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Staff Technical Program Manager, Enterprise Transformation
PatientPointCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading complex, cross-functional transformation programs, particularly in Customer Data Platform implementation and integration. Possesses strong technical literacy and stakeholder management skills to drive strategic initiatives and ensure alignment across Product, Engineering, Data, and business teams.
Highest-signal resume keywords
Customer Data Platform ImplementationIntegrated PlanningRisk ManagementStakeholder ManagementCross-Functional Leadership
About the role
Key responsibilities & impact- Lead complex, cross-functional transformation programs spanning Product, Engineering, Data, Security, Operations and external partners
- Build integrated plans across priorities, milestones, dependencies, risks, decisions and readiness
- Establish operating cadences and executive visibility for complex programs
- Anticipate risks and dependencies and drive resolution before they materially impact outcomes
- Bring leaders together to resolve cross-functional issues and drive timely decisions
- Translate strategic priorities into executable plans with clear ownership and measurable outcomes
- Lead end-to-end Customer Data Platform program execution across Data, Product, Engineering, Ad Tech, Security, Privacy and business teams
- Coordinate platform implementation, integrations, dependencies, readiness and adoption
- Ensure CDP initiatives have clear ownership, milestones, success measures and decision paths
- Connect technical delivery to business use cases and adoption
- Create visibility into program health, risks, dependencies and outcomes for senior leaders
- Shape and drive strategic AI initiatives across Product and Technology, from pilots to cross-functional execution
- Serve as a senior program leadership partner to Product, Engineering, Data and business leaders
- Escalate material risks or unresolved decisions with context and recommendations
- Influence across functions without direct authority
- Partner with the Tech PMO team to strengthen program and portfolio practices
Requirements
What you’ll need- 8+ years of technical program, transformation or technology delivery experience
- Demonstrated success leading complex, multi-team technology programs
- Hands-on experience delivering a Customer Data Platform implementation, from vendor selection or build through integration and adoption
- Experience working across Product, Engineering, Data, Security, Operations and business teams
- Strong technical literacy and credibility with Product, Engineering and Data leaders
- Deep experience in integrated planning, dependency management, risk management and executive communication
- Ability to create structure and momentum in fast-moving, ambiguous environments
- Strong stakeholder-management and facilitation skills
- Demonstrated ability to influence across functions without direct authority
- Strong systems thinking and ability to connect technology execution to business outcomes
- Experience leading platform implementations, vendor integrations or technology transformation programs
- Experience helping teams adopt AI or other emerging technology responsibly, moving from pilots to scaled, governed practice
- Experience in healthcare or another regulated environment, including privacy and security review
Benefits
Comp & perks- Competitive compensation
- Flexible time off to recharge
- Hybrid work options
- Mental and emotional wellness resources
- 401K plan
- Comprehensive range of modernized benefits and cultural perks
- Positive and supportive work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Program ManagementTransformation Program DeliveryDependency ManagementExecutive CommunicationSystems ThinkingAI AdoptionVendor IntegrationTechnology TransformationProgram ExecutionData Management
Soft Skills
Influencing Without AuthorityFacilitation SkillsProblem-SolvingAdaptabilityCollaboration
Tools & Technologies
Customer Data PlatformsAd TechIntegration ToolsProject Management SoftwareData Analytics Tools
Industry Keywords
HealthcareRegulated EnvironmentPrivacySecurity ReviewCross-Functional Teams