Northeast Georgia Health System

Technician

• Function as a team member in the day-to-day operations of the lab
• Perform 2-D, M-mode, color flow mapping and cardiac Doppler echocardiography for adult and/or pediatric patients
• Maintain procedure charging and PI documentation in cardiac ultrasound
• Perform cardiac ultrasound procedures and related computer/paperwork
• Take call or work after-hours shifts as required for coverage
• Care for adolescent, adult and geriatric patients
• Perform cardiac ultrasound and echo procedures according to department protocols
• Explain procedures to patients and family members
• Prioritize workload and respond to urgent conditions
• Verify orders, follow protocols and assign the correct reading physician
• Participate in performance improvement activities
• Input patient charges and maintain IAC accreditation records
• Orient patients and families and provide appropriate education
• Ensure patient comfort and assist with ambulation and positioning
• Maintain supplies, equipment and clean procedure rooms
• Meet departmental productivity standards

Vascular Technician

• Conduct regular rounds on clinical units to distribute, retrieve, clean, disinfect, stock, and inspect fleet medical equipment
• Maintain equipment par levels and escalate shortages
• Follow infection prevention, cleaning, disinfection, and safety protocols according to OEM and NGHS standards
• Perform routine inspections to verify cleanliness, functionality, and readiness for use
• Identify, troubleshoot, and escalate damaged, malfunctioning, or missing equipment
• Use equipment tracking systems and CMMS to document equipment movement, inventory status, maintenance needs, service requests, and inventory activities
• Monitor equipment utilization and recommend redistribution to optimize availability
• Monitor soiled and clean equipment rooms and respond to clinical staff equipment requests
• Assist end users with basic operational questions and proper equipment handling
• Support inventory audits, equipment counts, and asset verification
• Collaborate with nursing staff, clinical leaders, Biomedical Services, and other departments
• Participate in departmental meetings, training programs, and continuous improvement initiatives
• Support operational needs across multiple units, departments, or campuses
• Perform other duties as assigned

Technician – Clinical Equipment Services

Therapist

• Administer and coordinate treatments for respiratory problems across the lifespan
• Chart treatments and maintain complete medical-record documentation
• Provide direct care to complex patients as part of the interdisciplinary team
• Communicate patient-care updates and changes to nurses, physicians, and supervisors
• Respond to emergency and critical-care situations and extend therapy to patients
• Assess patients and determine appropriate courses of action
• Care for neonate, infant, child, adolescent, adult, and geriatric patients
• Attend tier 1 huddles and staff meetings and use Error Prevention Tools and behaviors
• Support and participate in VOICE and unit practice council
• Communicate ventilator changes, patient orders, and critical ABG results
• Verify treatment and ABG orders before treating patients
• Document treatments, medications, ventilator flow sheets, ABG logs, QC, and maintenance records
• Manage critical-care patients and ventilators using patient charts, imaging, laboratory results, and clinical notes
• Assist nurses with duties to provide quality patient care
• Perform floor therapy modalities, new starts, patient education, and follow-up
• Follow oxygen and aerosol protocols and communicate treatment delays
• Organize patient care, set priorities, and perform consultations and assessments at physician or nursing request
• Perform other duties as assigned

Respiratory Therapist

Medical writer

• Improve the overall quality and completeness of clinical documentation
• Perform admission and continued-stay reviews using CDMP guidelines
• Facilitate documentation modifications to accurately reflect patient severity and support appropriate reimbursement
• Conduct follow-up reviews and ensure clarifications are recorded in patient medical records
• Work concurrently with physicians during patient stays to obtain required documentation
• Refer quality, patient safety, and utilization concerns to CDI leadership, nursing, and case management
• Write compliant, non-leading clinical documentation queries
• Monitor documentation against core-measure quality indicators and address non-compliance
• Collaborate with physicians, nurses, case managers, and coding staff
• Assign working DRGs and update DRG worksheets through discharge
• Finalize diagnoses with attending physicians
• Educate patient-care teams and other audiences on documentation, coding, reimbursement, and performance methodologies
• Ensure medical-necessity documentation for levels of care and refer cases to Utilization Review
• Analyze DRGs to support appropriate payment recovery
• Participate in cost-containment and revenue-generation efforts
• Submit ideas for reducing cost or adding revenue
• Meet daily review assignments, deadlines, and productivity standards
• Adjust schedules and workloads to meet team performance needs
• Assist with special projects and other assigned duties

Clinical Documentation Specialist, RN

Monitor Technician

• Provide one-to-one observation for patients with suicidal/homicidal ideations, psychiatric illness, child-abuse or drug-abuse risk, confusion, or behavior problems
• Perform no direct care activities
• Maintain constant eye contact with the patient and never leave the patient alone, including in the bathroom
• Observe and immediately report suicidal/homicidal gestures or threats, behavior changes, and changes in patient status to licensed or nursing staff
• Keep the environment free of harmful items such as glass, knives, and belts
• Prevent family members or friends from bringing outside items, including food, without nursing staff approval
• Maintain professional detachment and do not provide advice or counseling
• Notify nursing staff immediately whenever assistance is needed
• Maintain required documentation/flow sheets concerning the patient's condition and reason for observation

Virtual Monitor Technician – Medical Observer

Nurse

• Deliver patient care in patient homes, hospitals, long-term care facilities, assisted living facilities, and retirement communities in the hospice service area
• Collaborate with professional disciplines and the hospice interdisciplinary team to ensure effective patient care and desired outcomes
• Provide on-call coverage after normal business hours, including acute symptom management and other patient needs
• Admit patients to the hospice program and assess admission appropriateness according to regulatory requirements and hospice criteria
• Complete admission, routine, death pronouncement, continuous care, and on-call visits
• Perform comprehensive patient assessments and implement and evaluate interventions in the plan of care
• Supervise hospice aides and LPNs according to regulations and agency policies
• Educate and instruct patients and caregivers and promote a safe environment
• Document patient care, charting, paperwork, variances, medication errors, adverse drug reactions, and infection surveillance
• Coordinate care with patients, families, physicians, referral sources, hospice staff, and interdisciplinary team members
• Respond to after-hours calls and pages from the hospice office, operator, or administrator on call
• Offer and provide patient or family visits within required timeframes
• Respond to new referrals received while on call
• Participate in peer chart review, quality assessment/performance improvement activities, interdisciplinary meetings, staff meetings, and educational programs
• Maintain clinical and regulatory expertise, complete required education and competencies, and comply with OSHA and safety policies

Registered Nurse – Hospice On Call After Hours, Remote Triage

Supervisor

• Report directly to the Manager of Precertification
• Oversee inpatient and outpatient scheduled procedures and admissions, insurance verification, and monitoring of pre-certification-related denials
• Collaborate with Financial Counseling, Physician Offices, Clinical Service Lines, Case Management, UR, and PFS
• Assist with timekeeping, train new hires and provide remedial training for current employees
• Trend errors, update Standard of Works, and enforce NGHS policies, IT processes, and Patient Access policies and procedures
• Develop educational tools, including paper handouts, HealthStream courses, and physician website help pages
• Provide one-on-one and small-group training
• Resolve Claim Edit Workqueue accounts and keep them below the established goal
• Trend improvement work, employee issues, and denials to address barriers
• Ensure daily staffing plans adequately cover patient demand
• Track and trend data, create workflows, and develop process-improvement metrics
• Anticipate and resolve routine issues and provide input to leadership and the System Administrator Revenue Cycle
• Coordinate physician and physician-office service requests and incident resolutions
• Provide on-call support and visits to physician offices as needed
• Provide visibility and support during planned and unplanned downtimes
• Assess staff educational needs and develop and implement training plans
• Collaborate to optimize current systems and assist with future hospital system implementation
• Participate in special projects, committees, task forces, and meetings
• Provide employee feedback to the manager for evaluations
• Evaluate the effectiveness of education programs using aggregate data, research, and trends

Pre-Certification Supervisor

Physician Assistant

• Provide clinical and administrative support to medical professionals
• Take patient histories and vital signs
• Prepare patients for examinations
• Assist physicians during exams and procedures
• Collect and process laboratory specimens
• Administer medications as directed by the physician
• Perform basic laboratory tests
• Instruct patients about medication and special diets
• Remove sutures and change dressings
• Facilitate patient education and promote health habits
• Greet and assist patients as they arrive
• Schedule appointments and manage calendars
• Maintain patient records and file documents
• Manage correspondence and communication
• Coordinate referrals and follow-up care
• Ensure compliance with healthcare regulations and policies

Certified Medical Assistant, CMA – Podiatry

Translator

• Provide interpretation and translation services for non-English-speaking patients and families across the facility
• Inform departmental leadership of cultural influences affecting patient care and compliance
• Serve as a patient and family advocate and liaison between patients and the organization
• Provide information, general assistance, complaint resolution, and referrals to appropriate resources
• Support patients and families during hospitalization or outpatient services and address customer satisfaction issues
• Deliver complete and accurate neutral interpretations without altering, omitting, or adding meaning
• Interpret unit forms, consent-form communications, and support obtaining patient signatures
• Coordinate with staff and physicians for appointments involving Spanish-speaking patients
• Assist with quality control of translated documents from English to Spanish
• Identify opportunities to improve customer service and patient management across diverse cultural populations
• Address culturally based miscommunication by sharing relevant cultural information with patients and providers
• Maintain confidentiality, patient privacy, and HIPAA compliance
• Assist Rehabilitation Therapists as needed, including patient draping and reporting notable responses
• Perform data entry, information retrieval, and required documentation
• Visit new inpatients within twelve hours of admission when required and maintain daily visit logs
• Answer questions about hospital policies and procedures and refer patients and families to appropriate departments
• Escalate unresolved high-risk incidents to the Manager
• Participate in staff training and orientation and educate new department employees
• Collaborate with Security to inventory patient valuables from admission through discharge
• Attend mandatory education courses and perform other duties as assigned