PhillyTech (SaaS Talent)

Project Manager

• Turn high-level business objectives into executable projects by interviewing stakeholders, gathering requirements, defining scope, identifying resources, mapping dependencies, establishing milestones, and assigning ownership
• Own multiple projects simultaneously across coaching and course launches, webinars, book campaigns, marketing campaigns, sales funnels, digital products, live and virtual events, and other company priorities
• Architect detailed project plans and translate them into timelines, dependencies, milestones, ownership, and workflows within Asana or similar
• Lead projects across Marketing, Copywriting, Marketing Automation, Customer Operations, Events, Coaching, Product, Sales, leadership, and external partners
• Drive revenue-generating launches involving webinars, sales funnels, email campaigns, landing pages, copy, CRM and marketing automation, affiliates, promotional windows, testing, and hard launch deadlines
• Manage major live events with 2.5K+ attendees, including marketing, promotion, vendors, logistics, internal teams, timelines, and dependencies
• Communicate the commercial importance of deadlines and identify risks when critical deliverables slip
• Validate completion by reviewing critical deliverables, confirming requirements, performing final QA checks, and closing execution gaps before launch
• Assess and improve the Project Management environment and Asana setup
• Lead a Project Coordinator while creating greater visibility and accountability across the company

Senior Marketing Project Manager

Full-stack Engineer

• Assess the existing production codebase for security vulnerabilities, scalability and performance bottlenecks, architecture risks, data protection concerns, and reliability issues
• Prioritize and implement pragmatic improvements for a safe, stable public launch
• Take ownership of the platform's technical health and architecture, ultimately becoming its internal technical owner
• Own features end to end from data modeling and architecture through implementation, testing, deployment, monitoring, and production support
• Work across the full stack with a strong backend focus and contribute to Vue.js frontend development
• Serve as the internal technical counterpart to outside engineering partners
• Review architecture and code, validate deliverables, and ensure product, security, scalability, and production requirements are met
• Partner with the existing platform engineer on technical knowledge transfer
• Own production readiness and technical operations, including monitoring, troubleshooting, incident response, release readiness, technical QA, and escalation of production issues
• Design, automate, and execute functional, regression, load, and smoke testing
• Identify and communicate technical risks early
• Design and evolve relational data models, PostgreSQL schemas, queries, indexes, migrations, and Prisma models
• Work across integrations including Stripe Connect, LiveKit, Twilio, Zoom, Anthropic, and pgvector
• Use AI coding agents to accelerate development while maintaining correctness, reliability, security, and maintainability
• Ideally contribute to production AI architecture, including LLM integrations, RAG, agents, context management, retrieval, evaluation, and production reliability

Principal Full Stack Engineer

• Assess the existing production codebase for security vulnerabilities, scalability and performance bottlenecks, architecture risks, data protection concerns, and reliability issues
• Prioritize and implement pragmatic improvements for a safe, stable public launch
• Take ownership of the platform's technical health and architecture
• Own features end to end from data modeling and architecture through implementation, testing, deployment, monitoring, and production support
• Work across the full stack with a strong backend focus and contribute to Vue.js frontend development
• Serve as the internal technical counterpart to outside engineering partners
• Review architecture and code, validate deliverables, and ensure product, security, scalability, and production requirements are met
• Partner with the existing platform engineer on technical knowledge transfer
• Own production readiness and technical operations, including monitoring, troubleshooting, incident response, release readiness, technical QA, and production issue escalation
• Design, automate, and execute functional, regression, load, and smoke testing
• Identify and communicate technical risks early
• Design and evolve relational data models, PostgreSQL schemas, queries, indexes, migrations, and Prisma models
• Work across integrations including Stripe Connect, LiveKit, Twilio, Zoom, Anthropic, and pgvector
• Use AI coding agents to accelerate development while maintaining correctness, reliability, security, and maintainability
• Contribute to production AI architecture, including LLM integrations, RAG, agents, context management, retrieval, evaluation, and production reliability

Senior Full Stack Engineer

• Own multiple projects across coaching and course launches, webinars, book campaigns, marketing campaigns, sales funnels, digital products, live and virtual events, and other company priorities
• Build and maintain detailed project plans, timelines, dependencies, milestones, ownership, and workflows within Asana or similar
• Lead projects across Marketing, Copywriting, Marketing Automation, Customer Operations, Events, Coaching, Product, Sales, leadership, and external partners
• Drive revenue-generating launches involving webinars, sales funnels, email campaigns, landing pages, copy, CRM and marketing automation, affiliates, promotional windows, testing, and hard launch deadlines
• Manage major live events with 2.5K+ attendees, including marketing, promotion, vendors, logistics, internal teams, timelines, and dependencies
• Communicate the commercial importance of deadlines and identify risks when critical deliverables slip
• Validate completion by reviewing critical deliverables, confirming requirements, performing final QA checks, and closing execution gaps before launch
• Assess and improve the Project Management environment and Asana setup
• Lead a Project Coordinator while creating greater visibility and accountability across the company
• Work closely with leadership to turn company priorities into clear plans and drive them through successful completion

Customer Support

• Serve as a trusted point of contact for clients via phone, email, SMS, HubSpot, webinars, and in-person events
• Own customer questions and issues from initial contact through resolution
• Lead one-on-one and live virtual webinar client onboarding experiences
• Guide clients through onboarding for coaching programs and ensure successful setup
• Conduct proactive outbound outreach for onboarding, engagement, event attendance, account maintenance, and customer experience initiatives
• Manage accounts receivable and payment follow-up, including pursuing outstanding balances up to approximately $10,000
• Conduct direct and sensitive collections conversations
• Travel domestically and internationally approximately quarterly for live events, with possible evening and weekend availability
• Identify opportunities to enhance the client experience and coordinate with internal teams
• Maintain accurate HubSpot records
• Recommend improvements to customer processes, tools, and communications

Customer Experience Representative

• Serve as a trusted point of contact for clients across phone, email, SMS, HubSpot, webinars, and in-person events
• Own customer questions and issues from initial contact through resolution
• Lead one-on-one and live virtual webinar client onboarding experiences
• Guide clients through onboarding for the company’s coaching programs
• Answer questions and ensure clients are set up for a successful experience
• Conduct proactive outbound outreach for onboarding, engagement, event attendance, account maintenance, and other customer experience initiatives
• Manage accounts receivable and payment follow-up
• Pursue outstanding balances up to approximately $10,000 and conduct sensitive collections conversations
• Travel quarterly domestically and internationally for live events, potentially including evenings and weekends
• Identify opportunities to enhance the client experience
• Coordinate with internal teams
• Maintain accurate HubSpot records
• Recommend improvements to customer processes, tools, and communications

• Own multiple concurrent cross-functional projects across digital launches, marketing campaigns, live and virtual events, coaching programs, digital products/platforms, podcast/media initiatives, and company priorities
• Build and maintain detailed project plans, timelines, dependencies, milestones, ownership, and workflows within Asana or similar
• Lead complex initiatives across Marketing, Copywriting, Marketing Automation, Customer Operations, Events, Coaching, Product, Sales, leadership, and external partners
• Create clear plans, ownership, dependencies, and recovery plans when projects fall behind
• Drive digital launches involving CRM and marketing automation workflows, customer journeys, promotional windows, email campaigns, landing pages, copy, testing, and hard launch deadlines
• Identify risks, chase dependencies, hold stakeholders accountable, escalate issues, and communicate when deliverables or timelines are at risk
• Validate work completion by reviewing critical deliverables, confirming requirements, performing final QA checks, and closing execution gaps
• Assess the existing project management environment and Asana infrastructure
• Preserve effective processes, identify weaknesses, and implement improvements
• Lead a Project Coordinator while creating greater visibility and accountability across the organization
• Coordinate cross-functional teams and external partners to turn business objectives into executable plans and successful outcomes

Senior Project Manager

• Assess the existing production codebase for security vulnerabilities, scalability and performance bottlenecks, architecture risks, data-protection concerns, and reliability issues
• Prioritize and implement pragmatic improvements for a safe, stable public launch
• Own features end-to-end from data modeling and architecture through building, deploying, and shipping to customers
• Work across the full stack with a stronger backend focus
• Own and contribute to Vue.js frontend development
• Improve the platform’s visual design
• Use AI coding agents to accelerate development while maintaining correctness, reliability, and maintainability
• Design, automate, and execute functional, regression, load, and smoke testing
• Identify and communicate technical risks early
• Design and evolve relational data models, PostgreSQL schemas, queries, indexes, migrations, and Prisma models
• Work across integrations including Stripe Connect, LiveKit, Twilio, Zoom, Anthropic, and pgvector
• Help establish engineering standards for production

• Serve as a trusted point of contact for clients across phone, email, SMS, HubSpot, webinars, and in-person events
• Own customer questions and issues from initial contact through resolution
• Lead one-on-one and live virtual webinar client onboarding experiences
• Present to groups of clients, guide them through onboarding, answer questions, and ensure successful setup
• Conduct proactive outbound outreach for onboarding, engagement, event attendance, account maintenance, and customer experience initiatives
• Manage accounts receivable and payment follow-up
• Pursue outstanding balances up to approximately $10,000 and conduct sensitive collections conversations
• Identify opportunities to enhance the client experience
• Coordinate with internal teams
• Maintain accurate HubSpot records
• Recommend improvements to customer processes, tools, and communications
• Travel domestically and internationally quarterly for live events, including possible evening and weekend work

• Review the existing production codebase for architecture, security, scalability, and reliability risks
• Recommend pragmatic improvements before prioritizing major new feature development
• Own features end-to-end from data modeling and architecture through building, deployment, and customer release
• Work across the full stack with a stronger backend focus
• Develop and contribute to Vue.js frontend features and visual design
• Use AI coding agents while maintaining correctness, reliability, and maintainability
• Design, automate, and execute functional, regression, load, and smoke testing
• Identify and communicate technical risks early
• Design and evolve PostgreSQL data models and Prisma schemas
• Work across integrations including Stripe Connect, LiveKit, Twilio, Zoom, Anthropic, and pgvector
• Help manage and grow a Google Apps Script reporting layer
• Test, debug, and ship features
• Review pull requests and maintain a consistent engineering standard
• Monitor production systems and participate in triage and incident resolution
• Improve existing code for reliability, maintainability, and performance
• Help prepare the private-beta community platform for public launch

• Own multiple concurrent cross-functional projects across digital launches, marketing campaigns, live and virtual events, coaching programs, digital products/platforms, podcast/media initiatives, and company priorities
• Build and maintain detailed project plans, timelines, dependencies, milestones, ownership, and workflows within Asana or similar
• Lead complex initiatives across Marketing, Copywriting, Marketing Automation, Customer Operations, Events, Coaching, Product, Sales, leadership, and external partners
• Create clear plans, ownership, dependencies, and recovery plans when projects fall behind
• Drive digital launches involving CRM and marketing automation workflows, customer journeys, promotional windows, email campaigns, landing pages, copy, testing, and hard launch deadlines
• Identify risks, chase dependencies, hold stakeholders accountable, escalate issues, and communicate when deliverables or timelines are at risk
• Validate work completion by reviewing critical deliverables, confirming requirements, performing final QA checks, and closing execution gaps
• Assess the existing project management environment and Asana infrastructure
• Preserve effective processes, identify weaknesses, and implement improvements
• Lead a Project Coordinator while creating greater visibility and accountability across the organization
• Coordinate cross-functional teams and external partners to turn business objectives into executable project plans and successful outcomes

• Review the existing production codebase for architecture, security, scalability, and reliability risks
• Recommend pragmatic improvements before prioritizing major new feature development
• Own features end-to-end from data modeling and architecture through deployment and customer release
• Work across the full stack with a stronger backend focus
• Develop and contribute to Vue.js frontend features
• Improve platform design and visual quality
• Use AI coding agents while maintaining correctness, reliability, and maintainability
• Design, automate, and execute functional, regression, load, and smoke testing
• Identify and communicate technical risks early
• Design and evolve PostgreSQL data models and Prisma schemas
• Work with integrations including Stripe Connect, LiveKit, Twilio, Zoom, Anthropic, and pgvector
• Help manage and grow a Google Apps Script reporting layer
• Test, debug, and ship features
• Review pull requests and maintain a consistent engineering bar
• Monitor production systems and participate in triage and incident resolution
• Improve code reliability, maintainability, and performance