Plug Power

Field Service Technician

Plug Power
Posted 10/20/2026full-timeWest Jordan • Utah • United StatesMid-LevelSenior💰 $25 - $29 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mechanical and electrical troubleshooting, with a strong focus on maintaining and servicing fuel cells and associated systems. Proficient in performing diagnostics, providing customer support, and managing administrative documentation while adhering to safety procedures.

Highest-signal resume keywords
Mechanical TroubleshootingElectrical TroubleshootingFuel Cell MaintenanceCustomer SupportSafety Procedures

About the role

Key responsibilities & impact
  • Maintain and service fuel cells at customer sites
  • Perform diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location
  • Perform specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells
  • Provide emergency support service to customers as required
  • Purchase tools, equipment, and parts for customer service and support as required
  • Troubleshoot and maintain high-pressure hydrogen storage, delivery, and fueling systems as needed
  • Maintain ongoing communication with customer personnel and hydrogen suppliers regarding aftermarket fuel cell support
  • Provide regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues
  • Complete administrative duties and documentation, including incident reports, service logs, inventory maintenance, and site and system documentation
  • Exhibit and enforce safety procedures in the field or at customer sites
  • Drive for company business needs as required, safely and in accordance with traffic laws
  • Perform other duties as assigned

Requirements

What you’ll need
  • Minimum high school diploma or equivalent with technical electrical coursework
  • Three or more years direct experience in mechanical and electrical troubleshooting; formal training and education may be considered in lieu of direct experience
  • Valid driver license, clean driving record, and ability to safely operate a motor vehicle
  • Electrical troubleshooting skills
  • Ability to lift 50 pounds on a regular basis unassisted
  • Mechanical troubleshooting and repair skills
  • Knowledge of lift truck operation and applications
  • General mechanical aptitude
  • Computer software skills: Windows, internet, Microsoft Outlook, Microsoft Excel, Microsoft Word
  • Strong verbal communication skills
  • Clear, precise written communication
  • Creativity in solving technical problems
  • Ability to work independently
  • Good time management skills and ability to handle multiple tasks
  • Punctual and reliable
  • Own standard set of tools; specific fuel cell tools provided by Plug Power

Benefits

Comp & perks
  • Health, Dental & Vision Insurance eligibility starting from the first day of hire
  • 401(k) with 5% company match
  • Bonus eligibility
  • Paid time off including vacation, personal, floating holidays, sick and volunteer time off
  • Paid Holidays
  • Lifestyle Reimbursement Program
  • Education Assistance
  • Global access to mental health support and counseling professionals
  • Employee Assistance Program
  • Specific fuel cell tools provided by Plug Power

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Mechanical TroubleshootingElectrical TroubleshootingField RetrofitsSoftware UpgradesHardware UpgradesHigh-Pressure Hydrogen SystemsInventory MaintenanceTechnical Problem SolvingAbility to Lift 50 PoundsGeneral Mechanical Aptitude
Soft Skills
Strong Verbal CommunicationClear Written CommunicationTime ManagementCreativityReliability
Tools & Technologies
WindowsMicrosoft OutlookMicrosoft ExcelMicrosoft WordLift Truck Operation
Certifications & Qualifications
Valid Driver License
Industry Keywords
Fuel CellsHydrogen StorageEmergency Support ServiceCustomer ServiceTechnical Support