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Plug PowerPosted 10/20/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $24 - $34 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintaining and servicing fuel cells, including troubleshooting mechanical and electrical systems. Proficient in performing diagnostics, software and hardware upgrades, and ensuring safety procedures while providing exceptional customer support.
Highest-signal resume keywords
Fuel Cell MaintenanceMechanical And Electrical TroubleshootingHigh-Pressure Hydrogen SystemsTechnical Problem SolvingCustomer Communication
About the role
Key responsibilities & impact- Maintain and service fuel cells at customer sites
- Perform diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location
- Perform specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells
- Provide emergency support service to customers as required
- Purchase tools, equipment, and parts for customer service and support as required
- Troubleshoot and maintain high-pressure hydrogen storage, delivery, and fueling systems as needed
- Communicate with customer personnel and hydrogen suppliers regarding aftermarket fuel cell support
- Provide regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues
- Complete administrative duties and documentation, including incident reports, service logs, inventory maintenance, and site and system documentation
- Exhibit and enforce safety procedures in the field or at customer sites
- Travel as required for business needs and drive safely while adhering to traffic laws
- Represent Plug Power professionally in all interactions
- Perform other duties as assigned
Requirements
What you’ll need- Minimum high school diploma or equivalent with technical electrical coursework
- Three (3) or more years of direct experience in mechanical and electrical troubleshooting
- Formal training and education may be also considered in lieu of direct experience
- Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
- Must be able to lift 50 pounds on regular basis unassisted
- Knowledge of lift truck operation and applications is highly preferred
- General mechanical aptitude is required
- Computer and software systems skills, including Word, PowerPoint, Excel, and Outlook
- Dynamic interpersonal skills and ability to communicate with diverse audiences and stakeholders at all levels
- Excellent verbal and written communication skills
- Creativity in solving technical problems
- Ability to work independently
- Uncompromising dedication to quality
- Exceptional time management skills with ability to handle multiple tasks
- Punctual and reliable
- Must provide own standard set of tools; specific fuel cell tools provided by Plug Power
Benefits
Comp & perks- Health, Dental & Vision Insurance eligibility starting from the first day of hire
- 401(k) with 5% company match
- Bonus eligibility
- Paid time off including vacation, personal and sick time
- Paid Holidays
- Wellness Reimbursement Program
- Potential to apply for Tuition Reimbursement
- Fertility and Family Building Benefit
- Employee Referral program
- Employee Assistance Program
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
DiagnosticsTroubleshootingField RetrofitsSoftware UpgradesHardware UpgradesMechanical AptitudeLift Truck OperationDocumentationInventory MaintenanceTechnical Electrical Coursework
Soft Skills
Dynamic Interpersonal SkillsExcellent Verbal CommunicationExcellent Written CommunicationTime ManagementReliability
Tools & Technologies
WordPowerPointExcelOutlookStandard Set Of Tools
Certifications & Qualifications
Valid Driver License
Industry Keywords
Fuel CellsHydrogen StorageEmergency Support ServiceSafety ProceduresCustomer Service