Plug Power

Field Service Technician

Plug Power
Posted 10/20/2026full-timeGreenfield • United StatesMid-LevelSenior💰 $25 - $29 per hourWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in mechanical and electrical troubleshooting, with a strong focus on fuel cell maintenance and support. Proficient in performing diagnostics, preventative maintenance, and emergency service while ensuring safety and effective communication with customers.

Highest-signal resume keywords
Mechanical TroubleshootingElectrical TroubleshootingFuel Cell MaintenanceCustomer ServiceSafety Procedures

About the role

Key responsibilities & impact
  • Support fuel cell products installed in electric lift trucks
  • Install and service fuel cells at a specific customer location
  • Perform preventative maintenance and resolve breakdowns
  • Report breakdown events, order parts, and maintain fuel cells
  • Maintain and service fuel cells at customer sites
  • Perform diagnostics, troubleshooting, and evaluations to maintain the fleet
  • Perform specialized service procedures, including field retrofits and software and hardware upgrades
  • Provide on-call and emergency support service to customers as required
  • Purchase tools, equipment, and parts for customer service and support as required
  • Troubleshoot and maintain high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high-pressure gas, and fueling systems as needed
  • Maintain communication with customer personnel and hydrogen suppliers regarding aftermarket support
  • Provide regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues
  • Complete incident reports, service logs, inventory maintenance, and site and system documentation
  • Exhibit and enforce safety procedures in the field or at customer sites
  • Travel as required for business needs and drive safely while adhering to traffic laws
  • Represent Plug Power professionally
  • Perform other duties as assigned

Requirements

What you’ll need
  • Minimum high school diploma or equivalent with technical electrical coursework
  • Three (3) or more years of direct experience in mechanical and electrical troubleshooting
  • Formal training and education may be also considered in lieu of direct experience
  • Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
  • Must be able to lift 50 pounds on regular basis unassisted
  • Knowledge of lift truck operation and applications is highly preferred
  • General mechanical aptitude is required
  • Computer and software systems skills including Word, PowerPoint, Excel, and Outlook
  • Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
  • Excellent verbal and written communication skills
  • Creativity in solving technical problems
  • Ability to work independently
  • Uncompromising dedication to quality
  • Exceptional time management skills with the ability to handle multiple tasks
  • Punctual and reliable
  • Technician must provide own standard set of tools

Benefits

Comp & perks
  • Health, Dental & Vision Insurance eligibility starting from the first day of hire
  • 401(k) with 5% company match
  • Bonus eligibility
  • Paid time off including vacation, personal, floating holidays, sick and volunteer time off
  • Paid Holidays
  • Lifestyle Reimbursement Program
  • Education Assistance
  • Global access to mental health support and counseling professionals
  • Employee Assistance Program
  • Specific fuel cell tools provided by Plug Power

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Preventative MaintenanceDiagnosticsTroubleshootingField RetrofitsSoftware UpgradesHigh-Pressure Hydrogen Storage480VAC SystemsCryogenic Liquid SystemsFlammability SystemsLift Truck Operation
Soft Skills
Dynamic Interpersonal SkillsEffective CommunicationCreativity in Problem SolvingTime ManagementReliability
Tools & Technologies
WordPowerPointExcelOutlookStandard Set of Tools
Certifications & Qualifications
Valid Driver License
Industry Keywords
Fuel Cell ProductsElectric Lift TrucksAftermarket SupportService LogsInventory Maintenance