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System Administrator III – Kiteworks Admin
OSC GlobalCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing secure file transfer processes and environments, particularly with WS_FTP, Kiteworks, and Box.com. Proficient in troubleshooting, performance tuning, and optimizing file transfer protocols while ensuring compliance with security standards.
Highest-signal resume keywords
WS_FTP AdministrationManaged File Transfer ProtocolsFile Transfer Security PracticesWindows Server 2019/2022 ProficiencySFTP/FTP Networking Protocols
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Serve as a Subject Matter Expert for WS_FTP, Kiteworks, and Box.com environments
- Manage secure file transfer processes between internal and external environments
- Administer file transfer account requests and customer account management policies
- Monitor performance and troubleshoot file transfer, connectivity, security, and access issues
- Manage internal and external WS_FTP server resources, operations, support, and maintenance
- Support the transition from WS_FTP and Box.com to the new Kiteworks environment over 8–12 months
- Perform day-to-day break-fix, data calls, audits, and general support ticket activities
- Work with customers, team members, peers, and IT management
- Stay current with managed file transfer industry trends, technologies, and best practices
- Identify opportunities for process optimization and automation
- Performance tune through query optimization and monitoring tools
- Perform other assigned duties
Requirements
What you’ll need- Bachelor's Degree and 5 or more years of experience, or an equivalent combination of education, training and experience
- Solid knowledge of file transfer and networking protocols, including SFTP/FTP, TCP/IP, HTTP/HTTPS, and DNS
- Understanding of administration and day-to-day support of WS_FTP, Kiteworks, and Box.com environments
- Proficiency with Windows Server 2019/2022, TCP/IP, Active Directory, and Azure cloud hosting
- Proven experience with managed file transfer protocols such as FTP, SFTP, and HTTP/S
- Familiarity with file encryption, decryption, and secure file transfer practices
- Strong troubleshooting, analytical, problem-solving, and decision-making skills
- Ability to work effectively with cross-functional teams and all levels of management and staff
- Knowledge of technical standards, IT concepts, administrative tools, backup and recovery, and disaster recovery
- Ability to performance tune through query optimization using related monitoring tools
- Proficiency using Microsoft Office products and industry-standard computer software
- Must be able to work off hours or weekends for scheduled quarterly updates/upgrades or critical patching
- Ability to pass a background and drug screening
- Must have identification compliant with the Real ID Act at time of hire
- Must be able to obtain a Department of Energy PIV badge
- Must be able to obtain and maintain a U.S. government security clearance
- Ability to meet physical requirements, including extended keyboarding and occasional kneeling, bending, twisting, and reaching
Benefits
Comp & perks- Paid holidays
- Paid time off
- 401(k) with employer match
- Dental insurance
- Vision insurance
- Health insurance plans through the Federal Employee Health Benefits (FEHB) program
- Life benefits
- Disability benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
File Transfer ManagementSFTP/FTP ProtocolsTCP/IP NetworkingFile Encryption and DecryptionQuery OptimizationPerformance TuningActive Directory AdministrationAzure Cloud HostingDisaster RecoveryTechnical Standards Knowledge
Soft Skills
Troubleshooting SkillsAnalytical SkillsProblem-Solving SkillsDecision-Making SkillsCross-Functional Collaboration
Tools & Technologies
KiteworksBox.comMicrosoft OfficeMonitoring ToolsFile Transfer Software
Certifications & Qualifications
U.S. Government Security ClearanceDepartment of Energy PIV Badge
Industry Keywords
Managed File TransferFile Transfer ProcessesConnectivity IssuesSecurity ComplianceFile Transfer Automation