAI Tools Utilization

About the role

Key responsibilities & impact
  • Design and own the global operator curriculum from onboarding through expert practice, with local adaptation where regulation requires it
  • Define the operator competency framework, assessment design and sign-off standard
  • Ensure new or updated devices, SOPs and workflows reach every operator before go-live, with understanding verified
  • Provide accuracy sign-off on every operator-facing asset before publication
  • Line manage operator market educators and the launch trainer
  • Prepare clinic operator leads to run competency conversations and improvement plans with the Global Clinician Education Lead
  • Use scan quality data, audit findings and assessment results to guide curriculum priorities
  • Teach operators to question AI output
  • Build AI-supported simulation and assessment
  • Establish standards for operator learning, sign-off and independent scanning readiness across markets

Requirements

What you’ll need
  • Registered healthcare professional with current registration
  • 5+ years of post-registration experience in a fast-paced, high-volume clinical setting
  • 3+ years designing and delivering clinical or technical education end to end, including owning the curriculum, competency framework and outcome data
  • 3+ years building competency-based assessment against defined criteria
  • 3+ years leading or coaching clinical educators or trainers across more than one site
  • 3+ years building training for devices, procedures or technical skills where technique affects output quality
  • 3+ years using outcome data to improve a program
  • At least 1 year using AI tools in own work, with a considered view on where human review is required
  • Warm, direct and curious working style; ability to build trust across cultures, surface problems early and maintain high standards
  • Legal right to work in the country where the role is based
  • Nice to have: health technology, digital health or medical device experience
  • Nice to have: education across more than one country or scaling training into a new market
  • Nice to have: instructor status in a relevant clinical skill such as basic life support, phlebotomy or ultrasound
  • Nice to have: familiarity with learning management systems and modern authoring tools, including simulation

Benefits

Comp & perks
  • Personalised, actionable insights mission focused on preventative healthcare
  • Hybrid work arrangement
  • Opportunity to work with proprietary healthcare technology and direct clinical care
  • Global scope and collaboration across markets
  • Professional development through ownership of global curriculum, competency frameworks and educator leadership
  • Opportunity to use AI-supported simulation and assessment
  • Potential future-contact consideration for similar opportunities for 2 years (optional consent)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Curriculum DevelopmentCompetency Framework DesignAssessment DesignClinical EducationTraining DevelopmentOutcome Data AnalysisAI-Supported SimulationTechnical Skills TrainingSOP DevelopmentQuality Assurance
Soft Skills
Warm Working StyleDirect CommunicationCuriosityTrust BuildingProblem-Solving
Tools & Technologies
Learning Management SystemsModern Authoring ToolsSimulation Tools
Certifications & Qualifications
Current Registration as Healthcare ProfessionalInstructor Status in Relevant Clinical Skill
Industry Keywords
Health TechnologyDigital HealthMedical Device ExperienceClinical SettingTraining Scaling